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The Willows Hotel

3.0 star property
Boutique hotel near Lake Michigan

Choose dates to view prices

The Willows Hotel

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Dining
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes

Overview of The Willows Hotel

Reviews
8.4

Very good

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
555 W Surf St, Chicago, IL, 60657
  • Popular LocationLincoln Park Zoo2 min drive
  • Popular LocationWrigley Field3 min drive
  • Popular LocationChicago Riverwalk6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Room options

View all photos for Petite Queen Room

Petite Queen Room | Premium bedding, minibar, desk, blackout drapes

Petite Queen Room

  • 1194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hotel Versey Days Inn by Wyndham Chicago
Pet friendly
Free WiFi
Air conditioning
Parking available
4.2 out of 5, Very Good, (1323)
The price is $321
per night
$376 total
includes taxes & fees
May 17 - May 18
Hotel Versey Days Inn by Wyndham Chicago

About the neighborhood

Chicago

Lakeview stay.Your stay at this Lakeview hotel places you within 2 miles (3 km) of Lake Michigan and Wrigley Field. Lincoln Park and Briar Street Theatre are also within half a mile (1 km).

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive
  • Navy Pier - 7 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • Starbucks - 3 min walk
  • Cesar's Killer Margaritas - Broadway - 3 min walk
  • Derno S Chicago - 4 min walk
  • Stan's Donuts & Coffee - 3 min walk
  • Renaldi's Pizza Pub - 3 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front-desk safe. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Romanian, Spanish

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)
  • Self parking on site (USD 25 per night)

Food and drink

  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

How close is The Willows Hotel to the airport?

The Willows Hotel is 16.5 mi (36-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Willows Hotel?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on May 27, 2024 start from $125.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Willows Hotel have an airport shuttle?

Airport shuttle services are not available at The Willows Hotel.

How close is The Willows Hotel to the beach?

This hotel is 2.8 mi (10-min drive) from Montrose Beach and 2.8 mi (8-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Willows Hotel offer free breakfast?

The Willows Hotel does not offer free breakfast.

Is there a casino at The Willows Hotel?

No, there is no casino at this hotel, but Rivers Casino (19-min drive) is nearby.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Willows Hotel?

Free parking is not available at this hotel. Self parking is available for USD 25.00 per night.

Does The Willows Hotel have a pool?

The Willows Hotel does not have a pool.

Does The Willows Hotel have a spa?

There are no spa services available at this hotel.

How close is The Willows Hotel to downtown Chicago?

The Willows Hotel is 3.9 mi away from Chicago.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 490 out of 1001 reviews" "
Rating 8 - Good. 313 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 1 night in Feb 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Danielle

Stayed 1 night in Jan 2024

4/10 Poor

Jack

Traveled with partner
Disliked: Property conditions & facilities
The building is tired! In poor condition and the area is interesting to walk in. Stay somewhere else.
Stayed 2 nights in Jan 2024

6/10 Okay

Sameer

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the room, it felt unclean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yuriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Staff were very friendly and helpful. My niece and I arrived earlier than the check-in time and they gave us the room that was available right away. The room was cleaned and although did not have a great view, had what we needed. The best part is as a compliment of my hotels.com status, a bottle of wine was complimentary. The location also was great around coffee shops, restaurants, and retail stores. We'll certainly choose this hotel again for our next trip to Chicago.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have zero complaints. I loved my stay here. The staff were all so very nice. The location is perfect for walking to several places near by and then the transit system is extremely convenient for further destinations. The room was very clean and super cozy. Looking forward to staying again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Joan

Stayed 1 night in Jan 2024