Heart of New Orleans
A stay at this Arts/Warehouse District hotel places you steps from National World War II Museum and within a 10-minute walk of Ernest N. Morial Convention Center. Magazine Street and Julia Street Cruise Terminal are also within half a mile (1 km).
Free breakfast
This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.
Free WiFi, kitchens
The 231 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with digital channels, and other amenities include free WiFi and dining areas. Housekeeping is available on request.
Aug 20, 2021 by Christine
Please accept our sincere apologies for the issues you endured during your recent visit to New Orleans. Your comments have been brought to the attention of our management team for further review.
Aug 8, 2021 by Sonesta Es Suites
Thanks for staying with us. We appreciate your feedback!
Jun 7, 2021 by Taylor
Thank you for the feedback! We will use it to better our guest experience.
Apr 28, 2021 by Taylor
Thanks for the feedback!
Apr 28, 2021 by Taylor
Thanks for the feedback!
Apr 17, 2020 by General Manager
Dear Guest, thank you for choosing Residence Inn New Orleans Downtown for your visit. We enjoyed reading your comments about the excellent hospitality you received from our associates, and we are delighted to have exceeded your expectations from check-in through check-out. We also wish we had the opportunity to address your concern while you were here, as we would have done our best to ensure you were comfortable. It was our pleasure accommodating you, and we hope to have another opportunity of doing so again on your next visit to the area. Austin Westbrook, General Manager
Apr 18, 2020 by General Manager
Dear Guest, thank you for choosing Residence Inn New Orleans Downtown for your recent visit. We are happy to know your stay with us was comfortable. It was our pleasure accommodating you, and we hope to have another opportunity of doing so again soon. Austin Westbrook General Manager
The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 700 square feet (63 square meters). The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee. This 3.5-star New Orleans hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Valet parking (surcharge)
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.
Sonesta ES Suites New Orleans Convention Center has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.