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Sonesta ES Suites New Orleans Convention Center

3.5 star property
3.5-star hotel near Ernest N. Morial Convention Center

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Point of interest
Exterior
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Heart of New Orleans.Within a 10-minute walk of this Arts/Warehouse District hotel, you'll find Ernest N. Morial Convention Center and National World War II Museum. Canal Street and Caesars New Orleans Casino are also within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles
  • Bourbon Street - 15 min walk - 0.8 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel near Ernest N. Morial Convention Center
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

How close is Sonesta ES Suites New Orleans Convention Center to the airport?

Sonesta ES Suites New Orleans Convention Center is 15.6 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on Nov 10, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sonesta ES Suites New Orleans Convention Center have an airport shuttle?

Airport shuttle services are not available at Sonesta ES Suites New Orleans Convention Center.

Does Sonesta ES Suites New Orleans Convention Center offer free breakfast?

Sonesta ES Suites New Orleans Convention Center offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Sonesta ES Suites New Orleans Convention Center?

No, there is no casino at this hotel, but Caesars New Orleans Casino (14-min walk) and Fair Grounds Race Course (8-min drive) are nearby.

What time is check-in at Sonesta ES Suites New Orleans Convention Center?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Sonesta ES Suites New Orleans Convention Center?

Free parking is not available at this hotel. Valet parking is available for USD 47 per night.

Does Sonesta ES Suites New Orleans Convention Center have a pool?

Sonesta ES Suites New Orleans Convention Center features an outdoor pool.

Does Sonesta ES Suites New Orleans Convention Center have a spa?

There are no spa services available at this hotel.

How close is Sonesta ES Suites New Orleans Convention Center to downtown New Orleans?

Sonesta ES Suites New Orleans Convention Center is 0.6 mi away from New Orleans.

Reviews

Sonesta ES Suites New Orleans Convention Center Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1595 out of 2783 reviews
Rating 8 - Good. 659 out of 2783 reviews
Rating 6 - Okay. 291 out of 2783 reviews
Rating 4 - Poor. 108 out of 2783 reviews
Rating 2 - Terrible. 130 out of 2783 reviews

Reviews

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true suite experience with ample kitchen amenities. TV in living room and bedroom. Bathroom super clean with convenient bath products. Very quiet. Comfortable bed. Everything one would like in an overnight stay.
Stayed 1 night in Sep 2025

8/10 Good

KIMBERLY, BEAUMONT

Traveled with family
Liked: Amenities
Disliked: Staff & service
Nice, clesn hotel. I was a little disappointed with the valet parking that represented the hotel had its own secured parking lot, but the parking lot was in fact the public lot next door; $28 vs. $203. Other than that, everything was great. Breakfast and the breakfast staff was superb. We will bisit again.
Stayed 2 nights in Aug 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Amenities
Disliked: Staff & service
The property was average. Nothing really stood out except the manager seemed friendly. I couldn't say that about any other staff member.
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
Big rooms that are affordable. Quiet area
Stayed 2 nights in Aug 2025

6/10 Okay

Rosie

Business traveler
Close to the Convention Center
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager detreall king,( sorry if I didn't spell name right) was WONDERFUL! Needs a raise and buffet staff at breakfast! Exceptional!+
Stayed 2 nights in Aug 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service
There was nothing but problems from the minute we got there had to wait for the room till almost 5pm we had reservations to have it before 4pm, the men out side trying to get extra money to park a car...the rooms were not vacuumed, no hair conditioner my experience was bad,not sure if i ever want to come back, the breakfast was good, the waiters an waitresses were friendly...
Stayed 1 night in Aug 2025

10/10 Excellent

Letia, Deridder

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful sitting area in the middle of the place. Quiet and peaceful
Stayed 2 nights in Aug 2025

10/10 Excellent

Dalton

Stayed 1 night in Aug 2025

8/10 Good

Johnna

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Staff & service

Rooms NOT like what was pictured.

Our 2 bedroom suite looked NOTHING like the online pictures. We had a main floor room, looked out to a rocky area where people would smoke cigarettes and roll their joints so that was fun with kids for us. The carpet was filthy. We had to ask numerous times for towels to be restocked at the pool. Luckily we just quickly slept and showered there and was doing other things but overall we were not impressed and felt that the pictures did not describe the current property. Breakfast was decent with a lot of choices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexa

Stayed 1 night in Aug 2025

8/10 Good

Nino

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall 4 stars
Stayed 4 nights in Aug 2025

8/10 Good

Richard

Stayed 1 night in Aug 2025

6/10 Okay

Kassie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bring Bug Spray & Good Walking Shoes

The Positives: The nightly price wasn’t bad, we had lots of space, it was a good location for walking to hop on/hop off stops, and the staff was somewhat friendly. The negatives: Parking was $57 a night (for a truck) unless we wanted to park down the road for $30 a night and haul all of our stuff. We killed multiple small roaches every day, there were fleas in our room-we killed one in our bed, and the hot water only got hot two times in the 5 nights we were there. The carpet in the room could also use a good scrub down. Needless to say, we washed EVERYTHING when we got home including the clothes we didn’t wear.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexia

Stayed 1 night in Jun 2025

10/10 Excellent

Lisha

Stayed 3 nights in Jul 2025

10/10 Excellent

Outi

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and the room spacious and clean. The hallways could be vacuumed more often ;)) The staff everywhere very polite and friendly.
Stayed 7 nights in Jul 2025

6/10 Okay

Phyllis

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I did not like the dirty carpeting. I bit into an apple and found the core had mold. The staff on the other hand were great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big living in the Big Easy

Our weekend getaway spot exceeded our expectations with ample room. We were close to the elevator and had a balcony to boot.
Stayed 3 nights in Aug 2025

6/10 Okay

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Masha

Traveled with partner
Liked: Amenities
Everything was nice great stay
Stayed 1 night in Aug 2025

8/10 Good

Maeola

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Rat was seen on kitchen counter rugs were filthy

Not satisfied at all with the room service was only once out of seven days. Even when requested The food could of had more choices to the menu
Stayed 7 nights in Jul 2025