"Loved everything about it! This is why it is my preferred hotel anywhere i go. " More

By a verified traveler on Tue 21 Aug 2018

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Hotel Description

Family-friendly 4.5-star hotel near Canal Street

In entertainment district

At this French Quarter hotel, you'll be well placed to visit Canal Street and Saenger Theatre, both steps away. Bourbon Street and Audubon Aquarium of the Americas are also within 6 miles (10 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the children's club and onsite laundry facilities. Enjoy the fitness center and perks like free WiFi.

IPod docks, WiFi

Boasting comforts such as Egyptian cotton sheets and pillow menus, the 527 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and Smart TVs with satellite channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$339 per night

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, New Orleans ratings based on 29 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, New Orleans

Everyone (9)
5 out of 5
Loved everything about it! This is why it is my preferred hotel anywhere i go.

Posted by on Aug 21, 2018

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5 out of 5
OUTSTANDING!!! Off season rates and the Travelocity package made the Ritz a comfortable choice. It was wonderful in EVERY way.

Posted by , from Havertown, PA (near Philly) on Aug 7, 2018

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5 out of 5

Bed hotel ever

Beautiful rooms - lobbies awesome Like going back in time /staff is best

Posted by on Jun 25, 2018

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5 out of 5

Anniversary trip, five days

Anniversary trip, five days The Hotel was a five star we were on the club level and the service was first class

Posted by , from Iowa on Jan 14, 2018

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3 out of 5
The hotel didn’t meet my expectations. The 4th was loud.

Posted by on Dec 24, 2017

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5 out of 5

Amazing stay at the Ritz

I only expect the best staying at the Ritz and they did not disappoint. Had a little snafu with my room and they went above and beyond to resolve my problem. Staff is amazing!!!

Posted by on Jul 25, 2017

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4 out of 5

Had a romantic getaway With my husband

Check in was easy, and fast. Got into our room and everything looked cleaned. We started to get ready for dinner and as I walked out of the shower and into the bedroom,I stepped on a green grape that was left over from the previous guest. Yuck! Not what I was expecting from a Ritz Carlton room. Sometimes little misses happen.

Posted by , from m on Nov 10, 2015

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5 out of 5

Excellent hotel, great location

Ritz Carlton experience in the French Quarter. Excellent experience from check in to check out.

Posted by , from ridgeland,ms on Sep 7, 2015

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3 out of 5
While the Hotel staff exceeded my expectations, this Ritz Carlton was very disappointing! No pool, small rooms, small TVs, restaurant closed due to slow service! For the price, I'd def reconsider other hotel accommodations!

Posted by on Jul 2, 2015

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3 out of 5

Red ants at the ritz

FIRE ANT INFESTATION IN BATHROOM- wish I would have brought my spray from home...sad

Posted by on Apr 7, 2012

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About the The Ritz-Carlton, New Orleans

Location 921 Canal St, New Orleans, LA 70112

Renovations + Closures

The property will be renovating from 06 May 2019 to 02 November 2019 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. A fitness center, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, New Orleans. Parking is available for a fee. This 4.5-star New Orleans hotel is smoke free.

  • 1 building
  • 527 guestrooms or units
  • 14 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.9 km / 16.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels and video-game consoles. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

M Bistro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Davenport Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Guests at The Ritz-Carlton, New Orleans enjoy access to an extensive selection of aerobic and strength-training equipment. Other on-site recreational amenities includes an indoor pool and sauna.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Spa Services

The Ritz Carlton Spa - Aromatherapy, beauty services, and massage offered in treatment rooms (advanced reservations are required for treatments). Guests under 18 years of age are not permitted.

  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Orleans Ritz-Carlton
  • Ritz-Carlton Hotel New Orleans
  • Ritz-Carlton New Orleans
  • Ritz-Carlton New Orleans Hotel
  • The Ritz-Carlton New Orleans Hotel New Orleans
  • Ritz New Orleans
  • Ritz Carlton New Orleans
  • New Orleans Ritz Carlton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).