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 New Orleans •1 Room
 New Orleans • 1 Room
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Chateau Hotel

3-star property
1001 Chartres St, New Orleans, LA 1-855-201-7819
3.2 out of 5
See all 34 travelocity Reviews

"The property is in a great location and it represents its history remarkably well. The staff do everything they can to be accommodating. The staff is ... " More

By a verified traveler on Sun 23 Feb 2020

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Hotel Description

3-star hotel near Bourbon Street

City center stay

A stay at this French Quarter hotel places you steps from Royal Street and a 5-minute walk from Bourbon Street. Jackson Square and Cafe Du Monde are also within half a mile (1 km).

Outdoor pool

An outdoor pool, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Luggage storage is provided and the front desk is staffed around-the-clock.

Cable TV

The 49 guestrooms offer TVs with cable channels, along with coffee/tea makers and hair dryers. Safes, ironing boards, and free toiletries are also available.

Suite (St Philip)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room (Petite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Chateau Hotel ratings based on 34 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Chateau Hotel

Everyone (24) Couples (4) Family (4)
4 out of 5
The property is in a great location and it represents its history remarkably well. The staff do everything they can to be accommodating. The staff is truly charming. I could not always get a hot shower; at the same time, I was able to get at least a warm shower. My room safe did not work. Other than that, I am very pleased with my stay at Chateau Hotel and I hope to have the opportunity to stay there again soon.

Posted by on Feb 23, 2020

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5 out of 5
It was the perfect location. Extremely close to everything and it is a cute hotel that fits the French quarter feel.

Posted by on Jan 8, 2020

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1 out of 5

Posted by on Dec 30, 2019

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4 out of 5

Posted by on Dec 20, 2019

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3 out of 5
The location was great...the room didn’t have hardly any lighting (dim)...but there’s a possibility of us coming back

Posted by on Dec 2, 2019

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2 out of 5
The nice thing is it is right in French Quarters, close to many attractions. The room I had is very close to the reception area and the stairs, so it is very noise. You hear people on the streets and guests going up and down the stairs all the time. The bathroom in my room has burnt lamps (2 lamps to be exact), so the bathroom is very dim. The last day I found cockroach in the bathroom. The room definitely need some upgrade and fixing. I'm a little disappointed overall.

Posted by on Nov 28, 2019

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1 out of 5
The hotel was dingy and appeared unsafe. I believe the receptionist tried to use my corporate credit card for fraud purchases. The card was attempted to be used right after I left the hotel, but it was blocked. I would not recommend this place.

Posted by on Oct 24, 2019

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4 out of 5
The property was unique and as pictured however I didn’t expect to be in a building across the street from the hotel. Online said the pool is 24hrs. It is not. And the mold on the ceiling was an issue. Other than that it was clean

Posted by on Sep 15, 2019

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3 out of 5
Definitely the location. Smaller hotel which was fine. Had a small pool. Hallways seemed dirty. Rooms were small which was ok. Had to switch rooms after bathroom sink backed up. Ladies at check in could have smiled at least once. Arrived early and I know xhwxk in wasnt till 4:00. Had to walk around for 2 hours and finally got to check in. When I did xhexk in nothing was said about anythinf. Where room was about pool towels. NOTHING.No reason for hotels to be that late on check in. Rained hard one day and lower entrance flooded. It wasnt terrible but probably will not be back. I have stayed in NOLA many many times and stayed in many different hotels. I think I will stick to the chain hotels for better rooms. But again location was great.

Posted by on Aug 27, 2019

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1 out of 5
The location was the only likable thing about this hotel.

Posted by on Jul 6, 2019

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About the Chateau Hotel

Location 1001 Chartres St, New Orleans, LA 70116

Property Features

WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Chateau Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star New Orleans hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: New Orleans Union Passenger Terminal (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Chateau Hotel offers 49 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Hotel New Orleans
  • Chateau New Orleans
  • Chateau Motor Hotel
  • Chateau Hotel Hotel
  • Chateau Hotel New Orleans
  • Chateau Hotel Hotel New Orleans

You should know

  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.