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DoubleTree by Hilton New Orleans

3.5-star property
300 Canal St, New Orleans, LA 1-855-201-7819

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4.4 out of 5
Excellent!
See all 16 Travelocity Reviews

"I loved that the hotel was right next door to the casino and in walking distance to everything! " More

By a verified traveler on Tue 15 Oct 2019

Points Of Interest

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Hotel Description

3.5-star hotel near Canal Street

Heart of New Orleans

A stay at this Central Business District hotel places you steps from Harrah's New Orleans Casino and a 5-minute walk from Canal Street. Audubon Aquarium of the Americas and Royal Street are also within half a mile (1 km).

Renovated in 2016

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 367 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Other amenities include room service, free newspapers, and video-game consoles.

Room, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$122* Per night/room Jul 15 - Jul 16

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton New Orleans ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for DoubleTree by Hilton New Orleans

Everyone (13) Family (4)
5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by DoubleTree NOLA

We appreciate your 5 star review!

5 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by DoubleTree NOLA

We appreciate the perfect rating!

5 out of 5
I loved that the hotel was right next door to the casino and in walking distance to everything!

Posted by on Oct 15, 2019

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Comment from Hotel Management

Dec 12, 2019 by DoubleTree NOLA

Our location is perfectly nestled in the heart of downtown New Orleans!

5 out of 5

Posted by on Sep 23, 2019

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5 out of 5
The property is updated since the last time I visited New Orleans. Very clean and bright.

Posted by on Aug 24, 2019

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4 out of 5

Posted by on Apr 21, 2019

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5 out of 5
Would recommend this hotel. Great location and great staff and service. Very clean

Posted by on Feb 25, 2019

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2 out of 5
I booked this hotel as a honeymoon gift for my niece because i have stayed there before and it was great. They were booked for a king size bed not 2 doubles, after much discussion, they were finally given a king size bed, but a $120 charged hold was put on their credit card and they were told it would be returned, it has not. Not happy that i booked one thing and they had to argue in order to receive what i booked plus be charged?

Posted by , from Chicago on Nov 25, 2018

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5 out of 5
It's right across the street from the casino, and just up the street from Bourbon St. Clean and quiet, recently renovated. Our room was very, very small, but nice. Order the 1/2 rack of ribs in the WOW restaurant downstairs. They are great!

Posted by , from TN on Nov 24, 2018

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5 out of 5
Good hotel! It is located close to many sites all within walking distance.

Posted by on Nov 2, 2018

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About the DoubleTree by Hilton New Orleans

Location 300 Canal St, New Orleans, LA 70130

Property Features

DoubleTree by Hilton New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 16,000 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New Orleans. Parking is available for a fee. A complete renovation of DoubleTree by Hilton New Orleans was completed in November 2016. This 3.5-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 16,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1973
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (25.9 km / 16.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.9 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and video-game consoles. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

DoubleTree by Hilton New Orleans has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are not available
  • Debit cards
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.95 for adults and USD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • DoubleTree Hilton New Orleans
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  • New Orleans DoubleTree
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  • New Orleans Hilton DoubleTree
  • Doubletree Hotel New Orleans
  • DoubleTree Hilton New Orleans Hotel
  • Doubletree By Hilton Orleans
  • DoubleTree by Hilton New Orleans Hotel
  • DoubleTree by Hilton New Orleans New Orleans
  • DoubleTree by Hilton New Orleans Hotel New Orleans

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.