DoubleTree by Hilton New Orleans

4.0 star property
4-star hotel near Canal Street

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Photo gallery for DoubleTree by Hilton New Orleans

Ballroom
Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Reception

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪2 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

Junior, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • 600 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • 1350 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(68 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(72 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • 550 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

New Orleans Central Business District stay.A stay at this New Orleans Central Business District hotel places you steps from Caesars New Orleans Casino and a 5-minute walk from Canal Street. Bourbon Street and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 2 min walk - 0.1 miles
  • Bourbon Street - 8 min walk - 0.5 miles
  • Ernest N. Morial Convention Center - 10 min walk - 0.6 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

4-star hotel near Canal Street
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1973
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

How close is DoubleTree by Hilton New Orleans to the airport?

DoubleTree by Hilton New Orleans is 16.1 mi (28-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

Does DoubleTree by Hilton New Orleans have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton New Orleans.

Does DoubleTree by Hilton New Orleans offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton New Orleans, but full breakfast is offered for a fee of USD 22.0 for adults and USD 15.0 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (3-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at DoubleTree by Hilton New Orleans?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

Is there free parking at DoubleTree by Hilton New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 55.00 per night.

Does DoubleTree by Hilton New Orleans have a pool?

DoubleTree by Hilton New Orleans does not have a pool.

Does DoubleTree by Hilton New Orleans have a restaurant?

Yes, there are 2 restaurants on site.

Does DoubleTree by Hilton New Orleans have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton New Orleans to downtown New Orleans?

DoubleTree by Hilton New Orleans is 0.3 mi away from New Orleans.

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 518 out of 1017 reviews
Rating 8 - Good. 229 out of 1017 reviews
Rating 6 - Okay. 143 out of 1017 reviews
Rating 4 - Poor. 68 out of 1017 reviews
Rating 2 - Terrible. 59 out of 1017 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ryan

Stayed 4 nights in Apr 2025

2/10 Terrible

Catrina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade the hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Karlie

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Catina Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sakeria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Located in the middle of everything.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Issue resolved well

We had an issue with getting into our room as the room’s key security system wasn’t working. After 3 attempts, they moved me to a different room and gave me a free buffet. The room was very comfortable and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect NOLA hotel

Perfect location. Clean and secure. Breakfast was pricey and just ok. Service was ok. Check your receipt before you leave.
Stayed 1 night in Apr 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paid for a King room, didn't get a King room. Staff was adamant that they couldn't do anything.
Stayed 2 nights in Apr 2025

4/10 Poor

Josanthia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid, our room was not up to standard. The shower curtain had a hole in it with ink stains, the ironing board cover and small seated area under the mirror were filthy with stains all over. The walls are super thin, and we can hear EVERYTHING from the hallway and the room next door. The people in the room next door were deafening, yelling, and banging. I had to call security for a noise complaint. The lighting in the room is trash if you're trying to put on makeup. The pool was not in service, and from what I understand from a friend who stays there, it never is. I went down to ask for towels because they didn't answer the 3 phone calls that I placed, and encountered a very rude desk worker who was in the back office talking on her cell. When I asked for the towels, I was met with a very nasty attitude not fit for customer service staff. Overall, this is definitely not a hotel I would recommend for anything other than its location. IF I ever stay here again, I know to bring more bleach wipes and earplugs.
Stayed 1 night in Apr 2025

8/10 Good

Takeshia

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Tesha

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything I needed
Stayed 1 night in Apr 2025

6/10 Okay

Shawn

Stayed 2 nights in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 2 nights in Apr 2025

10/10 Excellent

kawana

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2025

4/10 Poor

Roee

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Super low maintenance facility , rude staff, I learn one thing , even this stay saved my money comparing to other hotels near by , it’s was an horrible decision. Will pay twice as a pay to be in a better facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025

10/10 Excellent

Jelani

Stayed 1 night in Apr 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sandy

Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Although it's in a good location, this was our worst experience with a Doubletree. We walked into our room to find a broken towel holder and a constantly running toilet and a layer of dust on the shelf over the bed. When we went to shower, we realized that hand towels were hung on the broken towel rack, but no bath towels. After going to the reception desk to get bath towels, one had hair stuck in the towel. Cleanliness at this location could definitely be improved.
Stayed 1 night in Apr 2025