Enter dates to see availability

4.1 out of 5

"The hotel was clean. It has a whole outlet mall attached to the building with a small Starbucks cafe’ downstairs. The staff was very nice. Which was g ... " More

By a verified traveler on Mon 20 Aug 2018

Hotel Description

4-star romantic hotel near Canal Street

Central New Orleans getaway

At this Central Business District hotel, you'll be well placed to visit Canal Street and Audubon Aquarium of the Americas, both within a 5-minute walk. Bourbon Street and Julia Street Cruise Terminal are also within half a mile (1 km).

Onsite dining, 2 outdoor pools

This smoke-free hotel features 3 restaurants, 2 outdoor pools, and 7 indoor tennis courts. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll find 2 coffee shops/cafés and 2 bars/lounges for dining and drinks, and a health club is also on site.

Comfy beds, WiFi

The 1622 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, room service, and LCD TVs with cable channels.

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117 per night

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, City View (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, Accessible

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton New Orleans Riverside ratings based on 109 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton New Orleans Riverside

Everyone (39) Couples (1) Business (1) Family (2)
4 out of 5
Close proximity, clean, but restaurants are very expensive and not worth the value, disappointed in the wait to be served and food that should be hot was not even warm. These are restaurants in the hotel. The hotel itself is very wonderful.

Posted by on Mar 16, 2019

Was this review helpful to you?
4 out of 5
Paint and vanity fixtures were a little worn. The concierge services were excellent, Scott specifically was most helpful. Loved the location of the hotel walked everywhere. Thank you

Posted by on Feb 17, 2019

Was this review helpful to you?
4 out of 5

Posted by on Jan 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 20, 2019 by Hilton Riverside

Thank you for taking the time to share your experience with us. We appreciate the feedback.

3 out of 5
The hotel is located on the Riverwalk in New Orleans. Easy access to Canal Street, the trolleys, and the French Quarter. The lobby areas and the Public Belt Bar are very nice. The rooms need some upgrades. Our room had water that was leaking through the ceiling into alight fixture above our tub. We called,they looked at it, and the next day, it happened again. The wallpaper was pealing off at the seams, and the bath fixtures definitely had wear. The room was quiet and comfortable, and the location was great. We asked for a later checkout, and they said it would be an additional $350. That is more than what we paid per night to stay there.

Posted by , from Denver, CO on Jan 1, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2019 by Hilton Riverside

Thanks your for sharing your experience with us. We appreciate the feedback and we look forward to welcoming you back in the not too distant future.

5 out of 5
Wonderful hotel accessible to the outlets, restaurants, casino

Posted by on Dec 31, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2019 by Hilton Riverside

Thanks your for sharing your experience with us. We appreciate the feedback and we look forward to welcoming you back in the not too distant future.

5 out of 5
good location,walk to French Quarter,WWII Museum,Aquarium--Easy Staff very helpful,check in and out very easy

Posted by on Dec 30, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2019 by Hilton Riverside

Thanks your for sharing your experience with us. We appreciate the feedback and we look forward to welcoming you back in the not too distant future.

5 out of 5
Nice view of the River and near to all New Orleans has to offer.

Posted by on Dec 30, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2019 by Hilton Riverside

Thanks your for sharing your experience with us. We appreciate the feedback and we look forward to welcoming you back in the not too distant future.

5 out of 5

I enjoyed my stay.

The hotel was clean. It has a whole outlet mall attached to the building with a small Starbucks cafe’ downstairs. The staff was very nice. Which was great because 1 day of my trip it rained and I went shopping until it stopped. I had free WiFi and it’s located 3 minute walk to the casino and 15 minute walk to Bourbon Street.

Posted by , from Washington, DC on Aug 20, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 20, 2018 by Front Office

Thank you very much for your feedback!

4 out of 5
Nice place but hard to get into. More information about check-in and arrival would have been really nice.

Posted by , from VA on Aug 14, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 18, 2018 by Front Office Operations

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5
Nice hotel. Close to everything i needed to get to.

Posted by , from New Jersey on Aug 14, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 18, 2018 by Front Office Operations

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

About the Hilton New Orleans Riverside

Location 2 Poydras St, New Orleans, LA 70130

Property Features

Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.

  • 1622 guestrooms or units
  • 29 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 130000 sq ft of conference space
  • 12077 sq m of conference space
  • Built in 1977
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (26.2 km / 16.3 mi)
  • Train station: New Orleans Union Passenger Terminal (2 km / 1.2 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton New Orleans Riverside offers 1622 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to noon.

River Blends Cafe - This restaurant serves light fare only. Open daily.

Spirits - This bar serves lunch and dinner. Open daily.

Le Croissant - This restaurant serves breakfast only. Open daily.

Drago's Seafood Restauran - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Public Belt - Onsite piano bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and a health club are featured at the hotel. Other recreational amenities include a sauna.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 44 per night (in/out privileges)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton New Orleans
  • Hilton New Orleans Riverside
  • Hilton Riverside
  • Hilton Riverside Hotel
  • Hilton Riverside Hotel New Orleans
  • Hilton Riverside New Orleans
  • New Orleans Riverside
  • Riverside Hilton
  • Riverside Hilton New Orleans
  • Riverside New Orleans Hilton
  • Hilton Hotel New Orleans
  • Hilton New Orleans Riverside Hotel New Orleans
  • Hilton New Orleans Riverside Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.