"location was great, room was nice but needed to be updated, king size bed and only one chair to sit in. " More
City center retreat
At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Mississippi River, both within a 5-minute walk. Harrah's New Orleans Casino and Audubon Aquarium of the Americas are also within half a mile (1 km).
Onsite dining, 2 outdoor pools
3 restaurants, 2 outdoor pools, and 7 indoor tennis courts are among this hotel's featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll find 2 coffee shops/cafes and 2 bars/lounges for dining and drinks, and a gym is also on site.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 1622 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, down comforters, and hair dryers. Housekeeping is available on request.
Feb 22, 2022 by Hilton New Orleans Riverside Team
Peter, thank you for your excellent review and recommendation for our location, location, location! We're so happy that you were delighted to be our guest recently and we look forward welcoming you back as our guest again soon! Safe travels & stay well!
Dec 9, 2021 by Hilton New Orleans Riverside Team
Thank you, Charles, for your excellent review and comments. We read them all to see where we are hitting the mark and where we may need improvement to hit the mark. So, we appreciate you taking the time to let us know your thoughts. Happy Holidays to you and yours!
Nov 2, 2021 by HIlton New Orleans Riverside Team
Thank you, Sharon, for taking the time to respond and provide your feedback. We wish we could have made a better impression on you (you know, a 5 out of 5 rating) and hope to have an opportunity in the future to show you what we are capable of providing. Until then, safe travels & stay well!
Sep 27, 2021 by Hilton New Orleans Riverside Team
Thank you, Rachael, for your candid feedback; we will share it with our team to take corrective actions to avoid any such recurrences of this type in the future. We hope that you will give us another opportunity to provide a much better experience for you in the future. I assure you that your experience is not typical of what we provide for our guests. All the best,
Aug 16, 2021 by Hilton New Orleans Riverside Team
Thank you so much for the great review and fantastic feedback. We appreciate you taking the time to provide us your thoughts and recommending our hotel and our great location! We hope to see you again soon as our guest! Until then ~ stay healthy!
Jul 21, 2021 by Hilton New Orleans Riverside Team
We're disappointed that your stay with us was anything less than ideal. We care about the comfort and satisfaction of our guests so we appreciate you taking the time to share your feedback. We hope for the opportunity to host you again soon for a more positive experience.
Jul 9, 2021 by Hilton New Orleans Riverside
We appreciate you taking the time to share your feedback. We're disappointed that your stay with us was anything less than ideal. We care about the comfort and satisfaction of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
Jun 29, 2021 by Hilton New Orleans Riverside Team
We're delighted that you found everything with your stay to be great - that's what we strive for! And, we can't wait to welcome you back for another awesome experience!
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star New Orleans hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
River Blends Cafe - This café serves light fare only.
Spirits - This bar serves lunch and dinner. Open daily.
Le Croissant - This restaurant serves breakfast only. Open daily.
Drago's Seafood Restauran - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
2 outdoor swimming pools are on site along with indoor tennis courts and a health club. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Guests will receive smart lock details.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.