"I didn’t like that I was charged for a riverfront room and received a courtyard. Our door to our room also didn’t open easily and would catch. " More
City center retreat
Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Harrah's New Orleans Casino and Jackson Square. Also, Audubon Aquarium of the Americas is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).
Onsite dining, 2 outdoor pools
3 restaurants, 2 outdoor pools, and 7 indoor tennis courts are among this hotel's featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll find 2 coffee shops/cafes and 2 bars/lounges for dining and drinks, and a gym is also on site.
May 25, 2023 by General Manager
Hello Abbe,Thank you for choosing to stay with us at Hilton New Orleans Riverside and for taking a moment to share your feedback. Please know that our team is always ready to provide assistance and address any concerns that may arise, such as the room charge and door concerns. That being said, if you'd like to discuss this further, don't hesitate to give us a call. Our lines are always open, and we want to make sure everything is as it should be. It's our hope that, otherwise, you had a comfortable, enjoyable visit and will be joining us again on future trips to New Orleans.David Piscola,General Manager
May 12, 2023 by General Manager
Hi Rosetta,It is great to hear that you enjoyed your stay at Hilton New Orleans Riverside went well! We're thrilled to hear that the twin Murphy room exceeded your expectations and provided ample space for your stay. We hope you had a fantastic time in New Orleans and look forward to welcoming you back for another visit in the future.David Piscola,General Manager
Apr 15, 2023 by General Manager
Hello Steve,It was a pleasure to have you as a guest at Hilton New Orleans Riverside and we are happy to know that you loved our wonderful location. That said, we are sorry you weren't more impressed with the accommodations and will be sure to work closely with housekeeping to make sure our rooms are always smelling fresh and clean. Please come see us again any time you're planning to be back in our area.David Piscola,General Manager
Feb 22, 2022 by Hilton New Orleans Riverside Team
Peter, thank you for your excellent review and recommendation for our location, location, location! We're so happy that you were delighted to be our guest recently and we look forward welcoming you back as our guest again soon! Safe travels & stay well!
Dec 9, 2021 by Hilton New Orleans Riverside Team
Thank you, Charles, for your excellent review and comments. We read them all to see where we are hitting the mark and where we may need improvement to hit the mark. So, we appreciate you taking the time to let us know your thoughts. Happy Holidays to you and yours!
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star New Orleans hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
River Blends Cafe - This café serves light fare only.
Spirits - This bar serves lunch and dinner. Open daily.
Le Croissant - This restaurant serves breakfast only. Open daily.
Drago's Seafood Restauran - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
7 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Guests will receive smart lock details.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.