4.4 out of 5

"The Loew's hotel is close to a few major attractions, and was close to major transportation " More

By a verified traveler on Fri 31 Aug 2018

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Hotel Description

Family-friendly 4-star hotel near Audubon Aquarium of the Americas

Heart of New Orleans

Within a 10-minute walk of this Central Business District hotel, you'll find Audubon Aquarium of the Americas and Audubon Insectarium. Bourbon Street and National World War II Museum are also within half a mile (1 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the indoor pool, bar/lounge, and concierge services.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 285 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, 24-hour room service, and minibars are also available.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119 per night

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Loews New Orleans Hotel ratings based on 46 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews New Orleans Hotel

Everyone (19)
4 out of 5

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 8, 2019 by Lizzie

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We appreciate you taking the time to review our property. We're pleased to know you enjoyed your overall stay with us and we hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

3 out of 5
Long wait for room woman who waited on us was a little Nasty

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 4, 2019 by Lizzie

Dear Valued Guest, We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that, we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them. We do appreciate the feedback very much and hope to be able to take care of you in the future. All the Best, Lizzie O. Social Media Manager

5 out of 5
It was a great hotel… The indoor pool and hot tub were excellent to use after walking around all day. The location was great and far enough away from the French quarter that it wasn’t crazy noisy but close enough to walk to everything. The only thing that could’ve made it better was a fridge and or microwave in the room but other than that it was perfect

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 26, 2018 by Lizzie

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

5 out of 5
Hotel was nice but I wish the spa was opened. I would definitely come back again.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 24, 2018 by Lizzie

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

4 out of 5
Hotel gym should be updated. Cleanliness was okay but could be better. Overall, fair accommodations.

Posted by , from Fort Worth on Nov 22, 2018

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Comment from Hotel Management

Nov 26, 2018 by Lizzie

Dear Jay, Thank you for choosing Loews New Orleans Hotel. We appreciate you taking the time to review our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that, we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them. We do appreciate the feedback very much and hope to be able to take care of you in the future. All the Best, Lizzie O. Social Media Manager

5 out of 5
Have stayed here before and always had a great experience .

Posted by on Nov 21, 2018

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Comment from Hotel Management

Nov 26, 2018 by Lizzie

Dear Joan, Thank you for returning to Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We look forward to the opportunity to host you again! All the Best, Lizzie O. Social Media Manager

4 out of 5
Everyone and everything was great except for two small things. I felt $45 per day for parking is a little high. Upon checkout I noticed I was charged for several items from the mini bar that were not consumed (but those charges were removed with no problem). The hotel is first class and the location is good. Easy to get in and out from the freeway.

Posted by , from Arlington, TX on Sep 21, 2018

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Comment from Hotel Management

Nov 15, 2018 by Lizzie

Dear Jim, Thank you for choosing Loews New Orleans Hotel. We appreciate you taking the time to review our property. We're pleased to know you enjoyed your overall stay with us and we hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

5 out of 5

Nice hotel with good location.

Pros: It was clean, staff was friendly and was in a nice part of town.
Cons: A refrigerator in the room would be nice.
Location: The Aquarium and the National War Museum are in walking distance as is Harrah's Casino.
The Loew's hotel is close to a few major attractions, and was close to major transportation

Posted by , from N. Y. on Aug 31, 2018

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4 out of 5

Great hotel great location

Stayed for a conference in town 4 nights. Great location you cant go wrong. Beds are super comfy which is always important! Cafe Adelaide is ok I had breakfast once nothing espectacular. You can see is an old hotel bathroom is a little bit outdated but a fre things have been renewed and is overall very clean. I was charged extra incorrctly 1 item from minibar but was corrected immediately. Overall would recommend it!

Posted by on Apr 22, 2018

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3 out of 5

Not keeping your word

I planned a surprise for my husbands 40th birthday and booked a room in Lowes hotel. The day of his birthday I approached the front desk and let them know of his birthday. They said they have complimentary celebration package and will inform the people who do that. I was grateful and excited. She told me by 3pm it would be done. We came back to the room at 4:30pm and NOTHING. I approched the desk later on our way out at 630 pm. We came at 945pm and again NOTHING. I cant stress the disappointment I felt.

Posted by , from new jersey on Feb 10, 2018

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About the Loews New Orleans Hotel

Location 300 Poydras St, New Orleans, LA 70130

Property Features

As a guest of Loews New Orleans Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. A casino, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Loews New Orleans Hotel. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 21 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 2003
  • Casino
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (26.2 km / 16.3 mi)
  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Loews New Orleans Hotel offers 285 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Bar Peters - Onsite bar. Open daily.

Poydras and Peters - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Entertainment

Live jazz in Lobby Lounge Friday and Saturday evenings.

Nearby Activities

Loews New Orleans Hotel's 1,680-square-foot fitness center overlooks the city and has cardio and weight machines, treadmills, stationary bikes, and free weights. A 50-foot indoor lap pool and spa tub are also available.

Several golf courses are within 10 miles of the hotel, including the 18-hole Audubon Park Golf Club and Bayou Oaks Golf Course in City Park, which offers four 18-hole golf courses and a two-tiered driving range.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Golf lessons available nearby

Spa Services

  • Number of treatment rooms 4
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Loews New Orleans
  • Loews Hotel New Orleans
  • Loews New Orleans
  • Loews New Orleans Hotel
  • New Orleans Hotel Loews
  • New Orleans Loews
  • New Orleans Loews Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.