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"The hotel was clean. The flooring at the front of the elevators at the floor we stayed in was weirdly uneven; the same area at the lobby was unkept po ... " More

By a verified traveler on Fri 20 Aug 2021

Hotel Description

Hotel perfectly located for exploring New Orleans

City center stay

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Lafayette Square and Royal Street are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and airport shuttle. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 103 guestrooms also offer free WiFi and Smart TVs with cable channels. Netflix, premium bedding, and free local calls are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Oct 4 - Oct 5

Room, 2 King Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn & Suites New Orleans Downtown ratings based on 28 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fairfield Inn & Suites New Orleans Downtown

Everyone (4) Family (1)
4 out of 5
The hotel was clean. The flooring at the front of the elevators at the floor we stayed in was weirdly uneven; the same area at the lobby was unkept polished cement. In general, the furniture looked ok but a tad old (looked better in the pictures). I guess that because of COVID-19, the breakfast was a "grab and go" bag with yogurt, cereal a microwaved heated sandwich, a drink and a fruit (the only one available was orange). The free wi-fi was not offered as advertised. Ended up using my personal hotspot for convenience and time saving. It was an ok option for a two nights' stay.

Posted by on Aug 20, 2021

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4 out of 5

Posted by on Jun 23, 2021

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2 out of 5

Posted by on May 18, 2021

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3 out of 5
Hotel was clean, did not like the breakfast much I actually got sick from it . I did not like how online they don’t tell yo my the price for the valet parking.

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 6, 2019 by Brian S./Operations Supervisor

Thank you for staying with us at the Fairfield Downtown New Orleans. I am sorry to hear that you did not enjoy the breakfast.

4 out of 5

Nice and clean hotel rooms.

Hotel staff was nice, friendly and helpful. Nice and clean rooms. If you want a room with a window, ask for a room on the front side of the hotel. I would stay here again.

Posted by , from Houston, Texas on Jul 7, 2015

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4 out of 5

pleasantly surprised

friendly staff, clean room and a much better breakfast than I thought was possible at a hotel.  

Posted by , from St. Louis, MO on Sep 16, 2013

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5 out of 5

great

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
great place to stay downtown New Orleans! will stay there again!

Posted by on Feb 7, 2013

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3 out of 5

Decent no frills hotel, free internet so that was a plus

Pros: Free breakfast, Close restaurants, Free Internet
Pretty comfy short-term stay, no frills but free internet was a plus.

Posted by on Jul 9, 2012

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1 out of 5

BED BUGS-- DO NOT STAY HERE

Pros: bed bugs
Cons: Poor breakfast, bed bugs
We travel alot and always have loooked for Comfort Inns as we have found them clean and comfortable, not any more!!!! After three weeks in New Orleans, four cans of bed bug spray, cleanning our own room, filthy carpet and rude staff, not to mention a trip the the ER for a shot to help with the itching from head to toe bed bug bites we will not be staying in another comfort Inn. When the manager was ask about the bed bugs, he did not even look surprised told us" yes he had had problems with that." The hotel did pay for the hospital bill and our out of pocket expense, for bug killer spray and medications Needless to say we are never going back to this hotel If you like cockroaches and filth this place is for you , otherwise stay away, or risk taking bugs home with you

Posted by , from Oregon on Jun 5, 2012

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2 out of 5

This hotel was old and unwelcoming.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy, poorly working air, foul odors in room, unfriendly staff, poor value for money
I was excited to stay at a moderately priced 3-star hotel in New Orleans, but after leaving, I'd give it 1.5 at best...It appeared that everything we encountered needed updating: the paint, hot elevators, decor, air conditioning and the staff. The room smelled smoky and never cooled off, though the air was full blast the entire day. The front desk attendant was rude, not helpful and we waited approximately 45 min to have our car retrieved from the parking garage. There are a lot of fantastic "historic" hotels in NOLA, but this is not one of them - it is just old and gross. We were very disappointed and not comfortable at all. The only plus was the relative location.

Posted by , from Lafayette, LA, USA on May 30, 2012

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About the Fairfield Inn & Suites New Orleans Downtown

Location 346 Baronne St, New Orleans, LA 70112

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. An airport shuttle (available 24 hours) is available for a fee. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Fairfield Inn & Suites New Orleans Downtown. For a fee, parking is available. This New Orleans hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairfield Inn & Suites New Orleans Downtown offers 103 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 44.00 per person (roundtrip)
  • Valet parking fee: USD 34 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Downtown New Orleans
  • Comfort Inn Downtown New Orleans
  • Fairfield Inn New Orleans Downtown/French Quarter Hotel
  • Fairfield Inn Downtown/French Quarter Hotel
  • Fairfield Inn New Orleans Downtown/French Quarter
  • Fairfield Inn Downtown/French Quarter
  • Fairfield Inn New Orleans Downtown Hotel
  • Fairfield Inn New Orleans Downtown
  • Fairfield Inn Suites New Orleans Downtown/French Quarter
  • Fairfield & Suites New Orleans
  • Fairfield Inn & Suites New Orleans Downtown Hotel
  • Fairfield Inn & Suites New Orleans Downtown New Orleans
  • Fairfield Inn & Suites New Orleans Downtown Hotel New Orleans

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.