4.5 out of 5

"Although the hotel is under construction, my stay was wonderful because of the gracious and accommodating staff. From the registration desk to the foo ... " More

By a verified traveler on Sat 06 May 2017

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Hotel Description

At The Eliza Jane you'll be within just a 15-minute stroll of popular places like National World War II Museum and Jackson Square. Highlights at this hotel include free daily breakfast, an outdoor swimming pool, and a 24-hour fitness center.

All 155 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and free weekday newspapers. Refrigerators and microwaves make in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillowtop beds. Free local calls, safes, and hair dryers are also available.

Stacks on Magazine serves American cuisine. The hotel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a 24-hour business center, and a snack bar/deli. Each morning free hot/cold buffet breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 3.5-star New Orleans hotel include Mercedes-Benz Superdome and French Market.

The Eliza Jane ratings based on 174 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Most gracious folks working here!

Although the hotel is under construction, my stay was wonderful because of the gracious and accommodating staff. From the registration desk to the food staff, and most especially the valet staff!! Will definitely visit again!

Posted by , from Memphis, TN on May 6, 2017

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4 out of 5

Walkable to most places of interest

Great place. They are undergoing a renovation so the early 7:00 a.m. noise wasn't fun but the room was comfortable. The concierge was knowledgeable and friendly. The location is awesome. We walked every where but trolley cars also go nearly every place you'd like to go. We walked to the riverside park by the Mississippi, Jackson Square, the French Market, the World War 2 museum and to lots of fantastic restaurants. The breakfast is decent but the same all three days. The room was mostly clean but not spotless. The garden area is very nice and peaceful. The pool is very, very small. Overall a very enjoyable stay and a wonderful vacation!

Posted by , from Seattle, WA on Apr 13, 2017

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Comment from Hotel Management

Apr 20, 2017 by Mike Larose-GM

It sounds like you had a wonderful experience, Lisa! Our location is perfect for anyone looking to explore all that our city has to offer. We hope to see you again soon!

4 out of 5

Great stay

My husband and I went to NO for 5 days. This hotel was perfect for what we wanted: affordable, walking distance to French Quarter, clean and updated and friendly. Not to mention it was much quieter than those hotels located in the French Quarter. There were some minor things in the bathroom that could be updated but overall it was great. The room was always clean and the staff at the front had car services ready for you whenever you needed it. I would definitely stay here again.

Posted by , from Denville, NJ on Mar 28, 2017

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Comment from Hotel Management

Mar 30, 2017 by Mike Larose-GM

Thank you for your feedback, Llyse. Our location is perfect for anyone looking to experience the best of both worlds that our city has to offer. It's great having a quiet place to return to at the end of the day. We have some exciting new changes happening at our hotel that may address some of your concerns. We definitely can't wait to welcome you back again in the future!

4 out of 5

Great location.

Pros: Hotel was clean and friendly.
Cons: Noise that comes up from Lobby.
Location: Location is good for walking to most places and attractions.
We could walk to most places we wanted in the French Qtr, Garden Dist, and surroundings. Riverwalk very close also. Our "NOLA" experience was wonderful. Only concern with hotel was the echoing noise that comes from the lobby; but other than that, we were very pleased.

Posted by on Mar 27, 2017

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Comment from Hotel Management

Mar 30, 2017 by Mike Larose-GM

Thank you for sharing your review with us. We're delighted to hear that your New Orleans experience was a wonderful one! We hope to have another chance to welcome you back again soon.

4 out of 5

Mostly nice, but

Pros: Nice staff and reasonbly priced.
Cons: Access between floors.
Location: Downtown New Oleans, including the nearby French Quarter, is busy and interesting.
The hotel staff was friendly and helpful. The rooms, though small, were comfortable and clean, and the housekeeping staff was excellent, The hotel is an agglomeration of seven old buildings, While attractive, interesting, and historically significant, it is also a maze. Notably it has few stairways. If, like me, you are on a low floor and would prefer not to wait on the always slow elevators, you will be hard-put to find a stairway. The closest to my bedroom led only to an alarmed outside door. The next closest (some distance away) led to the bar/coffee shop at the front of the hotel. Importantly, if a fire, shuts down the elevators, it is not clear that everyone could get out.

Posted by on Aug 20, 2016

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Comment from Hotel Management

Aug 24, 2016 by Mike Larose-GM

Thank you for sharing your review with us! We're so glad to hear that you enjoyed your stay. Our staff always goes out of their way to make every guest feel welcomed! I do wan't to apologize for any confusion regarding our elevators and stairwell, I will be sure to address your concerns with our maintenance staff. We hope to have the chance to welcome you back again for another great stay!

5 out of 5

Great location

This hotel was perfect! It was a great hotel with lots of New Orleans character. The location was perfect, short walking distance from the French quarter, but far enough away for peace and quiet. I would highly recommend staying here! The concierge was always very helpful giving us tips for our trip!

Posted by on Jun 21, 2016

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Comment from Hotel Management

Jun 27, 2016 by Mike Larose-GM

Thank you for sharing your review with us! Our location can't be beat for anyone looking to have a true New Orleans experience. It's always nice having a comfortable place to return to after exploring the City! We can't wait to welcome you back again.

4 out of 5

Would like a window

Pros: Nice lobby, quaint pool area and included, simple breakfast.
Cons: Many rooms do not have an exterior window. The large, stark wall makes this more obvious and annoying. Can't add windows so at least put up some art
Location: New Orleans is a blast.
Very nice, repurposed property. Check in was easy, Concierge was friendly and helpful, but bartender was a bit weird. Also had some charges added on (water and internet that I swear I selected the free one). Otherwise, very nice and in a great location where it's easy to get to most NO destinations.

Posted by , from Charlotte, NC on Jun 5, 2016

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Comment from Hotel Management

Jun 9, 2016 by Mike Larose-GM

Thank you for sharing your feedback with us, Barry. We're glad you enjoyed your stay and got to experience all that New Orleans has to offer! We always strive to give our guest 5-star service. Your concerns have been noted and will be taken into consideration on how we can better improve out guests experience! Thank you.

5 out of 5

nice hotel near Bourbon St

This hotel was very clean, within walking distance of Bourbon Street and the French Quarter. The beds were very comfortable and the staff was very friendly. I would stay here again.

Posted by , from Mobile, Al on May 30, 2016

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Comment from Hotel Management

Jun 4, 2016 by Mike Larose-GM

Thank you for sharing your 5-star experience with us, Katie! Due to our convenient location, it seems like you were able to experience the French Quarter in true New Orleans fashion! You'll always have a comfortable place to stay with us during your next visit.

5 out of 5

Great place to stay close to convention center

Pros: Pretty much, everything. Appreciated the availability of the cold lemon water in the lobby and the always available cookies.
Location: French Quarter, Riverwalk, Aquarium, Canal Street, several restaurants, Westin Canal Place.
Great location for meeting at the convention center. Close to French Quarter, Canal Street, Riverwalk & many other places of interest in NO. Welcoming staff, beautiful entryway & lobby. Breakfasts were good. Nice to relax in the warm pool in the evenings. Loved the architectural detail from the conversion from seven individual buildings to one.

Posted by , from WV on May 26, 2016

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Comment from Hotel Management

Jun 2, 2016 by Mike Larose-GM

Thank you for your review, Elizabeth! It's great to hear that our location was able to provide you with all of your needs. With the rising temperatures a relaxing dip in the pool is a great way to end the day. We can't wait to welcome you back!

4 out of 5

Clean and quiet in a great location

Pros: Pleasant staff and easy-going atmosphere.
Cons: Stronger coffee at breakfast.
Location: Check out the Haro Café on Carondelet for great coffee and chocolates, and the Rebellion Bar & Urban Kitchen on Camp for a creative dining experience.
The hotel is in a set of interconnected and nicely renovated historic buildings in the CBD just two blocks from the French Quarter and a few blocks from the Warehouse district. The complimentary full breakfast is a nice feature, as is the bar at the front of the hotel. A good place to stay for business or pleasure.

Posted by , from Chicago on Dec 8, 2015

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Property Features

The Eliza Jane offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1265 square feet (118 square meters). A library, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly The Eliza Jane. Parking is available for a fee. This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 5 levels
  • 1265 sq ft of conference space
  • 118 sq m of conference space
  • Built in 2005
  • Breakfast available (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.3 km / 15.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Eliza Jane offers 155 air-conditioned accommodations with safes and complimentary weekday newspapers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9:30 AM.

Stacks on Magazine - This cocktail bar specializes in American cuisine. Happy hour is offered. Open daily.

Nearby Activities

Guests at the Country Inn & Suites have access to a heated outdoor splash pool and a fitness room with treadmills, an elliptical machine, and multi-station strength-training equipment.

There are a number of golf courses in the surrounding area, including the 18-hole course at Audubon Park Golf Club, 5.5 miles from the hotel. Five miles away, the Bayou Oaks golf facility at City Park has four 18-hole courses and a two-tiered driving range.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson French Quarter
  • Country Carlson New Orleans French Quarter
  • Country Inn Carlson New Orleans French Quarter
  • Inn Carlson French Quarter
  • Country Inn Carlson French Quarter
  • Country Carlson French Quarter
  • Eliza Jane Hotel New Orleans
  • Eliza Jane Hotel
  • Eliza Jane New Orleans

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.