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4.9 out of 5

"Very professional ran establishment in the hotel business where all the employees went out the there way to take care of all requests with results. Wo ... " More

By a verified traveler on Tue 18 Jan 2022

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Hotel Description

4-star hotel near Canal Street

New Orleans Central Business District stay

A stay at this New Orleans Central Business District hotel places you steps from Harrah's New Orleans Casino and a 5-minute walk from Canal Street. Bourbon Street and National World War II Museum are also within half a mile (1 km).

Renovated in 2018

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and valet parking. A lobby fireplace, a communal living room, and a library are also on offer.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 196 guestrooms also offer Egyptian cotton sheets and flat-screen TVs with cable channels. First-run movies, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$171* Per night/room Jun 19 - Jun 20

Suite, 1 Bedroom (Magazine Street View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Publishers)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Magazine Street View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Eliza Jane, in The Unbound Collection by Hyatt ratings based on 9 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Eliza Jane, in The Unbound Collection by Hyatt

Everyone (3) Couples (3) Family (1)
5 out of 5
Very professional ran establishment in the hotel business where all the employees went out the there way to take care of all requests with results. Would highly recommend staying here for any occasion, as I saw many other rooms of friends and they all had the same great service .

Posted by on Jan 18, 2022

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Comment from Hotel Management

Jan 18, 2022 by Demetris

Thank you for choosing to stay with us and sharing your feedback. We are happy to hear that you liked everything about your stay it lets us know that we are moving in the right direction. We will be looking forward to serving you in the future.

5 out of 5

Posted by on Jul 9, 2021

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Comment from Hotel Management

Jul 21, 2021 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Such wonderful and accommodating staff ensured I was able to get a room with a tub. I had spent the night before at the Roosevelt and the Eliza Jane was WAY better, a more comfortable bed, and more pleasant customer service.

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 18, 2021 by charles

Thank you for your comments we look forward to your next visit.

4 out of 5
Very quiet and convenient to restaurants, street-car and French Quarter.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 9, 2021 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Lovely decor, friendly staff, bartender was great! Location was perfect. Sad to only stay one night. Would definitely stay here on future trip.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 9, 2021 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Gorgeous decor, centrally located, great selection at the bar. Will definitely be returning.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Very clean! Attentive staff. Couldn’t be better other than parking off sight is $48 a night on city lot.

Posted by , from Houston, TX on Oct 25, 2020

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Comment from Hotel Management

Oct 28, 2020 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Loved the room. Large room, very clean, the bed was top notch. The outdoor seating was great place to sit and visit. This will be my go to place. Everyone was great.

Posted by on Oct 13, 2020

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Comment from Hotel Management

Oct 14, 2020 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Restaurant was INCREDIBLE. We were not expecting much since it is inside a hotel but it blew us away! Delicious! Staff at hotel go above and beyond to help guests. Rooms are clean and nice.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by charles

Thank you for your comments we look forward to your next visit.

About the The Eliza Jane, in The Unbound Collection by Hyatt

Location 315 Magazine St, New Orleans, LA 70130

Property Features

As a guest of The Eliza Jane, in The Unbound Collection by Hyatt, you'll find a 24-hour fitness center, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square meters). Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, in The Unbound Collection by Hyatt also features a fireplace in the lobby, an ATM, and an elevator. Parking is available for a fee. A complete renovation of The Eliza Jane, in The Unbound Collection by Hyatt was completed in April 2018. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 1729 sq ft of conference space
  • 161 sq m of conference space
  • Built in 2005
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast from 7:00 AM to 11:00 AM.

The Press Room - Onsite cocktail bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.00 per person (approximately)
  • Valet parking fee: USD 42.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson French Quarter
  • Country Carlson New Orleans French Quarter
  • Country Inn Carlson New Orleans French Quarter
  • Inn Carlson French Quarter
  • Country Inn Carlson French Quarter
  • Country Carlson French Quarter
  • Eliza Jane Hotel New Orleans
  • Eliza Jane Hotel
  • Eliza Jane New Orleans
  • Eliza Jane Unbound Collection Hyatt Hotel New Orleans
  • Eliza Jane Unbound Collection Hyatt New Orleans
  • iza Jane Unbound Collection H
  • The Eliza Jane the Unbound Collection by Hyatt
  • The Eliza Jane in The Unbound Collection by Hyatt
  • The Eliza Jane, in The Unbound Collection by Hyatt Hotel
  • The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.