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Bienville House

3.5 star property
Historic hotel near Canal Street

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Outdoor pool
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(38 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(49 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

How close is Bienville House to the airport?

Bienville House is 13 mi (21-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Bienville House?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Bienville House on Aug 3, 2025 start from $97.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bienville House have an airport shuttle?

Airport shuttle services are not available at Bienville House.

Does Bienville House offer free breakfast?

Bienville House does not offer free breakfast.

Is there a casino at Bienville House?

No, there is no casino at this hotel, but Caesars New Orleans Casino (7-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

Is there free parking at Bienville House?

Free parking is not available at this hotel. Valet parking is available for USD 49.83 per night.

Does Bienville House have a pool?

Bienville House features an outdoor pool. Guests can enjoy pool access from 10 AM to 10 PM.

Does Bienville House have a restaurant?

Yes, there is a restaurant on site.

Does Bienville House have a spa?

There are no spa services available at this hotel.

How close is Bienville House to downtown New Orleans?

Bienville House is 0.4 mi away from New Orleans.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 802 out of 1173 reviews
Rating 8 - Good. 236 out of 1173 reviews
Rating 6 - Okay. 90 out of 1173 reviews
Rating 4 - Poor. 24 out of 1173 reviews
Rating 2 - Terrible. 21 out of 1173 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House was comfortable, fairly quiet being just outside of noisy areas but only a few minutes walk to the busy French Quarter area. The only drawback was there was no breakfast available.

6/10 Okay

Dustin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Update as of check out: I once again asked for a fan due to the room temperature, this time I was met with a very friendly receptionist that had the fan up in 3 minutes. Also while checking out the informed me they would be comping part of our trip due to inconvenience and the receptionist was very nice and apologetic. The whole experience was overall neutral but I'm glad that they addressed the issues and made an attempt to fix it. Rating changed from 1 star to 3. PROS -Rooms are clean and kept up by staff daily. -Bathrooms are modern but as many others have said there's very low water pressure. -Beds are EXTREMELY comfortable -Location is great, others complained about loud music all night, we didn't experience that at all. Only other bad was the pool, it's filthy and not very well maintained. Don't come expecting to use it. We've been to New Orleans a dozen times, we've stayed at some of the smallest hotels, all the way to the larger chains, this was by far the worst stay we've ever had. It was quite literally 1 thing after another. After initially booking us in the wrong room they blew up my phone while I was out on the town all evening. They then forced us to pack up and move on the second day of our trip, offering no compensation or even apology for their complete screw up. (I was offered to receive a call from the manager that I initially ignored). On day 3 of our trip we called to request a fan because the room they moved us to doesn't allow you to turn the thermost
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Close to all the sights and attractions of French Quarter New Orleans. Efficient staff. Comfortable accommodations.
Stayed 2 nights in Mar 2025

8/10 Good

Heather, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House was very nice. Our room was pretty and so clean! We thought we'd mind having an interior room (without windows) but it actually made it easier to relax! The staff was pleasant and the property was well-maintained. It was close to everything and we definitely did not need a car! Downsides included expensive valet parking -- $44/day (with a very crammed in parking lot), and that if you want to check in early, (by 2 hours) they charge $61! If you want to check out late (by 2 hours), they charge $44! Though the photos look fancy on the website, I didn't find the interior fancy at all. It was very nice and very clean but not fancy at all. That said, we are glad we stayed here (and didn't rent a car). I would recommend the Bienville House for it's location and comfort.
Stayed 5 nights in Mar 2025

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOLA

The staff was so amazing!! Loved the location
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Overall it was a good hotel. Had read reviews beforehand about thin walls and creaky floors so we brought a sound machine to help with that, which it did. No other issues though. Great location - close enough to everything in the Quarter but far enough away from Bourbon St not to have to deal with that noise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bret, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Nathaniel Eugene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in was unfriendly and didn’t provide any information about the amenities/property. Pool was dirtier than the Mississippi.
Stayed 4 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

JAMES, Lakeside

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service
The elevator was hot & muggy like a sauna & it sounded like it was going to break. They should disclose on all websites that the parking, the pool & the fitness center are not located at the same location as the hotel, that is very deceptive. The bellman/vehicle staff could be a little more helpful/enthusiastic at times. The beds were very comfortable, I had no problem falling asleep. The front desk people were very helpful & kind. The location was amazing, it is within walking distance to almost everything. The rooms were very clean & felt very homey.
Stayed 5 nights in Mar 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at several properties in NOLA and this one is now our favorite. Going forward we will only book this property. The rooms were clean, well decorated, and the staff was incredible. Cynthia went above and beyond to make our stay comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kent, Ripon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older hotel, very friendly staff. Walking distance to everything: Bars, restaurants, souvenirs, attractions, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sigfredo

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Beinville hotel, I would definitely stay again and highly recommend to all
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert Iain Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to New Orleans and we lucked out by staying here. The location is perfection, being very close to the action, but just out of the range of the noise. The walk to bars and restaurants is mere minutes, and there is so much around here for breakfast and dinner, and the Riverside Outlet is just around the corner, as is the steamer boat and the tour meeting point for all the trips you could ever want. Aside from the location being perfect, the hotel is too, with just the best staff, being the loveliest people, and so helpful. We will be back, and will not hesitate to come back to Bienville House - in fact, we'll make sure we do. All in all, it couldn't have been more perfect, which is normally tricky in NOLA.
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The shower gets too hot and the temperature control is difficult and very slow to respond.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 5 nights in Feb 2025

4/10 Poor

Fiona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not welcoming or friendly at all. Rusty curtain rail in bathroom. Ants crawling on wash basin. Staff indifferent and unsurprised when I mentioned the ants. No apology, nothing. I had a night booked before and after a cruise. I cancelled the after cruise night and stayed somewhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such history. Building has such incredible architecture and style. The workmanship throughout the hotel is immaculate. Peaceful and quiet courtyard Friendly helpful staff. In-room Keurig, refrigerator and lovely bathroom. Would love to stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The historic property provides guests the opportunity to get into a building constructed in that french quarter style- long exterior porches with little porch/courtyard areas for each room. Absolutely charming and appointed in a higher end, classic southern design. Colors, art, linens (heavenly!) and drapes are authentic to the quarter but not over the top and exhausting. Last thing- the beds and linens sleep VERY WELL. Heavy weight cotton, excellent daily service. Perfect.
Stayed 3 nights in Mar 2025

10/10 Excellent

kristoffer

Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025