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4.6 out of 5

"Everyone was so friendly. We loved it here . We will be back! So clean and right in the perfect location! " More

By a verified traveler on Sun 13 Sep 2020

Hotel Description

3.5-star historic hotel near Canal Street

In entertainment district

At this French Quarter hotel, you'll be well placed to visit Canal Street and Royal Street, both within a 5-minute walk. Bourbon Street and Harrah's New Orleans Casino are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and free buffet breakfast each morning.

Free WiFi, flat-screen TVs

Boasting comforts like Frette Italian sheets and down comforters, the 83 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include room service, rainfall showerheads, and coffee/tea makers.

Suite (Interior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior King Salon

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (French Quarter)

Bed Count 1 King Bed Maximum Occupancy 2 Max

SunDeck Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bienville House ratings based on 32 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bienville House

Everyone (20) Couples (3) Family (5)
5 out of 5
Everyone was so friendly. We loved it here . We will be back! So clean and right in the perfect location!

Posted by , from East Fultonham Ohio on Sep 13, 2020

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5 out of 5
Location was great. The staff is one of the most friendliest and helpful staffs that we have dealt with

Posted by on Feb 18, 2020

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4 out of 5

Posted by on Feb 18, 2020

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5 out of 5

Posted by on Feb 5, 2020

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5 out of 5
Everything! New Orleans at its finest. Walking distance to just about anywhere you want to go. Trolley was fun to ride also.

Posted by on Jan 27, 2020

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5 out of 5

Posted by on Jan 14, 2020

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5 out of 5

Posted by on Jan 4, 2020

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5 out of 5
Private great location and awesome comfort, staff phenomenal!

Posted by on Dec 29, 2019

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5 out of 5
The staff is outstanding and the property is in a great location. The room was well appointed, quiet, and the beds-very comfortable.

Posted by on Dec 8, 2019

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4 out of 5
Excellent location. Very friendly and helpful front desk and staff. Except room maintenance. Finally the supervisor had to come with basic essentials. She was very sweet and helpful. Very nice included breakfast with eggs, bacon, sausages, muffins etc. Except for the hiccup with room cleaning I would have given a strong 5 star. Do stay at this property, it is great!

Posted by on Oct 12, 2019

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (26.2 km / 16.3 mi)
  • Train station: New Orleans Union Passenger Terminal (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Bienville House has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bienville
  • Bienville House
  • Bienville House Hotel
  • Bienville House Hotel New Orleans
  • Bienville House New Orleans
  • Bienville Hotel New Orleans
  • Bienville New Orleans
  • Bienville House Hotel
  • Bienville House New Orleans
  • Bienville House Hotel New Orleans

You should know

  • Pool access available from 10 AM to 10 PM.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.