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Omni Royal Orleans Hotel

4-star property
621 Saint Louis St, New Orleans, LA 1-855-201-7819
4.4 out of 5
Excellent!
See all 58 travelocity Reviews

"The property was clean and maintained. " More

By a verified traveler on Tue 04 Jan 2022

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Hotel Description

Family-friendly 4-star hotel near Cafe Du Monde

Central New Orleans getaway

At this French Quarter hotel, you'll be within a 5-minute walk of Bourbon Street and Jackson Square. Preservation Hall and Cafe Du Monde are also within half a mile (1 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 345 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include minibars, room service, and premium bedding.

Room, 1 Queen Bed (Petite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$171* Per night/room Jan 23 - Jan 24

Premier Room, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Jetted Tub (Petite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed (Pontchartrain)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Omni Royal Orleans Hotel ratings based on 58 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Royal Orleans Hotel

Everyone (25) Couples (19) Family (12)
4 out of 5
The property was clean and maintained.

Posted by on Jan 4, 2022

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Comment from Hotel Management

Jan 5, 2022 by Alex Front Office Supervisor

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!

4 out of 5
Overall great !

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by Alex Front Office Supervisor

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!

4 out of 5
Friendly staff. No in room fridge. Wish the pool area had a hot tub! Stayed in a balcony suite, great views, fold out sleeper sofa, 2 full bathrooms!

Posted by , from WEST LAFAYETE on Nov 17, 2021

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Comment from Hotel Management

Nov 20, 2021 by Amber R., Assistant Front Office Manager

Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni Royal Orleans!

5 out of 5
The whole atmosphere was wonderful. Beautiful interior, freindly staff and always someone there if you needed information or help with anything.

Posted by , from Cleveland on Nov 5, 2021

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Comment from Hotel Management

Nov 6, 2021 by Amber R., Assistant Front Office Manager

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!

5 out of 5

Posted by on Aug 18, 2021

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5 out of 5

Posted by on Aug 4, 2021

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5 out of 5

Posted by on Jul 22, 2021

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1 out of 5
Aweful! Mold in bathrooms! Switched rooms still mold! Charged $1600 for 3 nights and $388 for parking! What a joke

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 14, 2021 by Alex

Upon further review of the feedback provided through the guest survey program, I wanted to apologize on behalf of the Omni Royal Hotel for the overall experience that was encountered throughout your stay. In addition, please note our Director of Engineering and General Manager have been informed on the substandard services that were experienced within the hotel. We hope you will offer us another opportunity to host you so that we can gain your trust as a valued guest. It would be a pleasure to welcome you back to New Orleans.

2 out of 5
The location is phenomenal.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 2, 2021 by AFOM

Thank you for taking the time to share your experience with us. We apologize for the areas where we may have missed the mark and hope to welcome you back on your next visit to New Orleans.

5 out of 5
Great location, balcony room was an added bonus!

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 2, 2021 by AFOM

Dear Valued Guest, Thank you so much for the 5 out of 5 rating. We are delighted that you enjoyed your balcony and stay with us. We hope to welcome you back on your next visit to New Orleans.

About the Omni Royal Orleans Hotel

Location 621 Saint Louis St, New Orleans, LA 70130

Property Features

Omni Royal Orleans Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Omni Royal Orleans Hotel. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 7 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1960
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.2 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Royal Orleans Hotel offers 345 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:30 AM.

The Rib Room - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Touche Bar - This bar serves lunch, dinner, and light fare. Open daily.

La Rivera - This rooftop bar is located by the pool. Open daily.

Morsels - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13.00 and USD 36.00 for adults, USD 9.50 and USD 29.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Covered valet parking fee: USD 49.59 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni Royal
  • Hotel Royal Orleans
  • Omni Hotel Orleans
  • Omni Orleans Royal
  • Omni Royal
  • Omni Royal Hotel
  • Omni Royal Orleans
  • Omni Royal Orleans Hotel
  • Royal Omni Orleans
  • Royal Orleans Omni
  • New Orleans Omni
  • Omni Hotel New Orleans
  • Omni New Orleans
  • Omni Royal New Orleans
  • Omni Royal Orleans Hotel New Orleans
  • Omni Royal Crescent
  • The Omni Royal Crescent Hotel New Orleans
  • Omni Royal Orleans Hotel Hotel
  • Omni Royal Orleans Hotel New Orleans
  • Omni Royal Orleans Hotel Hotel New Orleans

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.