See all properties

The Royal Sonesta New Orleans

4.5 star property
4.5-star luxury hotel near Bourbon Street

Choose dates to view prices

Photo gallery for The Royal Sonesta New Orleans

Street view
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby
View from room
2 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking available

Explore the area

View in a map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪8 min walk‬
  • Caesars Superdome
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Bathtub (Patio)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Pool Patio Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Semi-Private Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(118 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

7.8 out of 10
Good
(58 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Executive Level)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Executive Level)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

You may also like

Ad
Breakfast, lunch and dinner served

Virgin Hotels New Orleans

New Orleans Central Business District
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,432 reviews
$156 nightly
The price is $183
Sep 22 - Sep 23
Total with taxes and fees
Virgin Hotels New Orleans

About the neighborhood

New Orleans

French Quarter stay.Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and Ernest N. Morial Convention Center is within 2 miles (3 km).

What's nearby

  • Bourbon Street - 1 min walk - 0.0 miles
  • Jackson Square - 8 min walk - 0.5 miles
  • Caesars Superdome - 16 min walk - 0.9 miles
  • Ernest N. Morial Convention Center - 18 min walk - 1.0 mile
  • National World War II Museum - 3 min drive - 1.0 mile

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Prohibition - ‬1 min walk
  • ‪Olde Nola Cookery - ‬1 min walk
  • ‪Crescent City Pizza Works - ‬1 min walk
  • ‪Curio - ‬2 min walk

About this property

The Royal Sonesta New Orleans

4.5-star luxury hotel near Bourbon Street
The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Suite, 1 King Bed with Sofa bed, Balcony (Loft Suite King with Large Balcony) | City view

Bourbon Orleans Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 3,953 reviews
$133 nightly
The price is $156
Sep 23 - Sep 24
Total with taxes and fees
Bourbon Orleans Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (48 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 13 February and 17 February): USD 45 per accommodation, per night
  • Resort fee: USD 29.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

How close is The Royal Sonesta New Orleans to the airport?

The Royal Sonesta New Orleans is 16 mi (28-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sonesta New Orleans?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta New Orleans on Sep 21, 2025 start from $136.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sonesta New Orleans have an airport shuttle?

Airport shuttle services are not available at The Royal Sonesta New Orleans.

Does The Royal Sonesta New Orleans offer free breakfast?

Free breakfast isn’t provided at The Royal Sonesta New Orleans, but cooked-to-order breakfast is offered for a fee of between USD 16 and 20 per person. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at The Royal Sonesta New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (12-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at The Royal Sonesta New Orleans?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at The Royal Sonesta New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 55 per day.

Does The Royal Sonesta New Orleans have a pool?

The Royal Sonesta New Orleans features an outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.

Does The Royal Sonesta New Orleans have a restaurant?

There are 2 onsite restaurants, offering options like Cajun/Creole cuisine, happy hour, and light fare.

Does The Royal Sonesta New Orleans have a spa?

There are no spa services available at this hotel.

How close is The Royal Sonesta New Orleans to downtown New Orleans?

The Royal Sonesta New Orleans is 0.4 mi away from New Orleans.

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1878 out of 2935 reviews
Rating 8 - Good. 561 out of 2935 reviews
Rating 6 - Okay. 266 out of 2935 reviews
Rating 4 - Poor. 111 out of 2935 reviews
Rating 2 - Terrible. 119 out of 2935 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Masako

Traveled with family
Liked: Cleanliness, staff & service
The facilities were old and showed their age in many places, but the staff were all very friendly. Despite the surrounding environment, the room was very quiet, and I was able to sleep well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wesley

Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 3 nights in Jul 2025

8/10 Good

ERIN HARMON, MANVEL

Stayed 2 nights in Jul 2025

2/10 Terrible

JIMMY, BELLAIRE

Stayed 1 night in Jul 2025

8/10 Good

LaKiesha, Decatur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Use of the tour credits was unclear however we appreciated your assistance with using them. Thank you for your hospitality!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kanita

Stayed 3 nights in Jun 2025

6/10 Okay

Richard, Fort Lauderdale

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ever though they give you a heads up their additional in hotel fees are ridiculous
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jack W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip. Wonderful employees.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Purvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

10/10 Excellent

a kel

Stayed 1 night in Jun 2025

10/10 Excellent

SCOTT

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, friendly and helpful staff, great location. We wanted to be able to easily access the pool and poolside bar from our balcony and it was perfect. Will book again.
Stayed 3 nights in May 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience. Staff was very friendly and proffessioal. Very nice location you can walk almost evetywhere. The resturaunt had very good breakfast. Ibwill end by saying Bourbon Street is NOT what it used to be shocking disapointment..even if you wanted to listen to good jazz the noise and kids beating on buckets outside ruined the experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and staff
Stayed 3 nights in May 2025

10/10 Excellent

Martena

Liked: Cleanliness, amenities, property conditions & facilities
Clean staff wonderful respectfull very helpfull with dorctions, recommemd great places to shop & eat. Wil stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

HEIDI

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very courteous staff
Stayed 2 nights in Jun 2025

8/10 Good

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Catherine Frances

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, fun pool area, outside balcony looking over the pool was very quiet at night.
Stayed 3 nights in May 2025

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bed and pillows were great. We had a suite. Everything was really overall great. The only issues were the tv’s are not smart and you rely on their cable, which wasn’t working. So no tv. When it did come back on the options for the menu or guide wouldn’t work. The other thing was our phone in the room wasn’t working. I couldn’t call down for anything, bell hop, front desk or valet parking. For the $400 a night I expect better.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice place to.But at when first arriving parking was very confusing parking garage was very hard to find needed better signs to let you know where the go.But other than that it was very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

LESLIE, Portland

Great location. Friendly staff
Stayed 2 nights in Apr 2025

4/10 Poor

Bradley

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
It was centrally located to Bourbon St, clean and safe but otherwise, very disappointing. Although Hotels.com advertises that all fees are included, the price of our room increased by $80 a night upon check in due to a $55 daily car fee as well as a $25 per night “resort fee”. Although the pictures show luxurious, updated rooms, our more expensive balcony room was tiny, uncomfortable, sparsely decorated and in bad need of an update. The bed was so old that my son and I kept rolling together in the middle. I rarely leave negative reviews but I’d avoid the Royal Sonesta in New Orleans. We ended up moving to a newer hotel about a half mile away that was the same price before the fees and extremely luxurious and comfortable.
Stayed 3 nights in Jun 2025