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The Saint Hotel, New Orleans, French Quarter

4-star property
931 Canal Street, New Orleans, LA 1-855-201-7819
4.5 out of 5
Excellent!
See all 21 travelocity Reviews

"close to french quarter. close to excursion's , to meet up with guides. close to everything you could need " More

By a verified traveler on Tue 19 Oct 2021

Points Of Interest

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Hotel Description

4-star historic hotel near Canal Street

Central New Orleans getaway

A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Also, Harrah's New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$176* Per night/room Feb 13 - Feb 14

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Saint Hotel, New Orleans, French Quarter ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Saint Hotel, New Orleans, French Quarter

Everyone (10) Couples (6) Family (5)
5 out of 5

Posted by on Dec 24, 2021

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5 out of 5
close to french quarter. close to excursion's , to meet up with guides. close to everything you could need

Posted by , from HENDERSON on Oct 19, 2021

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Comment from Hotel Management

Nov 6, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback with us!

5 out of 5
Great place, clean, modern, friendly staff.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 5, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback with us!

5 out of 5
We like everything about the hotel except the that the hotel wasn't open. Covid restrictions have been lifted but this restaurant still didn't open back up.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 23, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback with us!

1 out of 5
Beautiful property but our toilet was broke and so was ac in 1st room. Needs better pillows and softer beds

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by JM

your most memorable experiences with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.

5 out of 5
Very nice hotel

Posted by on May 13, 2021

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Comment from Hotel Management

Jun 5, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.

4 out of 5
We really liked the hotel! Very rock n roll! Super quiet, huge room that was really hip! Comfy beds, cool bathroom with color changing shower head. Loved the shade in the bathroom! Mini bar and or snacks and a Keurig coffee maker would be nice to have. Definitely need to staff up. 1 person at front desk on a Saturday check in is not enough. The valet is really the biggest issue. Be prepared to wait for a while for valet services. No one waiting ready to take your car. You have to park your car in front of the hotel on canal street, then go inside and get in line with everyone else checking in. Then they call valet to come meet you. It takes a while. Longer than it should if they had valet waiting for guests checking in. I would stay there again, but hope they work out the valet situation.

Posted by on May 10, 2021

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Comment from Hotel Management

Jun 5, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.

5 out of 5
The front desk staff were all great.

Posted by on Apr 27, 2021

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Comment from Hotel Management

Jun 6, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.

1 out of 5
Looks are deceiving. Hip decor, that’s about it. Everything is broken in the rooms, I found deli ham from a month ago in our cabinets. Be careful not o pull the water fixtures out of the wall when showering. Worst experience ever.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Jun 6, 2021 by JM

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Saint Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.

5 out of 5
Very kind front staff. The property is clean and has really cool angel vs. devil decor. I recommend staying here because of its proximity to the French quarter & several restaurants and tourist attractions.

Posted by on Oct 12, 2019

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About the The Saint Hotel, New Orleans, French Quarter

Location 931 Canal Street, New Orleans, LA 70112

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Saint Hotel, New Orleans, French Quarter. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 8 levels
  • 1200 sq ft of conference space
  • 108 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Saint Hotel, New Orleans, French Quarter offers 166 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends.

Resurrection - This restaurant specializes in southern cuisine and serves breakfast and light fare.

Burgundy Bar - Onsite cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 50 per person (approximately)
  • Valet parking fee: USD 47 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saint Autograph Collection
  • Saint Autograph Collection New Orleans
  • Saint Hotel
  • Saint Hotel Autograph Collection
  • Saint Hotel Autograph Collection New Orleans
  • The Saint Hotel Autograph Collection
  • Saint Autograph Collection Or
  • The Saint Hotel Autograph Collection
  • The Saint Hotel, New Orleans, French Quarter Hotel
  • The Saint Hotel, New Orleans, French Quarter New Orleans
  • The Saint Hotel, New Orleans, French Quarter Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.