City center stay
Within a 10-minute walk of this Central Business District hotel, you'll find Canal Street and Bourbon Street. Royal Street and Mercedes-Benz Superdome are also within half a mile (1 km).
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free Internet in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a complimentary grocery shopping service are also provided.
Free Internet, kitchenettes
The 166 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and sofa beds.
Mar 2, 2020 by NHall
Hello Elizabeth and thank you for taking the time to rate and review your recent stay with us. We're delighted to hear that our staff took great care of you. We thank you for your business and look forward to welcoming you back the next time that you are in town.
Feb 4, 2020 by NHall
Hello and thank you for taking the time to rate and review your recent stay at the Homewood Suites New Orleans. We're delighted to hear that you found our hotel to be great and that you enjoyed the hospitality of our staff as well as the location. We thank you for your business and look forward to seeing you again soon.
Jul 12, 2019 by Rebecca
We are sorry to hear of your unfortunate room type reservations you anticipated in receiving. Please do reach out to Travelocity so that they can further research your initial request. Thank you.
May 6, 2019 by Blake Lugo
Thank you for the rating. We appreciate you taking the time to rate us. Hope you can come back.
Feb 22, 2019 by Blake Lugo
Thank you for sharing your experience with the expedia community. We do apologize for the inconvenience you experienced at our hotel.
Mar 29, 2019 by Blake
Thank you for the awesome rating!
Aug 30, 2018 by Robin
Dear Nathan, Thank you for taking the time to complete this online survey regarding your recent stay at our Homewood Suites by Hilton New Orleans Downtown. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours in Hospitality, Robin D. Lowery, Jr. Sales Manager
May 29, 2018 by Blake Lugo
Thank you for the awesome review and rating! We appreciate you taking the time to let us know how we served you during your stay!!!
Jan 9, 2018 by Buhlahkay
Thank you for your patronage of the hotel. It was a pleasure to learn you had an enjoyable stay. We appreciate your review and look forward to welcoming you back soon!
Apr 17, 2017 by Blake Lugo/Sales Coordinator
Thank you so much for your review. We appreciatte you taking the time to let us know how your stay was. Let me apologize on behalf of the hotel that your a/c unit kept you up at night. . I am confident that you did speak with one of our Managers on Duty while you were here so that she could have resolved this matter to your satisfaction prior to your departure. If this is not the case please give us a call here at the hotel and ask to speak to our Assistant General Manager so we may further resolve the problems you received during your stay. If given the opportunity we would enjoy welcoming you back again next time your travels bring you back this way.
The following facilities or services will be unavailable from July 13 2020 to December 31 2020 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Homewood Suites by Hilton New Orleans. The hotel can provide a complimentary grocery shopping service and wedding services. This 3-star New Orleans hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Homewood Suites by Hilton New Orleans offers 166 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.