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4.0 out of 5

"There was one area of concern and it was addressed immediately! I would gladly stay here on my next visit! Staff was absolutely wonderful! Great lo ... " More

By a verified traveler on Tue 29 May 2018

Hotel Description

3-star hotel near Canal Street

City center stay

Within a 10-minute walk of this Central Business District hotel, you'll find Canal Street and Bourbon Street. Mercedes-Benz Superdome and Lafayette Square are also within half a mile (1 km).

Renovated in 2014

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free Internet, kitchenettes

The 166 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$125* Per night/room Nov 5 - Nov 6

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 5 Max

Homewood Suites by Hilton New Orleans ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton New Orleans

Everyone (11)
1 out of 5
Travelocity is a scam as I did not get the room I requested

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 12, 2019 by Rebecca

We are sorry to hear of your unfortunate room type reservations you anticipated in receiving. Please do reach out to Travelocity so that they can further research your initial request. Thank you.

4 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Blake Lugo

Thank you for the rating. We appreciate you taking the time to rate us. Hope you can come back.

2 out of 5
The place was kind of dumpy elevators did not work properly and the bed was lumpy and uncomfortable.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 22, 2019 by Blake Lugo

Thank you for sharing your experience with the expedia community. We do apologize for the inconvenience you experienced at our hotel.

4 out of 5

Posted by on Feb 10, 2019

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Comment from Hotel Management

Mar 29, 2019 by Blake

Thank you for the awesome rating!

5 out of 5
Close to Hop on Hop Off stop and Streetcar. Nearby to French Quarter. Walkable to many things...grocery store, restaurants, etc. Amazing staff.

Posted by , from Roslyn Heights, NY on Aug 25, 2018

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Comment from Hotel Management

Aug 30, 2018 by Robin

Dear Nathan, Thank you for taking the time to complete this online survey regarding your recent stay at our Homewood Suites by Hilton New Orleans Downtown. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours in Hospitality, Robin D. Lowery, Jr. Sales Manager

5 out of 5
There was one area of concern and it was addressed immediately! I would gladly stay here on my next visit! Staff was absolutely wonderful! Great location - walking distance to French Quarter and Superdome!

Posted by , from New Orleans on May 29, 2018

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Comment from Hotel Management

May 29, 2018 by Blake Lugo

Thank you for the awesome review and rating! We appreciate you taking the time to let us know how we served you during your stay!!!

4 out of 5
The staff and valet team are excellent. They only thing we didn't like was the sofa and the pull out. Super uncomfortable! Other than that its a short walk to everything and a nice hotel!

Posted by on Jan 1, 2018

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Comment from Hotel Management

Jan 9, 2018 by Buhlahkay

Thank you for your patronage of the hotel. It was a pleasure to learn you had an enjoyable stay. We appreciate your review and look forward to welcoming you back soon!

3 out of 5

AC kept us awake

Hotel was OK. The room was spacious and somewhat clean. The major complaint was the noise generated by the air condition unit. The first night we were woken about every 30 minutes when the unit kicked on. The second night we were smart and slept with the windows open.

Posted by on Apr 14, 2017

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Comment from Hotel Management

Apr 17, 2017 by Blake Lugo/Sales Coordinator

Thank you so much for your review. We appreciatte you taking the time to let us know how your stay was. Let me apologize on behalf of the hotel that your a/c unit kept you up at night. . I am confident that you did speak with one of our Managers on Duty while you were here so that she could have resolved this matter to your satisfaction prior to your departure. If this is not the case please give us a call here at the hotel and ask to speak to our Assistant General Manager so we may further resolve the problems you received during your stay. If given the opportunity we would enjoy welcoming you back again next time your travels bring you back this way.

5 out of 5

a pleasant surprise

The hotel was beautiful and very reasonably priced. It's within walking distance to tons of fun things to do. The staff was not super friendly but not terrible. The wifi and tv are terrible but we didn't go to watch tv so it wasn't a big deal to us. Would most definitely return!

Posted by , from Fulton, MS on Jul 12, 2016

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Comment from Hotel Management

Jul 20, 2016 by cayada.wroten@hilton.com

Dear Amanda, What a warm and heartfelt response! Thanks so much for taking the time to recognize our service-focused team and prime location. Please come back and see us on your future travels to Nawlins! Cayada Wroten/Assistant General Manager

3 out of 5

No daily cleaning

Nice hotel and centrally located.cleaning staff never cleaned my room. Had to call for towels daily, even after mentioning to the housekeeper in the hallway

Posted by , from M on Nov 30, 2015

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About the Homewood Suites by Hilton New Orleans

Location 901 Poydras Street, New Orleans, LA 70112

Property Features

Homewood Suites by Hilton New Orleans offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton New Orleans also features multilingual staff, coffee/tea in a common area, and concierge services. The hotel can provide a complimentary grocery shopping service and wedding services. For a fee, parking is available. A complete renovation of Homewood Suites by Hilton New Orleans was completed in 2014. This 3-star New Orleans hotel is smoke free.

  • 166 guestrooms or units
  • 13 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2002
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (23.7 km / 14.7 mi)
  • Train station: New Orleans Union Passenger Terminal (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Homewood Suites by Hilton New Orleans offers 166 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchenette
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hotel New Orleans
  • Homewood Suites Hilton New Orleans Hotel
  • New Orleans Homewood Suites
  • Homewood New Orleans
  • Homewood Suites New Orleans Hotel New Orleans
  • Homewood Suites New Orleans Hotel
  • Homewood Suites Hilton New Orleans
  • Homewood Suites by Hilton New Orleans Hotel
  • Homewood Suites by Hilton New Orleans New Orleans
  • Homewood Suites by Hilton New Orleans Hotel New Orleans
url importing https://www.travelocity.com/New-Orleans-Hotels-Homewood-Suites-by-Hilton-New-Orleans.h889916-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.