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4.7 out of 5

"It was in the French quarter and had all of the New Orleans flavor! " More

By a verified traveler on Tue 04 Feb 2020

Hotel Description

3.5-star historic hotel near Jackson Square

City center stay

At this French Quarter hotel, you'll be within a 5-minute walk of Jackson Square and Cafe Du Monde. French Market and Canal Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and valet parking. There's a fitness center on site, and a 24-hour front desk and dry cleaning are also provided.

Free Internet, iPod docks

The 218 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Bourbon Orleans Hotel ratings based on 45 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bourbon Orleans Hotel

Everyone (28) Couples (8) Family (5)
5 out of 5
It was in the French quarter and had all of the New Orleans flavor!

Posted by on Feb 4, 2020

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5 out of 5

Posted by on Jan 27, 2020

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4 out of 5
Very nice and accommodating hotel. Staff was very friendly and the concierge was very helpful and knowledgeable. The only minor complaint I have is how poorly the door latched, it was still very secure there was just a large gap around it so any little noise in the hallway woke me up at all hours of the night.

Posted by on Jan 3, 2020

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5 out of 5
Hotel clean and beautifully decorated for Christmas. Desk attendants went above and beyon nd when answering questions or giving suggesttions about local entertainment and dining spots. The young man who took us in the shuttle to the airpoort was outstanding! Probably the best friendly and helpful employee we encountered our entire trip. He clearly enjoyed his job and taking care of the guests' needs.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 14, 2019 by Hotel

Thanks for the feedback

5 out of 5
I would say the staff is amazing. There was not one member who didn't go out of there way to please us of course i have been at numerous hotelsin my 69nuears and not a one would compare .

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 20, 2019 by Hotel

Thanks.

4 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Dec 6, 2019 by Hotel

Thanks for the feedback

4 out of 5
The location was prime, the hotel staff was excellent. I loved the all day coffee service in the lobby, although before I knew of the free service, I ordered & paid for coffee at the inside bar/café. It would have been nice if the clerk would have mentioned the free coffee. Rooms were clean and very nice, although a bit small. All in all our stay was very enjoyable and I would recommend this hotel to family and friends.

Posted by on Nov 8, 2019

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4 out of 5
Was a nice old time feel to the decor. Location to places was great. Did not like the distance between elevator and room.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Rebecca, Director of Guest Services

Thank you for being our guest!

5 out of 5
The history of the hotel was unique and fun. People were extremely helpful with the little things like holding luggage calling taxis and giving information. Pool area was nice and hotel beautiful. Rooms were a bit smaller than expected but worked fine. Terrific location could walk to most places

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 21, 2019 by Rebecca, Director of Guest Services

Thank you for being our guest!

5 out of 5
This hotel is a gem!!! Beautifully appointed, clean and over and above friendly!! Right within the heart of the French quarter . An easy walk to busy Bourbon, or relaxing Jackson Square .. Surrounded by quaint shops and amazing restaurants!! No need to book any where else!!!

Posted by , from Buffalo New York on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Rebecca, Director of Guest Services

Thank you for being our guest!

Renovations + Closures

This property is closed from March 24 2020 to December 29 2020 (dates subject to change).

Property Features

Bourbon Orleans Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4514 square feet (419 square meters) and includes conference space. The business-friendly Bourbon Orleans Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 3.5-star New Orleans hotel is smoke free.

  • 218 guestrooms or units
  • 6 levels
  • 4514 sq ft of conference space
  • 419 sq m of conference space
  • Built in 1815
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (25.8 km / 16 mi)
  • Train station: New Orleans Union Passenger Terminal (2.6 km / 1.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Bourbon Orleans Hotel offers 218 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Roux on Orleans - This restaurant serves breakfast and dinner.

Bourbon "O" Bar - Onsite cocktail bar. Open daily.

Pelican Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bourbon Hotel
  • Bourbon Hotel Orleans
  • Bourbon Orleans
  • Bourbon Orleans Hotel
  • Hotel Bourbon
  • Hotel Bourbon Orleans
  • Hotel Orleans
  • Orleans Bourbon
  • Orleans Bourbon Hotel
  • Wndham New Orleans
  • Bourbon Orleans Hotel Hotel
  • Bourbon Orleans Hotel New Orleans
  • Bourbon Orleans Hotel Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.