4.3 out of 5

"Loved this hotel! Will stay again! Great rooms and staff. Convenient to everything. " More

By a verified traveler on Wed 04 Jul 2018

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Hotel Description

3.5-star historic hotel near Bourbon Street

Heart of New Orleans

At this French Quarter hotel, you'll be well placed to visit Bourbon Street and Preservation Hall, both steps away. Jackson Square and Cafe Du Monde are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and valet parking. There's a fitness center on site, and concierge services and wedding services are also offered.

Free Internet, iPod docks

The 218 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$199 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bourbon Orleans Hotel ratings based on 155 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bourbon Orleans Hotel

Everyone (61) Couples (4)
5 out of 5
Room had dirty tissues stuck to the top of box Towels were stained and smelled bad Toilet would go off every 1/2 hour Hot water was scolding hot

Posted by , from Wilmington Delaware on Nov 20, 2018

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Comment from Hotel Management

Nov 21, 2018 by Rebecca, Director of Front Office

Thank you for staying with us, and for your feedback. I apologize that your experience did not live up to our expectations, and will be investigating these issues to ensure they are handled promptly.

5 out of 5

Posted by on Nov 19, 2018

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Comment from Hotel Management

Nov 19, 2018 by Rebecca, Director of Front Office

Thank you for being our guest!

5 out of 5
Centrally located right at the geographical mid-point of Bourbon street and the staff is super.

Posted by , from Eustis, FLorida on Oct 1, 2018

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Comment from Hotel Management

Oct 2, 2018 by Rebecca, Director of Front Office

Thank you for being our guest, Jerry! We hope to see you again soon!

5 out of 5
My wife and I are so glad we chose this hotel. It's location is excellent. The staff is professional, the property is clean and taken care of. The lobby is nice. Our room was wonderful....comfortable, clean, and air conditioned. No complaints with our bed or the bathroom. We didn't go in the pool, but we saw from our window that it looked quite nice and there were other guests enjoying themselves in the pool and on the lounge chairs. There's a bar downstairs, and we enjoyed some good music and drinks during our first night. I can't say enough about the Bourbon Orleans Hotel. It was one of the reasons why our visit to the French Quarter was happy and memorable :)

Posted by , from New Jersey on Sep 10, 2018

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Comment from Hotel Management

Sep 11, 2018 by Rebecca, Director of Front Office

Thank you for being our guests! We were delighted to have you stay with us, and are so glad you enjoyed your time in the city. Please come back and see us again soon!

3 out of 5

Nice hotel but....

This is a nice historical hotel located in the French Quarters. I was there for the Essence Festival and rented a car. The first thing I was told, everything is walking distance, your car will be parked at a remote location and if u drive your car you may not have a parking spot when you return. I’m like, I paid $300 to rent a car just to Uber everywhere. Money wasted, but lesson learned. I finally checked into the hotel, room was clean, but my view was a brick wall. I went down and asked if I could change rooms for a better view, the lady changed my room with a smile and rolled her eyes. She thought I didn’t see it, but at least she did what I asked. The biggest issue of all with this hotel is the bed was extremely uncomfortable. The pillows were hard as well as the bed. I’m certain if I was in my 20’s it would have been ok; however, I’m in 40’s.

Posted by , from Dallas, Tx on Jul 10, 2018

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Comment from Hotel Management

Jul 11, 2018 by Rebecca, Director of Front Office

Thank you for staying with us! I'm glad we were able to get you a better view, and apologize if our front desk were anything less than their normal, eager-to-please selves. It was a crazy weekend, and I know they were doing everything possible to ensure everyone got in to a room they were happy with. I'll address your feedback on the pillows and bed in your room, so that we can replace what needs to go and make sure your next stay is perfectly comfortable!

5 out of 5
Loved this hotel! Will stay again! Great rooms and staff. Convenient to everything.

Posted by , from Baltimore on Jul 4, 2018

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Comment from Hotel Management

Jul 11, 2018 by Rebecca, Director of Front Office

Thank you for being our guest, Dawn! We're happy to be your New Orleans home, and hope to see you again soon!

5 out of 5
Loved everything. We will be back! Great bar. Great location. Right on Bourbon St but very quiet.

Posted by , from New Jersey on Jun 14, 2018

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Comment from Hotel Management

Jun 15, 2018 by Andrew

Thank you for the kind words, Loren!

4 out of 5
Great location, quiet room, comfy beds, wonderful jazz bar, nice pool and all around perfect New Orleans French Quarter hotel!!!

Posted by , from milwaukee on May 17, 2018

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Comment from Hotel Management

Jun 8, 2018 by Rebecca, BOH Director of Front Office

Thank you for staying with us! Come back and see us again soon!

5 out of 5
We went for a long weekend and enjoyed the location and the ease in which to get places. The staff at the hotel were wonderful.

Posted by , from Solon on May 17, 2018

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Comment from Hotel Management

Jun 8, 2018 by Rebecca, BOH Director of Front Office

Thank you very much! We appreciate your feedback, and will be sure to pass this lovely compliment on to our team. Come back and visit us again soon!

5 out of 5

Happy with my choice

This is my 1st visit in New Orleans , and I am I choose Bourbon Hotel ,staffs are super friendly and helpful . I will definitely go back again . Highly recommended .

Posted by on Mar 15, 2018

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Property Features

Bourbon Orleans Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4514 square feet (419 square meters) and includes conference space. The business-friendly Bourbon Orleans Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Parking is available for a fee. This 3.5-star New Orleans hotel is smoke free.

  • 218 guestrooms or units
  • 6 levels
  • 4514 sq ft of conference space
  • 419 sq m of conference space
  • Built in 1815
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.8 km / 16 mi)
  • Train station: New Orleans Union Passenger Terminal (2.5 km / 1.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Bourbon Orleans Hotel offers 218 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Roux on Orleans - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Bourbon Orleans offers an outdoor heated saltwater swimming pool in an enclosed courtyard.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Valet parking fee: USD 38.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bourbon Hotel
  • Bourbon Hotel Orleans
  • Bourbon Orleans
  • Bourbon Orleans Hotel
  • Hotel Bourbon
  • Hotel Bourbon Orleans
  • Hotel Orleans
  • Orleans Bourbon
  • Orleans Bourbon Hotel
  • Wndham New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.