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Bourbon Orleans Hotel

4.0 star property
Historic hotel near Bourbon Street

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Photo gallery for Bourbon Orleans Hotel

Outdoor pool, pool umbrellas, sun loungers
Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (DeLille Presidential Suite) | Premium bedding, down comforters, in-room safe, laptop workspace
Front of property
Deluxe Room, 2 Queen Beds (Grande Two Queens) | Premium bedding, down comforters, in-room safe, laptop workspace
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Explore the area

Map
717 Orleans St., New Orleans, LA, 70116
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪5 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Room, 1 King Bed (Petite King)

9.0 out of 10
Wonderful
(118 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

9.0 out of 10
Wonderful
(126 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Loft Suite King)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 King Bed (Loft Suite King)

9.6 out of 10
Exceptional
(8 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Room, 1 King Bed (St. Anne Petite King)

8.8 out of 10
Excellent
(85 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

8.8 out of 10
Excellent
(10 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

Terrace/patio

Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

8.8 out of 10
Excellent
(13 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(183 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Poolside

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Two Queen Poolside

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

In-room dining

Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Room, 1 King Bed (St. Anne Petite King)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Room, 1 King Bed (Petite King)

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

9.0 out of 10
Wonderful
(52 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom) | Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

9.2 out of 10
Wonderful
(38 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

8.4 out of 10
Very good
(8 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

7.2 out of 10
Good
(5 reviews)
  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Grande Two Queens)

Deluxe Room, 2 Queen Beds (Grande Two Queens) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Grande Two Queens)

9.0 out of 10
Wonderful
(15 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (DeLille Presidential Suite) | Premium bedding, down comforters, in-room safe, laptop workspace

Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1020 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King) | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Room, 1 King Bed (Junior Suite King)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

8.0 out of 10
Very good
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

9.6 out of 10
Exceptional
(5 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

9.0 out of 10
Wonderful
(2 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite King with Large Balcony)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Loft Suite King with Large Balcony)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Queen

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Two Queen

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Two Queen with Balcony

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Two Queen with Balcony

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite King)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 King Bed (Loft Suite King)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Orleans

City center stay.A stay at this French Quarter hotel places you steps from Bourbon Street and within a 5-minute walk of Jackson Square. Café du Monde and French Market are also within half a mile (1 km).

What's nearby

  • Bourbon Street - 1 min walk - 0.0 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Canal Street - 11 min walk - 0.6 miles
  • Caesars New Orleans Casino - 15 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 4 min drive - 1.2 miles

Getting around

  • Dumaine St Station - 6 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Tropical Isle Original - ‬3 min walk
  • ‪Bourbon Pub - ‬2 min walk
  • ‪Tropical Isle - ‬1 min walk
  • ‪Bourbon Heat - ‬1 min walk
  • ‪Pat O'Brien's - ‬2 min walk

About this property

Bourbon Orleans Hotel

Historic hotel near Bourbon Street
Bourbon Orleans Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4514 square feet (419 square meters) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the historic Bourbon Orleans Hotel. Parking is available for a fee. A complete renovation of Bourbon Orleans Hotel was completed in September 2024.

This New Orleans hotel is smoke free.

  • 220 guestrooms or units
  • 6 levels
  • 4514 sq ft of conference space
  • 419 sq m of conference space
  • Built in 1815
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bourbon Orleans Hotel offers 220 accommodations with iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

American (Sign language), English

Similar properties

Exterior

Four Points By Sheraton French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,160 reviews
$110 nightly
The price is $129
Jul 8 - Jul 9
Total includes taxes and fees
Four Points By Sheraton French Quarter

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered valet parking on site (USD 56.35 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 58.38
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 116.20 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per day
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 15 for children
  • Uncovered valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 116.20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 58.38 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bourbon Hotel
Bourbon Hotel Orleans
Bourbon Orleans
Bourbon Orleans Hotel
Hotel Bourbon
Hotel Bourbon Orleans
Hotel Orleans
Orleans Bourbon
Orleans Bourbon Hotel
Wndham New Orleans
Bourbon Orleans Hotel Hotel
Bourbon Orleans Hotel New Orleans
Bourbon Orleans Hotel Hotel New Orleans

Frequently asked questions

How close is Bourbon Orleans Hotel to the airport?

Bourbon Orleans Hotel is 13.3 mi (21-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Bourbon Orleans Hotel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Bourbon Orleans Hotel on Jul 15, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bourbon Orleans Hotel have an airport shuttle?

Airport shuttle services are not available at Bourbon Orleans Hotel.

Does Bourbon Orleans Hotel offer free breakfast?

Free breakfast isn’t offered at Bourbon Orleans Hotel, but cooked-to-order breakfast is offered for a fee of between USD 15 and 25 for adults, USD 10 and 15 for children. It's available every day from 8:00 AM to noon.

Is there a casino at Bourbon Orleans Hotel?

No, there is no casino at this hotel, but Caesars New Orleans Casino (15-min walk) and Fair Grounds Race Course (5-min drive) are nearby.

What time is check-in at Bourbon Orleans Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in costs USD 58.38 (subject to availability).

Is there free parking at Bourbon Orleans Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 56.35 per day.

Does Bourbon Orleans Hotel have a pool?

Bourbon Orleans Hotel features an outdoor pool.

Does Bourbon Orleans Hotel have a restaurant?

Bourbon Orleans Hotel is home to Roux, which features brunch.

Does Bourbon Orleans Hotel have a spa?

There are no spa services available at this hotel.

How close is Bourbon Orleans Hotel to downtown New Orleans?

Bourbon Orleans Hotel is 0.7 mi away from New Orleans.

Bourbon Orleans Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2622 out of 3884 reviews
Rating 8 - Good. 737 out of 3884 reviews
Rating 6 - Okay. 278 out of 3884 reviews
Rating 4 - Poor. 131 out of 3884 reviews
Rating 2 - Terrible. 116 out of 3884 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

James, High Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location!
Stayed 3 nights in May 2025

8/10 Good

Lawrence Regis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it's old fashion charm, close to everything, staff was awesome. Breakfast was delicious but disappointed they didn't serve dinner. The room was too warm during the day, couldn't adjust the air.
Stayed 3 nights in May 2025

10/10 Excellent

Ambar, Kenilworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and available to help at any time. The hotel is very centrical to the city and makes it easy to get to all the attractions.

8/10 Good

Brian David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how conveniently it was located to great dining and shopping. Concierge (Roy) was extremely helpful and helped us find 2 great outside activities to do. Got us registered, tickets, directions etc, which was so convenient for us traveling. Loved the jazz bands, the unique furnishings in the bar and the bartenders. They ALL were so helpful, courteous, and provided great customer service. We felt very safe while in there at night especially with the attentive bouncers providing security and rules of hotel policies. My only criticism was the last 1/2 of our week stay, our room wouldn't be vacuumed, bed made, and complete bathroom amenities and coffee was never replaced. We had to find someone in the cleaning staff to get them. That was disappointing. Otherwise we would definitely stay there again.

8/10 Good

Brian David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel, staff very friendly, would consider staying in this property again
Stayed 6 nights in Apr 2025

8/10 Good

CHRISTINE, Green Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Convenient location. Rooms and gym facilities could be cleaner. Rooms are not great for buffering sounds in the hotel. You will hear all the conversations in the hall all night long. Bar is fun.

10/10 Excellent

HARRY, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

RICHARD, STAFFORD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Kiyoka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Stayed 5 nights in Mar 2025

4/10 Poor

judy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Alexander

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic and Cozy

Prime location and classic hotel. Very nice concierge service! Housekeeping was superb! They did a wonderful job keeping our room nice and making us feel like home! The only downside was no running water after 10pm the first night and not so friendly front desk staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

great spot for enjoying New Orlea
Stayed 3 nights in Mar 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Room comfort

Crap

We didn’t have hot water for 1/2 the day. A/C did not keep us cool. Beds are horrible. And they charge you $20 a day extra for convince fee(coffee and water in the room) even though you didn’t use it
Stayed 3 nights in Mar 2025

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Orleans stay with family

The hotel is a great classic hotel with beautiful lobby, wonderful service overall and clean comfortable rooms. It was fun to have a balcony view of St. Ann Street, but at the same time it was also very loud as even with the doors closed, there was lots of noise, especially the 5-6 a.m. Garbage pickup in the morning. Also they forgot to turn on the heat for the pool and the one night I had a hankering to go in the pool. It was freezing. They did turn it on afterwards but by that time the pool closed. The bourbon bar that is next door attached to the hotel actually had some great jazz band playing and good drinks. I highly recommend that. Even though it is located on Bourbon Street, it doesn't have the same rockish crowd as some of the other places. The location is give you for almost everything you want to do in the quarter and beyond. I would go again but I would ask for it inside room facing the pool rather than a balcony facing the street.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's rich history, prime location, and exceptional hospitality provided the perfect setting for our unforgettable getaway.
Stayed 3 nights in Mar 2025

6/10 Okay

William

Liked: Cleanliness
Didn't feel any rush to communicate at front desk when we arrived with room not being ready an hour past posted 4:00
Stayed 2 nights in Mar 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The true rating for this hotel is more like 4.5. Honestly, this is a beautiful hotel that has kept its historical roots and decor very well. Roux is a very nice restaurant for breakfast, and it was a cool thing to have poolside food and drink service! The pool and courtyard are beautiful and well-maintained. Beautiful palms and flower gardens. Our only complaint, and part of it is totally my fault for not researching it more fully, was the size of our room and the fact that it had nowhere to sit other than a tiny circular footstool in the corner of the room. The bed is very comfortable, but higher than usual so not a great sitting option.There was literally only room to walk around the bed, and you couldn't do that without hitting the wall on the right. It was called a King 'Petite Marie', and was expensive, but the least expensive of all the rooms. You are paying for the location, of course, because it is right in the French Quarter and on the corner of Bourbon and Orleans Ave., so I have no complaints that way. We also never heard street noise, which is amazing, truly! Would definitely return and select a bigger room next time! Overall, a great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect.
Stayed 4 nights in Mar 2025