InterContinental New Orleans by IHG

4.0 star property
4-star hotel near Canal Street

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Exterior
Meeting facility
Ballroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(77 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(42 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(101 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 8 min walk - 0.5 miles
  • Ernest N. Morial Convention Center - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Trenasse - ‬1 min walk
  • ‪Luke - ‬1 min walk
  • Starbucks
  • ‪Fourth Wall - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk

About this property

InterContinental New Orleans by IHG

4-star hotel near Canal Street
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 484 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 8330 sq ft of conference space
  • 774 sq m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Hindi, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

Frequently asked questions

How close is InterContinental New Orleans by IHG to the airport?

InterContinental New Orleans by IHG is 14.9 mi (24-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental New Orleans by IHG?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at InterContinental New Orleans by IHG on Aug 23, 2025 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental New Orleans by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental New Orleans by IHG.

Does InterContinental New Orleans by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental New Orleans by IHG, but full breakfast is offered for a fee of USD 35.09 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at InterContinental New Orleans by IHG?

No, there is no casino at this hotel, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at InterContinental New Orleans by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at InterContinental New Orleans by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 59.60 per night.

Does InterContinental New Orleans by IHG have a pool?

InterContinental New Orleans by IHG features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does InterContinental New Orleans by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does InterContinental New Orleans by IHG have a spa?

There are no spa services available at this hotel.

How close is InterContinental New Orleans by IHG to downtown New Orleans?

InterContinental New Orleans by IHG is 0.1 mi away from New Orleans.

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1061 out of 1575 reviews
Rating 8 - Good. 303 out of 1575 reviews
Rating 6 - Okay. 112 out of 1575 reviews
Rating 4 - Poor. 45 out of 1575 reviews
Rating 2 - Terrible. 54 out of 1575 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Clean, etc
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

Nola

Our stay was outstanding. Great hospitality is hard to find these days. Intercontinental treated us really well. We love New Orleans and look forward to coming back down the road. Thank You!
Stayed 3 nights in May 2025

8/10 Good

Daminique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was good. The staff was very friendly! Very convenient and walkable over to Canal Street and one block over from Bourbon, once on Canal. As other reviews said, the property is a little dated and could use upgrades. I found that our room was a little dark and gloomy. Definitely could stand to be a little brighter with better lighting. Along with upgrades, they may want to invest in noise-concealing balcony doors. You could hear everything going on outside, especially in the middle of the night.
Stayed 3 nights in May 2025

10/10 Excellent

Chrissy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rajesh, NJ

Stayed 2 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Stayed 2 nights in May 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean & homie
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Breath taking, it was super clean and close to everything. Short walk and you are on the strip. I will be back
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed two nights and the experience was exactly what I hoped for a perfect blend of comfort, culture, and New Orleans charm. The staff was very friendly and an accommodating throughout the stay from the front desk to housekeeping everyone made us feel welcome and well taken care of. This hotel offered a perfect home base for our quick trip to New Orleans. If you’re looking for a place with character, comfort and a great location near the French Quarter. I would definitely recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Nuria

Excellent experience
Stayed 2 nights in May 2025

8/10 Good

Yu

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The hairdryer bag is dirty. It looks like blood
Stayed 4 nights in May 2025

8/10 Good

Linda

Stayed 1 night in May 2025

10/10 Excellent

Rodney, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe, Customer Service and many amenities.
Stayed 3 nights in May 2025

8/10 Good

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but hotel has seen better days. Overrun with drunk partyers when we were there. Needs attention!!
Stayed 3 nights in Apr 2025

8/10 Good

Unita

Liked: Staff & service
My stay was nice, but the hallways had a smell to them. I could see that they were working on updating things the place.
Stayed 3 nights in May 2025

10/10 Excellent

Tina

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Post American Cruise line stay.

Clean,comfortable, staff very accommodating, excellent buffet breakfast at Pete's restaurant.
Stayed 1 night in May 2025

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness

Clearly a property in decline

We reserved a handicapped room for my 82 year old sister. Not only was there not a handicapped accessible shower but I was rudely told by both managers at checking that they did not have a shower chair and WOULD NOT supply one. Management took no action to resolve the issues and instead just shut down my attempts at resolution and dismissed me as an inconvenience to their self important day. In the end we bought a shower chair and donated it to the room since the Intercontinental has turned into such a NEEDY Brand. I absolutely would not recommend this hotel and I would add, STAY AWAY
Stayed 4 nights in May 2025

10/10 Excellent

Todd, Baton Rouge

Stayed 2 nights in May 2025

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 nights Very clean and comfortable
Stayed 2 nights in May 2025