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Haunted Hotel New Orleans

2-star property
623 Ursulines Ave, New Orleans, LA 1-855-201-7819
4.3 out of 5
Very good!
See all 11 travelocity Reviews

"This is not a 5 star property and knew it when we booked. Wanted something different and that's what we found. Remember...no front desk, so you have ... " More

By a verified traveler on Mon 18 Apr 2022

Points Of Interest

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Hotel Description

Hotel near Bourbon Street in New Orleans

French Quarter stay

At this French Quarter hotel, you'll be well placed to visit Bourbon Street and Jackson Square, both within a 5-minute walk. Canal Street and Ernest N. Morial Convention Center are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas and a garden are available at this hotel.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$198* Per night/room Apr 3 - Apr 4

Basic Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Haunted Hotel New Orleans ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Haunted Hotel New Orleans

Everyone (4) Couples (5) Family (2)
3 out of 5
This is not a 5 star property and knew it when we booked. Wanted something different and that's what we found. Remember...no front desk, so you have to call when you are on your way, but that was pretty easy. We Ubered, because there was no parking. Likes: convenient, nice staff, small, accomodating, unique room, nice courtyard, quiet. Dislikes: ally way entrance hard to find upon arrival, not enough towels, AC over bed leaked and puddled on floor causing some personal items to get wet, no ghost encounters (LOL).

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 24, 2022 by Manager

Thank you for the feedback! We appreciate you!

5 out of 5

Posted by on Nov 15, 2021

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5 out of 5
I visit New Orleans often and this hotel was the most unique experience ever. The staff will make you feel like family. The lack of parking is the only down side in my opinion. The price of the hotel and it’s location will definitely make up for the lack of parking. I will definitely return to this hotel for future stays.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 2, 2021 by Manager

Thanks for the positive review!

5 out of 5
The staff was great and the location was excellent

Posted by on Feb 25, 2020

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Comment from Hotel Management

Mar 3, 2020 by Manager

Thanks for the 5 Stars! We're glad you had a positive stay!

2 out of 5
We experienced ZERO paranormal experiences. Even with that there are major issues with this hotel. It is extremely run down. The rooms are small with very little amenities. Our only window opened up to a brick wall a foot away. Every morning around 6 am, pigeons would perch outside the window and make a racket. They do not clean your room during your stay. Which means you have to ask for clean towels every day but no one will come in to collect the dirty ones until you check out. The only good thing about this hotel is the location and the nice courtyard. For the price, you’re better off looking somewhere else. We were extremely disappointed. Luckily for us, this was the only part of our trip that we did not enjoy.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by The Axeman

Hi Anonymous, We apologize for your less than stellar experience. We have learned that ghosts don't like anonymous people, so perhaps that's why you didn't experience any paranormal experience. As you can see from our overall exceptional ratings, we have many guests who do! It's also possible that the loud pigeons you reference kept the ghosts away. Ghosts get scared off too! Anyways, we're glad you enjoyed the rest of your visit to New Orleans and hope you'll consider staying with us again. Have a wonderful day!

3 out of 5
Room was not ready upon check in, toilet was stopped up from start, trash in cans.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Manager

Hello, We apologize for the less than stellar experience. We assure you this has been rectified. Thank you kindly.

5 out of 5
Good Property in a great location. Fun haunted aspect. Looks like they have upgraded. Had a few minor issues, but I would highly recommend, especially for the French Quarter.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 14, 2019 by Manager

Hey! Thanks for the 5 Stars! Hope you can stay with us again soon!

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 7, 2019 by Manager

Thanks for the 5 Stars! Hope to see you again soon!

5 out of 5
I really enjoyed the friendly atmosphere there. The staff are amazing people. Will definitely book there again

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 13, 2019 by Manager

Hi! Thanks for the 5 Stars and the compliment! We can't wait to have you stay with us again soon!

4 out of 5
The staff was very nice. The hotel is very old and they fixing it up. I would stay there again it is in a great location.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 23, 2019 by Manager

Thank you! Many improvements are coming! Hope to see you again soon!

About the Haunted Hotel New Orleans

Location 623 Ursulines Ave, New Orleans, LA 70116

Property Features

Haunted Hotel New Orleans offers its guests a garden. WiFi is free in public spaces. This New Orleans hotel is smoke free.

  • 17 guestrooms or units
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: New Orleans Union Passenger Terminal (3.1 km / 1.9 mi)
  • Metro station: Dumaine St Station (0.4 km / 0.3 mi)

Room Amenities

Haunted Hotel New Orleans offers 17 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Property does not follow sanitization practices of any association
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Haunted New Orleans
  • Haunted Orleans Orleans
  • Haunted Hotel New Orleans Hotel
  • Haunted Hotel New Orleans New Orleans
  • Haunted Hotel New Orleans Hotel New Orleans
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.