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 New Orleans •1 Room
 New Orleans • 1 Room
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Astor Crowne Plaza New Orleans French Quarter

4.5-star property
739 Canal Street, New Orleans, LA 1-855-201-7819
4.1 out of 5
Very good!
See all 37 travelocity Reviews

"Had a great time. Bourbon street ĺittle problematical at times just have to be on your toes " More

By a verified traveler on Tue 07 Mar 2023

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Hotel Description

4.5-star luxury hotel near Canal Street

French Quarter stay

A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Apr 9 - Apr 10

Standard Room, 1 King Bed, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel ratings based on 37 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel

Everyone (15) Couples (5) Family (12)
4 out of 5
Had a great time. Bourbon street ĺittle problematical at times just have to be on your toes

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by Michael

Thank you for your kind review. We look forward to seeing you in the future.

5 out of 5

Posted by on Jan 15, 2023

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5 out of 5

Posted by on Jan 10, 2023

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4 out of 5
they dont give receipt for your stay

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 28, 2022 by Hotel Management

Thank you for your review, Carol. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

5 out of 5
I did extensive research for our trip to New Orleans. I wanted to be on or close to Bourbon Street and close to everything. This hotel was perfect. It’s located around the corner of Bourbon Street so it’s close, but not as noisy. There’s a CVS across the street for any supplies you need- or in our case, bottles of water & bananas & snacks. I reserved a mini suite and it was nice. It’s that size of a small 1-bedroom apartment. We had a good room. What to me was the BEST part was this: we flew in at 6 AM from Vegas. We got to the hotel and were planning on checking our bags and leave to find stuff to do until check in… but they had our suite available and we were able to check in at 6:30 AM Alleluia !! At that point, I looooved the hotel for letting us check in so early. We were able to take a nap and then start our day with- beignets and coffee It’s a good hotel, great location

Posted by , from LAS VEGAS on Nov 15, 2022

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Comment from Hotel Management

Nov 16, 2022 by Orleans77

We are happy to hear that your experience at our hotel was a pleasant stay. We do look forward to your next visit thank you.

5 out of 5

Posted by , from MARIETTA on Oct 10, 2022

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5 out of 5
I will stay again

Posted by on Oct 8, 2022

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Comment from Hotel Management

Oct 9, 2022 by Michael

Thank you so much for your kind review. We are so glad you enjoyed your time with us. We are looking forward to seeing you again in the future.

1 out of 5

Posted by on Aug 21, 2022

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4 out of 5
I loved the room. I didn't bring it to the managements attention since i was staying one day but the toilet was leaking cause the bathroom floor to be wet. Other than that it was fine

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 14, 2022 by Michael

Thank you for your feed back. We hope you think of us the next time your in New Orleans.

5 out of 5
Great hotel.

Posted by on Aug 12, 2022

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Comment from Hotel Management

Aug 13, 2022 by Michael

Thank you for your feed back we hope to see you again.

About the Astor Crowne Plaza New Orleans French Quarter

Location 739 Canal Street, New Orleans, LA 70130

Property Features

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 32001 square feet (2973 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel. For a fee, parking is available. This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • 32001 sq ft of conference space
  • 2973 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: New Orleans Union Passenger Terminal (1.9 km / 1.2 mi)
  • Metro station: Canal at Bourbon Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Astor Crowne Plaza New Orleans French Quarter, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit coolers in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for lunch and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 9.00 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans an IHG Hotel
  • Astor Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans French Quarter an IHG Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.