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The Pontchartrain Hotel

4.0 star property
4-star hotel near Magazine Street, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Pontchartrain Hotel

2 restaurants; breakfast, lunch, dinner, and brunch served
2 bars/lounges, rooftop bar
Lobby
2 bars/lounges, rooftop bar
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
2031 St. Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪16 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

9.2 out of 10
Wonderful
(14 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

8.0 out of 10
Very good
(5 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

  • 424 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

7.4 out of 10
Good
(3 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

9.0 out of 10
Wonderful
(2 reviews)
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 981 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

New Orleans

Central New Orleans getaway .With a stay at this Lower Garden District hotel, you'll be within half a mile (1 km) of Magazine Street and 2 miles (3 km) of National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • Magazine Street - 8 min walk - 0.5 miles
  • National World War II Museum - 16 min walk - 0.9 miles
  • Ernest N. Morial Convention Center - 2 min drive - 0.9 miles
  • Caesars Superdome - 2 min drive - 1.2 miles
  • Port of New Orleans - 3 min drive - 1.1 miles

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Houston's Restaurant - ‬3 min walk
  • ‪Hot Tin - ‬1 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk
  • ‪HiVolt Coffee - ‬9 min walk
  • ‪Lula Restaurant Distillery - ‬7 min walk

About this property

The Pontchartrain Hotel

4-star hotel near Magazine Street, connected to a rail/subway station
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The Pontchartrain Hotel also features dry cleaning/laundry services, complimentary use of a nearby fitness facility, and a porter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1927
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
The Pontchartrain Hotel offers 106 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

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St. Charles Inn
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,004 reviews
$109 nightly
The price is $129
Jun 28 - Jun 29
Total with taxes and fees
St. Charles Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

How close is The Pontchartrain Hotel to the airport?

The Pontchartrain Hotel is 13.4 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Pontchartrain Hotel?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Jun 28, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pontchartrain Hotel have an airport shuttle?

Airport shuttle services are not available at The Pontchartrain Hotel.

Does The Pontchartrain Hotel offer free breakfast?

Free breakfast isn’t provided at The Pontchartrain Hotel, but cooked-to-order breakfast is offered for a fee of between USD 15 and 20 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Pontchartrain Hotel?

No, there is no casino at this hotel, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are nearby.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Pontchartrain Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 55.69 per day.

Does The Pontchartrain Hotel have a pool?

The Pontchartrain Hotel does not have a pool.

Does The Pontchartrain Hotel have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, brunch, and light fare.

Does The Pontchartrain Hotel have a spa?

There are no spa services available at this hotel.

How close is The Pontchartrain Hotel to downtown New Orleans?

The Pontchartrain Hotel is 1.2 mi away from New Orleans.

The Pontchartrain Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raphael

Great historic hotel!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and on site dining and entertainment. Best roof top bar in New Orleans!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Challis

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed this place! Staff did a great job, room was clean, bar & restaurant staff were amazing!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great. Near Garden District and Magazine shops. On streetcar line so easy access to French Quarter, and WW2 museum, etc.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Clean rooms, nice staff, great bars in the hotel.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious! The staff was extremely courteous and helpful. Excellent neighborhood with shopping and restaurants. The tin roof and bayou bars were top notch
Tin Roof bar
Tin Roof
Tin toof
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
The staff was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the hotel while visiting Tulane University. The easy access to the trolly provided great transportation without using Ubers. Super friendly staff and gorgeous well appointed rooms. We also loved the cafe and bar on the first floor and the rooftop bar and view was the cherry on top!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Adorable and clean room and amazing design all around. Hot Tin is fantastic as well
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities
Staff was great. Good food selections in lounge
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Lots of character in this place. Staff was VERY courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Charming room and great location in Garden District.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit dated but overall very lovely. The bar has great food. Staff went over and above to accommodate us! Also great location for Mardi Gras parades. Def recommend
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
I was worried about the low reviews for the Ponchartrain. Nothing to worry about! I had a great stay. No funky smells, no rude employees, and the AC worked. I loved the character and history of the hotel as well as the neighborhood.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and wonderful friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the hotel very much. It is in a great location, very easy to get around on the street car line. The room was spacious, and the staff was very helpful and super nice. The jazz bar was great, and the coffee spot was delicious.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Primrose

Liked: Cleanliness, staff & service, amenities
Great situation, smaller room than expected, excellent food & fantastic rooftop bar
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean. The staff were not only helpful but incredibly nice and very personable! The views you can experience from the rooftop bar (Hot Tin) were incredible, the live music in the downstairs bar (Bayou Bar) was wonderful and the coffee and breakfast from the Silver Whistle Cafe was phenomenal!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed during Mardi Gras. The parade is just across the street. You can ask uber dropped you at the back street residence to avoid traffic. Old but nice & with hotel character.
Stayed 3 nights in Feb 2026

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