Central New Orleans getaway
With a stay at this Lower Garden District hotel, you'll be within half a mile (1 km) of Magazine Street and 2 miles (3 km) of National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 miles (3 km).
Dining options, 2 bars/lounges
This smoke-free hotel features 3 restaurants and 2 bars/lounges. Traveling on business? Take advantage of the 2 conference rooms, business center, and valet parking. WiFi in public areas is free.
Jan 12, 2023 by Josh Robichaux
Dear Susie,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback and invite you to visit again.Best regards,Joshua RobichauxGeneral Manager
Apr 6, 2022 by Josh Robichaux
Dear Jill Margaret, Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback and invite you to visit us again. Best regards, Joshua Robichaux General Manager
Jan 13, 2022 by Josh Robichaux
Dear Valued Guest, Thank you for your feedback. We invite you to visit us again. Best regards, Joshua Robichaux General Manager
Jul 6, 2021 by Hotel Manager
Thank you for your positive feedback. We look forward to seeing you in the future.
Feb 14, 2021 by Pontchartrain Team
Thank you for staying with us. We appreciate your feedback!
Mar 3, 2020 by Hotel Management
Thanks for the great feedback! We hope to see you again!
Jan 6, 2020 by Hotel Manangement
Thanks for your feedback!
May 27, 2019 by General Manager
Thanks for staying with us. We appreciate your feedback!
There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Pontchartrain Hotel. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Valet parking (surcharge)
The Pontchartrain Hotel offers 106 accommodations with safes and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1:00 PM.
Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Hot Tin - Onsite rooftop bar. Open select days.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.