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Central New Orleans getaway
With a stay at this Lower Garden District hotel, you'll be within half a mile (1 km) of Magazine Street and 2 miles (3 km) of National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 miles (3 km).
Renovated in 2016
This smoke-free hotel's 4 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. A coffee shop, a computer station, and dry cleaning are also on offer.
Along with free WiFi, the 106 guestrooms offer minibars and TVs. Other amenities include room service, free local calls, and hair dryers.
The Pontchartrain Hotel ratings based on 10 Verified Reviews
Guest reviews for The Pontchartrain Hotel
May 27, 2019 by General Manager
Thanks for staying with us. We appreciate your feedback!
good first impression
Apr 27, 2017 by General Manager
Thank you for the great review! I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager
10th Anniversary Staycation
Jan 10, 2017 by General Manager
Thank you for the great feedback! I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager
Nov 19, 2016 by General Manager
Thank you for the great feedback! The staff has worked extremely hard to bring back the historic Pontchartrain Hotel. I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager
Great stay, great staff.
Sep 2, 2016 by General Manager
Thank you for the great review! The staff has worked extremely hard to bring back the historic Pontchartrain hotel. I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager
About the The Pontchartrain HotelLocation 2031 St. Charles Avenue, New Orleans, LA 70130
There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. The business-friendly The Pontchartrain Hotel also features a fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of The Pontchartrain Hotel was completed in June 2016. This 4-star New Orleans hotel is smoke free.
- 1 building
- 106 guestrooms or units
- 11 levels
- 4 dining venues
- 2 bars or lounges
- Built in 1927
- Coffee shop
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-out
- Storage area for luggage
- Computer for guest use
- Newspapers for purchase
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
- Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.2 km / 15.7 mi)
- Train station: New Orleans Union Passenger Terminal (2.2 km / 1.4 mi)
- Parking: Valet parking available for a surcharge
The Pontchartrain Hotel offers 106 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.
- In-room dining (limited hours)
- Housekeeping (daily)
- Nightly turndown service
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Climate control (air conditioning)
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Silver Whistle - This Cafe specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Hot Tin Rooftop Bar - Onsite rooftop bar. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 21
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Pets: USD 75 per pet, per stay
- Maximum 2 per room (weight limit: 50 lbs)
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: USD 25.00 per person (approximately)
- Valet parking fee: USD 35.00 per day (in/out privileges)
- Pet fee: USD 75 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.