4.3 out of 5

"Room was very nice and clean but the temperature was not comfortable in the September heat " More

By a verified traveler on Sun 24 Sep 2017

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Hotel Description

A romantic stay in the heart of New Orleans awaits you at Courtyard by Marriott New Orleans French Quarter/Iberville. Within a 20-minute stroll, you'll find popular places like Mercedes-Benz Superdome and Jackson Square. Highlights at this hotel include in-room free WiFi, free Internet, and Smart TVs.

Cable TV, coffee/tea makers, and free newspapers are featured in all 230 soundproofed rooms. Refrigerators, video-game consoles, and Netflix are also available.

The café, Vieux Carre Cafe, serves American cuisine and is open for breakfast and dinner. 10500 square feet (975 square meters) of event facilities include 10 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily. There's also the convenience of valet parking.

Within a 20-minute walk of this 3.5-star French Quarter hotel, attractions include French Market and National World War II Museum.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$100 per night

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott New Orleans French Quarter/Iberville ratings based on 143 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Nice and hot,hot,hot

Room was very nice and clean but the temperature was not comfortable in the September heat

Posted by , from Maryland on Sep 24, 2017

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4 out of 5

very nice hotel

the room we got was a suite. it was the best deal for the price and the amount of space compared to the other hotels on or near bourbon street. the hotel and room itself was very nice and very comfortable. the only thing i would say badly would be the drop off area to check in. the area literally stinks, the valet parking was a headache. we ended up parking in a public lot on the corner that was really close to the hotel.

Posted by , from pasadena, tx on Jul 30, 2017

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1 out of 5

Chasing out your guest

Pros: Clean
Cons: If you want people coming back you might start by getting rid of the lady that pounds on your door with no identification and think about calling
Location: Good location
We stayed three nights and the morning of checking out a lady came pounding on are hotel room door. The lady was not house keeping and demanded that we open the door. We were not going to open the door for some random person when the night before having someone trying to rob us on Bourbon Street. She continued to yell and threatened to call security. Check out was 11:00 a.m. and it was 11:45 at this time. The front desk then called are room and asked if we were leaving. We were out the door shortly after and pasted the security guard in the hallway. We let the front desk know about the extremely rude and unprofessional women at our door. We never got a call back and reported it to Marriott and the hotel never followed up. After several days of phone calls to Marriott and getting hung up on nothing was resolved. Never again will I stay at a Marriott! Were was the hospitality and customer service?

Posted by , from Chicago on Jul 24, 2017

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4 out of 5

Friendly, accommodating staff, room was well kept.

Pros: loaction
Location: What can you say, heart of French Quarter
We had a great time. Hotel was very accommodating and staff was friendly and helpful.

Posted by , from CT on May 31, 2017

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3 out of 5

Good location, only a block off Bourbon.

Pros: Courteous staff, good location.
Cons: Disorganized and poor communication.
Location: Right in the heart of the French Quarter..
Its a nice hotel and the staff were very nice. Unfortunately we had a bad experience with the room. The bed and pillows were uncomfortable. Our room wasn't cleaned one day and it took two phone calls and a visit to the front desk before we could get some towels. When we tried to arrange for transportation to the airport, we were told they would take care of it and we would receive a confirmation call which we never did. I probably would stay somewhere else next time.

Posted by on Apr 22, 2017

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5 out of 5

Flawless !

Pros: Personalities of the staff. Cleanliness of the room. Location. Station to print boarding passes. Food available.
Cons: Wow - I wouldn't change a thing. I had no complaints !
Location: BEST location - the Quarter is easily walkable & the River, but also have quick access to "the other side of the City". Safer than many areas,
No hotel could have done more to make our stay an exceptional one. The whole experience was flawless - I have had many hotel stays for comparison. We needed to stash our luggage for a while - they accommodated us by being ready for early check in :). Housekeeping was right there with quick service for every request we made. The front desk staff was very friendly and offered service and assistance whether we asked or not. Easy and convenient set-up to check-in with the airline and print our return flight boarding passes, convenient fitness center, every amenity that was promised was right there and well done! Maps were provided, questions were answered, service was prompt, helpful hints given ... we lacked for nothing! The location was superior !! (Especially if you wanted both the Quarter and the other parts of the city as well). Our room was exceptionally nice, clean, and well arranged.

Posted by , from Texas on Apr 3, 2017

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5 out of 5

KING HEAVEN

Pros: Great location!
Location: Redfish Grill was delicious!
This was the perfect room for 2 couples with 2 king sized beds that had a door to separate! Just 1 block from the Bourbon Street so was not quite as loud! Walked to the Super Dome to the Sugar Bowl too!

Posted by on Jan 4, 2017

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5 out of 5

Great hotel next to Bourbon st

Staff at hotel were very helpful, hotel was recently updated and tastefully done also only 1 block from Bourbon St.

Posted by , from White Lake, Mi on Jun 19, 2016

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4 out of 5

Great location!

Great location! Walkable to the great restaurants and shops! Staff was great and greeted us every time! I

Posted by on May 28, 2016

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3 out of 5

Close to Beale Street

Sink was leaking, soaps were squirrel sized. Friday's wait staff seemed confused and disinterested

Posted by on May 24, 2016

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About the Courtyard by Marriott New Orleans French Quarter/Iberville

Location 910 Iberville St, New Orleans, LA 70112

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10500 square feet (975 square meters) and includes a conference center. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Courtyard by Marriott New Orleans French Quarter/Iberville. Parking is available for a fee. You'll have access to the indoor pool and health club at a partner property. This 3.5-star New Orleans hotel is smoke free.

  • 230 guestrooms or units
  • 10 levels
  • 10 conference rooms
  • 10500 sq ft of conference space
  • 975 sq m of conference space
  • Built in 2001
  • Dining venue
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.4 km / 15.2 mi)
  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott New Orleans French Quarter/Iberville offers 230 air-conditioned accommodations with video-game consoles and complimentary newspapers. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Vieux Carre Cafe - This café specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Guests have access to facilities in the attached Ritz-Carlton Hotel, which is accessible via interior corridors. These facilities include a sauna, steam room, spa tub, and fitness center (fee charged). The Spa at the Ritz-Carlton features a 20,000-square-foot spa offering a variety of aesthetic and relaxation treatments, body treatments, boby wraps, body scrubs, aromatherapy, hydrotherapy and facial treatments. Beauty treatments also include massages. Rooms for couple treatments are available as well. Massages and spa treatments require reservations in advance. Guests under 18 are not allowed in the spa.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The check-in desk is located on the second floor lobby and accessible via elevator.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Valet parking fee: USD 38.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Downtown/Iberville
  • Courtyard Downtown/Iberville Hotel
  • Courtyard Downtown/Iberville Hotel New Orleans
  • Courtyard New Orleans French Quarter/Iberville Hotel
  • Iberville Hotel New Orleans
  • Iberville New Orleans
  • Iberville Suites New Orleans
  • Courtyard New Orleans Downtown/Iberville Hotel
  • Courtyard Quarter/Iberville Hotel
  • Courtyard Quarter/Iberville
  • Courtyard Marriott New Orleans French Quarter/Iberville Hotel
  • Courtyard Marriott Quarter/Iberville Hotel
  • Courtyard Marriott New Orleans French Quarter/Iberville
  • Courtyard Marriott Quarter/Iberville

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.