Heart of New Orleans
Within a 10-minute walk of this Lower Garden District hotel, you'll find Ernest N. Morial Convention Center and Julia Street Cruise Terminal. National World War II Museum and Louisiana Children's Museum are also within half a mile (1 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and a 24-hour front desk and a rooftop terrace are also provided.
Free Internet, comfy beds
The 286 guestrooms feature comforts like Select Comfort beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and LCD TVs.
Feb 4, 2020 by Customer Service
We appreciate you taking the time to share your feedback. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We apologize for the issues regarding your check-in. We hope you give us another chance to share a more positive experience with you soon.
Feb 3, 2020 by Customer Service
Thanks for the fantastic review! We're happy you enjoyed your time with us so much at Hilton Garden Inn New Orleans Convention Center! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We'll make sure to team know you were impressed with the level of service you received. We have a great group of people working with us!
Jan 27, 2020 by Customer Service
Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn New Orleans Convention Center. Thank you and have a lovely day!
Dec 28, 2019 by Customer Service
Thanks for the great review! It's wonderful you enjoyed your stay at Hilton Garden Inn New Orleans Convention Center so much! We strive for excellence so we're thrilled you appreciated not only our breakfast and friendly staff, but also our great location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!
Nov 16, 2019 by Front Office
Hello, We are so sorry for the inconvenience of the alarm going off. Our Guests safety is very important to us so even if it is a false alarm we do inform the guest.
Oct 8, 2019 by Michelle
Hello, Thank you for your recent stay and we hope to have you stay with us again the future!
Sep 13, 2019 by Michelle
Hi, We are so glad to hear our team left a lasting impression during your stay, we think they are great too! They will be glad to hear they were able to give you a brighthearted stay!
Aug 29, 2019 by Michelle
Thank you for taking the time to review the hotel we hope to see you again in the future!
Aug 12, 2019 by Rooms Controller
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Jul 25, 2019 by Rooms Controller
Thanks for staying with us. We appreciate your feedback!
This property is closed from July 1 2020 to July 24 2020 (dates subject to change).
Hilton Garden Inn New Orleans Convention Center offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5005 square feet (465 square meters). A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New Orleans Convention Center. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star New Orleans hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Hilton Garden Inn New Orleans Convention Center offers 286 accommodations with laptop-compatible safes and safes. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.