Heart of New Orleans
Within a 10-minute walk of this Arts/Warehouse District hotel, you'll find Ernest N. Morial Convention Center and Julia Street Cruise Terminal. National World War II Museum and Louisiana Children's Museum are also within half a mile (1 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a gym on site, and a 24-hour front desk and a rooftop terrace are also provided.
Jul 15, 2022 by LaShanda
Hello, Thanks for you recent stay. We really appreciate you taking the time to complete our guest service survey and give us a high score. We hope to make your next visit as memorable as this one. Have a great day!
Apr 25, 2022 by Customer Service
Thanks for the 4/5 rating, Lizzie! We're thrilled you enjoyed your time at Hilton Garden Inn New Orleans Convention Center so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
Apr 18, 2022 by Customer Service
Thank you for the 4/5 rating, Hoai! We are excited to see that you had an enjoyable experience at Hilton Garden Inn New Orleans Convention Center. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
Apr 7, 2022 by Customer Service
We appreciate the feedback, Autumn. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Jan 18, 2022 by Customer Service
Hello, Mikeal. Your reservation was due to check out that day and due to the door being locked nearly three hours after our checkout time, we called the room several times with no answer. We were worried for your physical well-being. We properly knocked with a witness and entered the room when there was also no response to our knocking and verbal announcement. Thankfully we found that you were ok. You then asked to stay another night and you were charged for another night. Thank you, Management
Jan 8, 2022 by Customer Service
Thank you for sharing your review, Lena. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our convenient location and spacious room. We truly value your feedback regarding our amenities. We'll take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time you're in town.
Jul 6, 2021 by Customer Service
Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn New Orleans Convention Center. Have a fantastic day!
Hilton Garden Inn New Orleans Convention Center offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New Orleans Convention Center. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star New Orleans hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Hilton Garden Inn New Orleans Convention Center offers 286 accommodations with laptop-compatible safes and safes. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.