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 New Orleans •1 Room
 New Orleans • 1 Room
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Sheraton New Orleans Hotel

4-star property
500 Canal St, New Orleans, LA 1-855-201-7819

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4.3 out of 5
Very good!
See all 195 Travelocity Reviews

"It was a very relaxing, comfortable & enjoyable stay for my husband and I! NO complaints here! It was WONDERFUL!! " More

By a verified traveler on Thu 26 Jul 2018

Points Of Interest

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Hotel Description

4-star golf hotel near Canal Street

City center stay

A stay at this Central Business District hotel places you steps from Audubon Insectarium and a 5-minute walk from Canal Street. Bourbon Street and Audubon Aquarium of the Americas are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 37 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1110 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include wired Internet, room service, and coffee/tea makers.

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$169* Per night/room Nov 12 - Nov 13

Club Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton New Orleans Hotel ratings based on 195 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton New Orleans Hotel

Everyone (31) Couples (5) Family (4)
4 out of 5
I had a nice view of the city. Central location. Lots of places to eat nearby.

Posted by , from New York on Oct 20, 2019

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5 out of 5

Posted by on Sep 14, 2019

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5 out of 5
It was an excellent stay soft bed & quite... The bar wasn’t expensive at all Valet was timely & affordable

Posted by , from Miami Florida on Sep 11, 2019

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3 out of 5
I liked the location of the hotel. It was just the right amount of distance from Bourbon Street. The large window in the room was nice. (FYI- I was in an even number room and the view was of the river. If you want the view of Canal street you might want an odd ended room number.) The elevator system was also convenient. I didn’t like the fact that the room appeared dusty and that some of the furniture was worn ( particularly the countertop in the bathroom). A microwave and small fridge would also be a nice addition to each room. I did not have any drinks or meals at the hotel so I am unable to comment.

Posted by on Aug 6, 2019

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5 out of 5

Posted by on Jun 22, 2019

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4 out of 5
location, location, big comfortable bed, great view

Posted by on Jun 18, 2019

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3 out of 5
The location was within walking distance to everything. The downside it cost $50 a day to park and we were told that was the parking charge for our stay. Will never stay there again!!

Posted by on May 22, 2019

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4 out of 5

Posted by on May 21, 2019

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5 out of 5

Posted by on May 18, 2019

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4 out of 5
Staff not very helpful and restaurant menu disappointing

Posted by on May 12, 2019

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About the Sheraton New Orleans Hotel

Location 500 Canal St, New Orleans, LA 70130

Property Features

Sheraton New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 105041 square feet (9759 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 1110 guestrooms or units
  • 49 levels
  • 105041 sq ft of conference space
  • 9759 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.6 km / 15.3 mi)
  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Roux Bistro - This bistro specializes in Cajun/Creole cuisine and serves breakfast and lunch.

Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Orleans Sheraton
  • Hotel Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans
  • Sheraton Orleans Hotel Orleans
  • Sheraton New Orleans Hotel Hotel
  • Sheraton New Orleans Hotel New Orleans
  • Sheraton New Orleans Hotel Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.