City center retreat
A stay at this New Orleans Central Business District hotel places you steps from Audubon Insectarium and within a 5-minute walk of Canal Street. Decatur Street and Royal Street are also within half a mile (1 km).
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 60 conference rooms, business center, and valet parking. WiFi in public areas is free.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 1110 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include wired Internet, room service, and coffee/tea makers.
Sep 2, 2021 by General Manager
Dear Luke, thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we hope will accept our sincere apologies. We would welcome another opportunity to regain your trust the next time you are in the area. Jim Cook, General Manager
Jul 6, 2021 by GM
Dear Valued Guest, Thank you for being our guest and for your wonderful review! We are pleased to know we met most of your expectations. We appreciate your valuable feedback and hope you choose to stay with us whenever your travels bring you back to this amazing city. Jim Cook General Manager
Jul 4, 2021 by Manager
Hello Valued Guest, It is a pleasure to read your fantastic review about your experience at Sheraton New Orleans Hotel. Many of our guests appreciate just how close we are to so many restaurants and local attractions, so we are glad to read how much you enjoyed this convenience. Thank you for choosing our hotel, and we hope to have you back again very soon. Jim Cook General Manager
Jun 30, 2021 by Manager
Dear Valued Guest, Thank you for your comments regarding your stay with us. Although we are glad that you found our location to be perfect for your plans in New Orleans, it was certainly disappointing to read that we did not fully meet your expectations. We have communicated your concerns to our management team, and we will certainly improve where we can based on your comments. Thank you once more, and we hope you will give us an opportunity to make it up to you on your next visit. Jim Cook General Manager
May 31, 2021 by Manager
Dear Valued Guest, Thank you for the wonderful review of Sheraton New Orleans Hotel. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Jim Cook General Manager
Apr 13, 2020 by Hotel Management
Dear Guest, thank you for your recent stay with us. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services. We have shared your concerns with our Front Office Manager and staff, so this issue does not occur again. Please consider giving us another chance to serve you better. Sincerely, Hotel Management
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 105996 square feet (9847 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Roux Bistro - This bistro specializes in Cajun/Creole cuisine and serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.