City center retreat
At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Harrah's New Orleans Casino and Jackson Square are also within half a mile (1 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 60 conference rooms, business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.
Apr 7, 2022 by General Manager
Dear Michael, thank you for the comments about the location. However, we are sorry your stay was interrupted by Shower issues with your room. We appreciate your patience and regret the disappointment of not resolving this to your satisfaction. We have taken this up with our maintenance team, and we appreciate you letting us know. It was a pleasure having you, and we do hope you will revisit soon for a more flawless experience. Jim Cook General Manager
Mar 3, 2022 by General Manager
Dear Troy, thank you for rating your stay at Sheraton New Orleans Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your recommendation and look forward to seeing you again soon. Jim Cook, General Manager
Dec 4, 2021 by General Manager
Dear Sharon, thank you for making Sheraton New Orleans Hotel a part of your travel plans. We are glad that you enjoyed your stay and were impressed with our elevators. We hope to be your hotel of choice if another visit to our area is in your plans. Jim Cook General Manager
Nov 28, 2021 by General Manager
Dear Gary, thank you for your excellent rating! We are pleased you chose Sheraton New Orleans Hotel for your time in our city and even more glad that we exceeded your expectations. Thank you again for your feedback, and we look forward to having you as our guest again soon! Jim Cook, General Manager
Nov 10, 2021 by General Manager
Dear Harley, thank you for taking the time to tell us about your visit. We are happy your overall stay was good, but we want it to be perfect. We will look into the parking and elevator concerns you raised as we are continually striving to ensure a flawless visit for every guest. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Jim Cook General Manager
Sep 2, 2021 by General Manager
Dear Luke, thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we hope will accept our sincere apologies. We would welcome another opportunity to regain your trust the next time you are in the area. Jim Cook, General Manager
Jul 6, 2021 by GM
Dear Valued Guest, Thank you for being our guest and for your wonderful review! We are pleased to know we met most of your expectations. We appreciate your valuable feedback and hope you choose to stay with us whenever your travels bring you back to this amazing city. Jim Cook General Manager
Sheraton New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 105996 square feet (9847 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Roux Bistro - This bistro serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.