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"Let me start by saying I absolutely loved staying in this hotel. It’s within walking distance to all the excitement the bistro breakfast was delicious ... " More

By a verified traveler on Tue 31 Jul 2018

Hotel Description

3-star hotel near National World War II Museum

Heart of New Orleans

A stay at this Central Business District hotel places you steps from Julia Street Cruise Terminal and within a 10-minute walk of National World War II Museum. Ernest N. Morial Convention Center and Canal Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 202 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free weekday newspapers, hair dryers, and phones.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98 per night

Suite, 1 Bedroom (2 Double, Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom (Hospitality)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (1 King, Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott New Orleans Downtown/Convention Center ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott New Orleans Downtown/Convention Center

Everyone (12) Students (1)
3 out of 5
It was the quietest stay that I ever had in NOLA. My room faced the courtyard pool and even at it's busiest times I heard little to no noise. Great option for convention center guests since it's right down the street. Customer service needs improvement. Unfriendly staff especially at check in. Also not very close to the Quarter. Expect to do a lot of walking.

Posted by , from Philadelphia on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Assistant General Manager

Dear Hiphillyfay, thank you for choosing us for your visit to New Orleans. We are glad to know you had an overall pleasant stay and that you liked your comfortable guestroom. However, please accept our apologies for the issues you experienced with our front desk team. Your valuable comments will be shared with our associates to ensure we are exceeding the expectations of every guest. We hope you will stay with us again so we can provide you with the exceptional hospitality you deserve. Best Regards, Mia Pierre, Assistant General Manager

2 out of 5
Our room had a leak in the ceiling that dropped water on our bed at 2:00 am. We had tons with rooms in the middle of the night and was not compensated for our inconvenience.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Assistant General Manager

Dear Guest, thank you for sharing your feedback with us. We are truly sorry that your sleep was disturbed by the leakage in the ceiling of your room. We are working with our maintenance team to ensure this is resolved immediately. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Best Regards, Mia Pierre, Assistant General Manager

5 out of 5
Nice looking property - very convenient to the conference center - short walk to French Quarter - nice staff

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Assistant General Manager

Dear Guest, thank you for choosing the Courtyard New Orleans Downtown/Convention Center. We are pleased you loved our attentive staff and that our ideal location added to the enjoyment of your visit. We look forward to welcoming you again soon. Best Regards, Mia Pierre, Assistant General Manager

3 out of 5

Posted by on Mar 13, 2019

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Comment from Hotel Management

Apr 6, 2019 by Assistant General Manager

Dear Guest, we appreciate your rating but were disappointed not to have delivered our best. We hope to have a second chance to provide you with the stay you deserve in the near future. Best Regards, Mia Pierre, Assistant General Manager

4 out of 5
I love the hotel Decor, open brick and exposed wooden Beans looks awesome!

Posted by on Jan 31, 2019

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2 out of 5
Front desk staff too busy talking among themselves to be helpful, no greeting, just "what's your name and I need a credit card". Room was not serviced 2 out of 4 days of our stay. called front desk repeatedly to no avail. Had to see manager to even get clean towels. Toilet backed up, heat did not work, noise was out of control with people running up and down the halls screaming. Trash in the hallways and staff walking right past it. Will not be back

Posted by on Jan 22, 2019

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4 out of 5
We arrived for a cold snap, the room was lovely, but requests for extra towels and blankets were never delivered. The room was clean, but although we never requested the Green reduced cleanings, we never saw housekeepers in our room. All the staff we did see were wonderfully friendly and helpful, though. Thumbs down on the noise at night, big thumbs up for the exercise room and hot tub/pool. The games in the lobby restaurant were a big hit with the whole family, as was the food. Comfortable for the whole family, some of whom were not impressed by Emiril and the other wonderful restaurants just steps away. Riverwalk was also convenient, and Harras Casino and the streetcars we a walk even 75 year old grandma enjoyed.

Posted by on Nov 12, 2018

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5 out of 5

Nola Getaway

Let me start by saying I absolutely loved staying in this hotel. It’s within walking distance to all the excitement the bistro breakfast was delicious and last but not least THE STAFF IS AMAZING accommodating like no other shout out to Angel you’re the best and the entire Courtyard Marriot staff

Posted by , from chicago on Jul 31, 2018

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5 out of 5
Ccomfortable bed, kind staff, close to River walk mall, casino down the street.

Posted by on Jul 30, 2018

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4 out of 5

Overall good but...

Overall this was a great hotel - very clean and food was good. But like most reviews, depending on the night that you're there, there will be a lot of noise from the club across the street at night. Also, a few things that this website doesn't mention: there is a $35 overnight parking charge (which is better than most hotels and lots in the area) AND although there is a complimentary breakfast included, it is only for two adults. Meaning if you book a room for four adults, you will get 2 adult and 2 children's breakfasts. Better than nothing but it's something that wasn't covered on this website that neither the hotel or Travelocity were willing to budge on.

Posted by , from chicago, IL on Feb 19, 2018

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About the Courtyard by Marriott New Orleans Downtown/Convention Center

Location 300 Julia St, New Orleans, LA 70130

Property Features

Courtyard by Marriott New Orleans Downtown/Convention Center offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3874 square feet (360 square meters). The business-friendly Courtyard by Marriott New Orleans Downtown/Convention Center also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 5 levels
  • 3874 sq ft of conference space
  • 360 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.4 km / 15.8 mi)
  • Train station: New Orleans Union Passenger Terminal (1.5 km / 0.9 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Courtyard by Marriott New Orleans Downtown/Convention Center offers 202 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Valet parking fee: USD 39.55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel New Orleans Downtown/Convention Center
  • Marriott Courtyard New Orleans Downtown/Convention Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.