AC Hotel by Marriott New Orleans French Quarter

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Front of property - evening/night
Courtyard
Lobby
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪13 min walk‬
  • Ernest N. Morial Convention Center
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed (Hearing Accessible)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

City center stay.Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and Caesars Superdome. Jackson Square and Ernest N. Morial Convention Center are also within 2 miles (3 km).

What's nearby

  • Bourbon Street - 3 min walk - 0.2 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Jackson Square - 15 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 16 min walk - 0.9 miles
  • National World War II Museum - 17 min walk - 0.9 miles

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

4-star hotel near Bourbon Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 2196 sq ft of conference space
  • 204 sq m of conference space
  • Built in 1871
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

How close is AC Hotel by Marriott New Orleans French Quarter to the airport?

AC Hotel by Marriott New Orleans French Quarter is 15.1 mi (28-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at AC Hotel by Marriott New Orleans French Quarter?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott New Orleans French Quarter on May 25, 2025 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does AC Hotel by Marriott New Orleans French Quarter have an airport shuttle?

Airport shuttle services are not available at AC Hotel by Marriott New Orleans French Quarter.

Does AC Hotel by Marriott New Orleans French Quarter offer free breakfast?

Free breakfast isn’t provided at AC Hotel by Marriott New Orleans French Quarter, but buffet breakfast is offered for a fee of USD 14 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at AC Hotel by Marriott New Orleans French Quarter?

No, there is no casino at this hotel, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at AC Hotel by Marriott New Orleans French Quarter?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at AC Hotel by Marriott New Orleans French Quarter?

Free parking is not available at this hotel. Valet parking is available for USD 47 per night.

Does AC Hotel by Marriott New Orleans French Quarter have a pool?

AC Hotel by Marriott New Orleans French Quarter does not have a pool.

Does AC Hotel by Marriott New Orleans French Quarter have a restaurant?

Yes, there is a restaurant on site.

Does AC Hotel by Marriott New Orleans French Quarter have a spa?

There are no spa services available at this hotel.

How close is AC Hotel by Marriott New Orleans French Quarter to downtown New Orleans?

AC Hotel by Marriott New Orleans French Quarter is 0.1 mi away from New Orleans.

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1017 reviews
Rating 8 - Good. 263 out of 1017 reviews
Rating 6 - Okay. 141 out of 1017 reviews
Rating 4 - Poor. 53 out of 1017 reviews
Rating 2 - Terrible. 55 out of 1017 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Triina, Portland

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was a clean place to stay the night and very conveniently located for the French Quarter but ABSOLUTELY NOT worth the $350 per night price tag. Bed pillows were flat and terrible, bathroom didn’t have a real door (it was double sliding “doors” of frosted glass AND they didn’t even close all the way), water pressure in the shower was terrible, made it difficult to rinse shampoo out. Staff was all very polite, but super cold - there was no warmth/friendliness or feeling of being welcome at the hotel. Again, they were all definitely super polite. Front desk lady said there’s a little market on the first floor where you can buy things - the most pitiful market you’ve ever seen; a vending machine would have been better. 3 options of chips, a drink or 2 and one or 2 sweet things. Why bother? With all these not so great things, I have to say that The location though, was spectacular for walking to the French Quarter and the hotel was definitely clean.
Stayed 1 night in Jan 2025

8/10 Good

steven

Stayed 1 night in Jan 2025

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, close to the things you want to see in the French Quarter, the room is small but has a good layout with a mini fridge, etc, in a nook
Stayed 3 nights in Jan 2025

6/10 Okay

Tikeara

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bad staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Ronny

Stayed 3 nights in Jan 2025

4/10 Poor

Ria

Liked: Cleanliness
Overpriced for what it was. Good location and nice staff. Daily room cleaning was poor. Didn’t clean up trash. There was no soap in the room. Not a 4 star hotel. More suited to be a 3 star.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard, Bullhead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, small rooms. Terrible mattress
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Traveled with group
Disliked: Amenities
Windows were filthy. Cobwebs in very high ceilings. Bar was not properly stocked on a Friday. The sidewalk immediately outside the front door is a safety hazard. The front door area near the valet reeks of smoke. It is very unpleasant. Receptionist I spoke with at front desk twice was rude. Lacked information on restaurants in the area. Spoke very softly. Seemed easily irritated. Mm We were on the 3rd floor and it was excessively noisy each night. I rated this hotel as average but it may be less than average given the room rate, location and rating I reviewed before booking. I will not recommend this hotel. I would not stay gere in the future.
Stayed 3 nights in Jan 2025

8/10 Good

Cella

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, convenient, walking distance to bourbon street
Stayed 2 nights in Jan 2025

10/10 Excellent

ALFREDO

Stayed 1 night in Jan 2025

10/10 Excellent

Teresa, Sherwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was fast. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elaine

Stayed 1 night in Jan 2025

10/10 Excellent

Walshanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that the property was waling distance to every place we wanted to go...i didn't like the fact that it was hard to reach front desk and that one of the supervisors came accused me of a complaint that i was reaching out to inform them of... but overall i love this place minus her

4/10 Poor

Margaret

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't Stay Again

The hotel was in a good location near the French Quarter and the (paid) breakfast was good, but that's where the pros of our stay end. The hotel was run down, dingy, and smelled bad in the lobby and hallways. Most of the staff seemed disinterested in attending to guests. It's shocking that this hotel is associated with the Marriott brand.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Had a excellent experience
Stayed 2 nights in Jan 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service

NOT in the French Quarter or in expected condition

I booked this hotel because it advertised as in the French Quarter, but it it NOT. It is a block and a half away. I asked the front desk if it was safe for me to walk at night to the Quarter (which is why I wanted to be in the French Quarter), and they told me it is not, to take a taxi/uber. I will give a shout-out to the staff, which was exemplary in their handling of me losing my key and in helping me get a taxi to the airport. The room condition left much to be desired. The sink was stopped up and they didn't fix it when I asked. The sliding bathroom doors didn't slide open fully. The European breakfast felt sparce in a city of such rich food - I wouldn't recommend it for the $15. Neither, in fact, does the lady serving the breakfast - I heard her continually recommend nearby restaurants to customers.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cherra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and celebrated my Birthday which was my 40th! My first time being in New Orleans and loved it
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

This hotel is in a great location. The room was spacious, but a bit dark. The beds were comfortable. The staff is very friendly. I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cornelius

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great for the location. Can use some work but that can just be my taste as I’m a contractor. Very walkable to everything (The best part). Staff was very friendly and knowledgeable of different places to visit and eat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliann

Stayed 1 night in Jan 2025