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4.2 out of 5

"We had a great time here as it is located in the heart of New Orleans just a couple streets over from Bourbon St. The receptionist Margita was just wo ... " More

By a verified traveler on Wed 26 Oct 2022

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Hotel Description

4-star hotel near Bourbon Street

City center stay

Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and Caesars Superdome. Jackson Square and National World War II Museum are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$106* Per night/room Feb 13 - Feb 14

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, No Windows

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, No Windows

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

AC Hotel by Marriott New Orleans French Quarter ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for AC Hotel by Marriott New Orleans French Quarter

Everyone (11) Couples (2) Family (1)
5 out of 5
We had a great time here as it is located in the heart of New Orleans just a couple streets over from Bourbon St. The receptionist Margita was just wonderful she welcomed us got us organized and helped set up several tours for us.

Posted by on Oct 26, 2022

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Comment from Hotel Management

Oct 28, 2022 by AC Hotel NOLA

Thank you for stay with us! Your feedback is very important to us. Glad to hear you created memories to last a lifetime, we look forward to your next visit.

5 out of 5

Posted by , from OLYMPIA on Dec 10, 2021

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Comment from Hotel Management

Nov 13, 2022 by Deon

Thank you for choosing AC Hotel NOLA! We're happy to hear your stay was great! Looking forward to your next visit, have a wonderful day.

5 out of 5
The location and friendly staff is why I like this hotel

Posted by on May 23, 2021

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Comment from Hotel Management

May 25, 2021 by Rita

Thank you for taking a moment to share your experience. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We’re thrilled to hear you enjoyed our unique style and atmosphere. Thank you for your review, and we look forward to welcoming you back in the future! ¡Salud!

3 out of 5

Posted by on Dec 8, 2019

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2 out of 5
No restaurant or place to eat in the hotel. Other than that, it was OK - but given the high price of the room, I would not stay there again.

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 27, 2019 by FOM

Thank you for your review. We hope that you were able to enjoy your stay and thank you for being our guest.

4 out of 5
Our stay at AC was great. The hotel personnel are very attentive and professional. The hotel is very modern. The only negative is that there is no microwave in the room. I would definitely recommend this hotel; oh and it’s right down the street from all the excitement

Posted by , from Philadelphia, Pa on Jul 1, 2018

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Comment from Hotel Management

Jul 6, 2018 by FOM

Thank you for being our guest. We hope to see you again soon!

5 out of 5
We got in late and left early the next morning, but check in and check out were both friendly and efficient.

Posted by on Mar 18, 2018

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4 out of 5

Good location, very clean, good value

Pros: Great location for French QTR, tours, and Saenger Theatre; clean and new in appearance...offered alternate cheaper parking around the corner
Cons: WIFI needs to be secured and password protected; better lighting for reading; bathroom very updated & clean, but a little small for glass doors, etc.
Just stayed one night but overall was good price and value

Posted by , from Florida on Mar 18, 2018

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5 out of 5

Short get away

Hotel staff was amazing and the hotel was just close enough yet just far enough from Bourbon st. Loved it all.

Posted by , from Davenport on Jan 26, 2018

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5 out of 5
The hotel was convenient to everything. The room was the right size and perfectly clean. The staff was excellent.

Posted by , from Baltimore on Jan 24, 2018

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About the AC Hotel by Marriott New Orleans French Quarter

Location 221 Carondelet St, New Orleans, LA 70130

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2200 square feet (204 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 8 levels
  • 2200 sq ft of conference space
  • 204 sq m of conference space
  • Built in 1871
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

AC Kitchen - This café serves breakfast only.

AC Lounge - This lobby lounge serves dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cotton Exchange Downtown
  • Cotton Exchange Downtown New Orleans
  • Cotton Exchange Hotel
  • Cotton Exchange Hotel Downtown New Orleans
  • Cotton Hotel
  • AC Hotel New Orleans French Quarter
  • AC Hotels by Marriott New Orleans Bourbon
  • AC Hotel by Marriott New Orleans French Quarter Hotel
  • AC Hotel by Marriott New Orleans French Quarter New Orleans

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.