"Perfect location... 1 block from French Quarter, Street car stop just outside hotel, no noise problems, not a dark, deserted area after dark .. so I f ... " More

By a verified traveler on Fri 26 May 2017

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Hotel Description

Royal St. Charles Hotel places you in the center of New Orleans, within just a 15-minute stroll of popular places like Jackson Square and National World War II Museum. Highlights at this hotel include a 24-hour fitness center and a 24-hour business center.

You can enjoy WiFi, LCD TVs, and coffee/tea makers, featured in all 143 rooms. Safes, hair dryers, and phones are also available.

This business-friendly hotel offers concierge services, a 24-hour front desk, and dry cleaning/laundry services. Additionally, you'll find WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 3-star New Orleans hotel include Mercedes-Benz Superdome and French Market.

Standard Room, 1 Queen Bed (Interior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$64 per night

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal St. Charles Hotel ratings based on 39 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great location.. enjoyable stay

Pros: Nice big balcony outside of my room . Friendly staff. LOCATION is great. Good coffee shop attached.
Cons: I'd like a bit softer bed.. but still slept well.
Location: easy to get to French Quarter and Garden district. Street Cars take you many directions nearby.
Perfect location... 1 block from French Quarter, Street car stop just outside hotel, no noise problems, not a dark, deserted area after dark .. so I felt safe.

Posted by , from Cincinnati on May 26, 2017

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5 out of 5

City lights get away

Pros: Friendly, quick, professional service. Rooms are small, but not cramped, well designed, attractive. Excellent value for the money.
Cons: Get to get a room on the quiet side or upper story as early morning traffic is loud. The soap dispenser in shower needed to be refilled.
Location: Are you kidding? It's NOLA and the French quarter.
The coffee shop main floor is just OK, I don't think is owned by the hotel. Starbucks and a small corner market on same block provide breakfast if you want to go get it. Staff helpful and courteous. One block from Quarter, street car stop in front of hotel lobby. I'd go back anytime.

Posted by , from Montana on Apr 26, 2017

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Comment from Hotel Management

Apr 29, 2017 by Front Office

Hi Steve, Thanks for the great review, we are glad to hear you enjoyed NOLA!!!

4 out of 5

Cute hotel in the perfect location.

This hotel was clean, staff was friendly and in a perfect location. The room was small but not much time is spent in a hotel in New Orleans. We definitely will recommend this hotel and we will definitely come back!

Posted by , from Pensacola, FL on Mar 11, 2017

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Comment from Hotel Management

Mar 13, 2017 by Front Office

Hi Allison, Glad to hear you had a great stay with us and hope to see you soon! Thanks, RSC

2 out of 5

The room was small.

Pros: The location was a block away from the French Quarter.
The room was clean but very small. The pictures of rooms on the website were not even close to the rooms given to our party. If you have every traveled on a cruise ship in an inside cabin that is what you get...tiny bathroom, barely able to walk around the bed and no window.

Posted by , from Ft Collins, CO on Dec 31, 2016

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4 out of 5

FQF in NOLA

Nice room, friendly and helpful staff. Only one block from the Quarter and the festival stages. It was also close to good eats like Cochon, Lüke and Trennase.

Posted by , from Cincinnati on Apr 17, 2016

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4 out of 5
Pros: The Hurricanes on tap down by the concierge was great!
I had a great time! Frankly, who wouldn't though in New Orleans. The closeness to Bourbon made it very easy and accessible without having to deal with cabs.

Posted by on Apr 11, 2016

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Comment from Hotel Management

Apr 16, 2016 by Wayne

That's how we feel! You truly experienced the essence of the "Big Easy"! We are excited to hear you had such a great experience and appreciate you sharing your comments! We look forward to your next trip.

4 out of 5

Nice hotel

I had a great room. It had a sitting area where I could watch the football game, while my wife watched her shows in the sleeping area. My only complaints were that the rooms were rather dark and hotel entrance was not actually located on St. Charles Ave.

Posted by on Dec 31, 2015

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5 out of 5

Perfect central location

Pros: Very convenient and clean.
Cons: Desk staff could be a little friendlier, safe didn't work properly, would like bed less firm.
Location: 1 block from Canal, Bourbon, and Royal Streets. Super location to go just about everywhere by foot.
Great hotel very close for the quarter and also to the Aquarium, Museum, shopping. Rooms are small, but big enough considering how little time you spend there. Very modern and clean. Would have like the bed to be a little softer and didn't like the plastic mattress protector as it made the bed a little hot. Our safe gave me a problem so we couldn't use it (gave an error message), and I should have reported it, but just decided not to use it. Elevator was fast, ice was available, concierge was excellent with lots of great advice and very friendly. Within walking distance to just about everything and was a good price! We did not face Canal Street, and would recommend that might be a better view, but not a really big deal. P.J.s coffee is downstairs in the lobby and was very busy. We didn't buy anything there, but could see that many enjoyed having it there. I would stay there again.

Posted by , from Houston on Oct 14, 2015

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Comment from Hotel Management

Oct 19, 2015 by Wayne Hendricks

Thank you for taking a moment to share your comments. We are happy you enjoyed your stay while visiting the "Big Easy". We have had several comments with regards to our mattress covers and are currently reviewing options to remedy this concern. Thank you Wayne GM

5 out of 5

Lady at front desk was nice, felt very welcomed.

Great location, nice clean room. Only not so wonderful thing was the parking. Ended up doing valet for 32.00 a day. Aside from that, it was a perfect place and a perfect trip

Posted by , from new orleans on Sep 4, 2015

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3 out of 5

Nice Place

Pros: close to everything
Cons: rooms need microwave and reffrigerator
Location: location was excellent
Checked car with hotel took an hour to get car on one night.

Posted by , from Atl on Aug 18, 2015

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Comment from Hotel Management

Aug 31, 2015 by Wayne

I'm so sorry to hear of your experience. We deeply apologize we were unable to retrieve your vehicle quicker. Unfortunately there are times in the city during heavy periods where vehicle retrieval is slowed due to road closures and heavy congestion. We do our best to advise guests to call down at least 20 minutes prior which is typically the norm to bring a vehicle around. Again our apologies, we will work harder to avoid similar circumstances in the future. Wayne Hendricks General Manager

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. WiFi is available in public spaces for a fee. A 24-hour business center and meeting rooms are available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Royal St. Charles Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Royal St. Charles Hotel was completed in October 2012. This 3-star New Orleans hotel is smoke free.

  • 143 guestrooms or units
  • 10 levels
  • 2 conference rooms
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.3 km / 15.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.5 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Royal St. Charles Hotel offers 143 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

PJs Coffee and Cafe - This café serves light fare only.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 20.00 per day
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Late check-out fee: USD 30.00
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal St.
  • Hotel Royal St. Charles
  • Royal Charles
  • Royal Charles Hotel
  • Royal St.
  • Royal St. Charles
  • Royal St. Charles Hotel
  • Royal St. Charles Hotel New Orleans
  • Royal St. Charles New Orleans
  • St. Royal Charles Hotel
  • Hotel Royal St Charles
  • Royal St Charles New Orleans

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.