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4.4 out of 5

"It was wonderful.. so close to the stadium. Everyone was so nice and the breakfast was the best I have every had !! ⭐️⭐️⭐️⭐️⭐️ " More

By a verified traveler on Sun 19 Aug 2018

Hotel Description

3.5-star hotel near Mercedes-Benz Superdome

Heart of New Orleans

Within a 10-minute walk of this Central Business District hotel, you'll find Mercedes-Benz Superdome and Smoothie King Center. Canal Street and Lafayette Square are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and free buffet breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 194 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and down comforters.

Room One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$123* Per night/room Feb 9 - Feb 10

One King ADA Suite with shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

High Floor Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

ADA Room Two Queens with Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Suite Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Queens High Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt House New Orleans/Downtown ratings based on 36 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (21) Couples (3) Students (1) Family (9)
4 out of 5
location Location great. Could have been cleaner and property needs sprucing up. They should include a magnified mirror in the bathroom. Most hotels have them and helps tremendously with makeup application and shaving for men. Should also include water in the room.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 12, 2019 by Megan

Thanks for your feedback!

5 out of 5
We chose this hotel because it is close to the Superdome for the event we attended. Not too far to get to Bourbon or Canal streets, just be sure to wear comfortable shoes. Would definitely consider staying there again.

Posted by , from TN on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Megan

Thank you so much for the kind comments!

5 out of 5
Very nice suites. Loved the large rooms and separation of living areas. Maybe add bathrobe service to amenities selection? Great and patient staff. Would definitely stay again and recommend to friends.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Megan

Thank you so much for the kind words!

5 out of 5
Great location for events at thw Superdome and Smoothie King!

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 22, 2019 by Megan

Thank you so much for the kind comments!

5 out of 5
Everyone www nice. Kaleisha the bartender was super friendly!

Posted by on Aug 20, 2019

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1 out of 5
Had to evacuate down stairs in middle of night. Not good for people with knee replacement & heart problems. And management seemed to know a damn thing about what to do.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by Megan

Thank you for your review! We are sorry to know that a fire alarm disrupted your stay. Rest assured this was not a false alarm and our team is knowledgeable on all evacuation procedures. We apologize again for this inconvenience!

5 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Megan

Thank you so much for 5 stars!

5 out of 5
I really enjoyed the staff. Brittany was a joy at the front desk. Breakfast was very good. The best I've ever had at a hotel where I've stayed. Could not believe that it was included in the daily rate. Valet parking was affordable. Trendon was very helpful with directions to the hotel and he took excellent care of my car! We'll be back!!

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Megan

Thank you for the kind comments, Ms. Colleen! We will certainly share your praises with Brittany and Trendon. We hope to see you again soon!

5 out of 5
Love the location and breakfast..must stay for up coming football and basketball games

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Megan

We hope to see you soon!

4 out of 5
It was clean and close to where we wanted to be which was short walk to the Smoothie King Center. I will definitely stay again when I come back in town.

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by Megan

We're so glad you had a good time with us!

About the Hyatt House New Orleans/Downtown

Location 1250 Poydras St, New Orleans, LA 70113

Property Features

Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 686 square feet (64 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown. Parking is available for a fee. This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 686 sq ft of conference space
  • 64 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.3 km / 15.1 mi)
  • Train station: New Orleans Union Passenger Terminal (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

H Bar - This bar serves dinner only.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown
  • Hyatt House Orleans/Downtown
  • Hyatt House Orleans Orleans
  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown New Orleans
  • Hyatt House New Orleans/Downtown Hotel New Orleans
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.