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4.6 out of 5

"It wa easy access to the hotel. It had other necessities as well. " More

By a verified traveler on Wed 13 Jan 2021

Hotel Description

3.5-star hotel near Mercedes-Benz Superdome

Heart of New Orleans

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Mercedes-Benz Superdome and Smoothie King Center. Canal Street and Saenger Theatre are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free self-serve breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 194 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and down comforters.

ADA Room King with Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room May 16 - May 17

One King ADA Suite with shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

High Floor Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

ADA Room Two Queens with Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Suite Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Queens High Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt House New Orleans/Downtown ratings based on 35 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (16) Couples (5) Family (11)
4 out of 5
It’s a good hotel.

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 30, 2021 by Paula

Thank you for staying with us

5 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 30, 2021 by Paula

Thank you for staying with us

5 out of 5

Posted by on Mar 14, 2021

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Comment from Hotel Management

Apr 30, 2021 by Paula

Thank you for staying with us

5 out of 5
It wa easy access to the hotel. It had other necessities as well.

Posted by on Jan 13, 2021

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Comment from Hotel Management

Jan 13, 2021 by Paula Silva

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Paula Silva Front Office Lead Hyatt House New Orleans

4 out of 5
It was ok ,the parking was a lil tricky had to thought the parking garage was for hotel wasn't till i came out and seen the boot on my vehicle before i realized that

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 5, 2021 by Paula Silva

hank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We are working everyday to improve our breakfast service. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Paula Silva

4 out of 5
Clean, polite service. Mattress could of been a little softer and access to the pool would of been nice. All around good experience

Posted by , from California on Oct 27, 2020

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Comment from Hotel Management

Nov 26, 2020 by Don David

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.

5 out of 5
Perfect for going to Smoothie King Arena for convenience.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Megan

Thank you so much!

5 out of 5
It’s really good but having only one elevator to take you to the street level is not practical nor convenient

Posted by , from Minneapolis, Minnesota on Feb 15, 2020

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Comment from Hotel Management

Feb 17, 2020 by Megan

Thank you for your feedback, Noha!

5 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Megan

Thank you for 5 stars!

4 out of 5
location Location great. Could have been cleaner and property needs sprucing up. They should include a magnified mirror in the bathroom. Most hotels have them and helps tremendously with makeup application and shaving for men. Should also include water in the room.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 12, 2019 by Megan

Thanks for your feedback!

About the Hyatt House New Orleans/Downtown

Location 1250 Poydras St, New Orleans, LA 70113

Property Features

Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 686 square feet (64 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown. This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 686 sq ft of conference space
  • 64 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (19.6 km / 12.2 mi)
  • Train station: New Orleans Union Passenger Terminal (0.8 km / 0.5 mi)

Room Amenities

Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

H Bar - This bar serves dinner only.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown
  • Hyatt House Orleans/Downtown
  • Hyatt House Orleans Orleans
  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown New Orleans
  • Hyatt House New Orleans/Downtown Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.