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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
3-star hotel near University Medical Center New Orleans

Choose dates to view prices

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Lobby
Exterior
Free daily continental breakfast
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Kitchen

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Place, Smoothie King Center
    ‪15 min walk‬
  • Place, National World War II Museum
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(26 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 498 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, desk

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Saenger Theatre - 6 min walk - 0.4 miles
  • Caesars Superdome - 10 min walk - 0.6 miles
  • Bourbon Street - 11 min walk - 0.6 miles
  • Smoothie King Center - 15 min walk - 0.8 miles
  • National World War II Museum - 3 min drive - 2.1 miles

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪The Herbalist - ‬8 min walk
  • ‪Dovetail - ‬8 min walk
  • ‪Seven Three Distilling Co. - ‬6 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Sonesta ES Suites New Orleans Downtown

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  • Pet friendly
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

How close is TownePlace Suites New Orleans Downtown/Canal Street to the airport?

TownePlace Suites New Orleans Downtown/Canal Street is 12.4 mi (19-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on Oct 9, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites New Orleans Downtown/Canal Street have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites New Orleans Downtown/Canal Street.

Does TownePlace Suites New Orleans Downtown/Canal Street offer free breakfast?

TownePlace Suites New Orleans Downtown/Canal Street offers free continental breakfast every day.

Is there a casino at TownePlace Suites New Orleans Downtown/Canal Street?

No, there is no casino at this hotel, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are nearby.

What time is check-in at TownePlace Suites New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at TownePlace Suites New Orleans Downtown/Canal Street?

Free parking is not available at this hotel. Self parking is available for USD 40.00 per night, and valet parking for USD 59.00 per night.

Does TownePlace Suites New Orleans Downtown/Canal Street have a pool?

TownePlace Suites New Orleans Downtown/Canal Street does not have a pool.

Does TownePlace Suites New Orleans Downtown/Canal Street have a restaurant?

TownePlace Suites New Orleans Downtown/Canal Street is home to Vue, an ELEVATED rooftop, which features local cuisine, happy hour, and light fare.

Does TownePlace Suites New Orleans Downtown/Canal Street have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites New Orleans Downtown/Canal Street to downtown New Orleans?

TownePlace Suites New Orleans Downtown/Canal Street is 0.6 mi away from New Orleans.

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 836 reviews
Rating 8 - Good. 219 out of 836 reviews
Rating 6 - Okay. 53 out of 836 reviews
Rating 4 - Poor. 25 out of 836 reviews
Rating 2 - Terrible. 34 out of 836 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hip up was the bugs - it was only two; however, that was not good. It made us think about my next stay. I did tell the lady at check out (Fannie).
Stayed 4 nights in Jun 2025

10/10 Excellent

Angelea

Traveled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrice McMahon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly situated with great service

The service and the place was great. Close to a whole foods, good coffee. As a solo traveler, I felt very safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

Barry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Oanh

Stayed 2 nights in Jun 2025

10/10 Excellent

Canisha

Stayed 2 nights in Jun 2025

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia. Nos encanto la ciudad y muy bueno el hotel. Execelente servicio y amabilidad de todos los trabajadores.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only inconvenience for others would be that you have to walk 2 blocks to the parking lot if you are traveling by car. We didn’t mind. The rooftop view of the city is nice. The room was spacious, clean and comfortable. The breakfast had everything. That was my favorite. Kendrick was so helpful.
Rooftop sitting area
Rooftop view
View
Yogurt with toppings; they have different toppings available
Stayed 3 nights in May 2025

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well located. Close to many attractions. If you have a car, parking through the hotel is expensive (better try apps which will give you more affordable options). The staff was courteous and attentive. The breakfast is just ok. The room was comfortable and spacious although the bathroom needs some handrails to accommodate guest with mobility issues.
Stayed 6 nights in May 2025

8/10 Good

Darion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Overall the stay was pleasant. Only thing i wish this site offered is dinner on site.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort

Room for improvement.

Room cleaning every other day sometimes without changing washcloths. Laundry machines were about 80% inoperable as were the dryers. They were located on the 14th floor but if you needed detergent and softener you had to go down to the front desk on the first floor.
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk staff was Excellent, actually everyone was very friendly, professional and Helpful. Rooms were clean, Large and very comfortable Good location, very quiet, great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I think what was unique was the bar and workout facility as well as the rooftop patio all on the 14th floor. Very nice and we utilized it often and throughout the week. The property was clean and the staff was excellent however the location is not ideal. It’s noisy and the area is below average. We had a great time overall, four star experience.
Stayed 5 nights in Apr 2025

6/10 Okay

Kevin

Stayed 3 nights in Apr 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Feb 2025

10/10 Excellent

Reyna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and staff was friendly, helpful and very polite
Stayed 5 nights in Feb 2025

10/10 Excellent

peter

Stayed 1 night in Feb 2025

6/10 Okay

Mel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was expensive for what you get. If you looked close, you see a lot of damage. The staff was nice, the breakfast was good. The beds were comfy. Our tv was messed up and the kitchen sink didn't drain well. It wasn't the room we booked, but we were the last ones to arrive on a sold out night so we got whatever they had left. I guess they oversold the suite.
Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good I can say about the hotel was that they served breakfast. The room was not clean. It sure was not worth the cost we paid.
Stayed 2 nights in Feb 2025

6/10 Okay

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

Sky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back there again!!!
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good - big room and clean. The staff was generally helpful with a few who weren't. The biggest drawback was parking. The valet was expensive $39? per day but the alternative was a self-park $24?/day . it was described as two blocks away and down the street, Given the area, the valet fee felt more like an insurance policy.
Stayed 3 nights in Feb 2025