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Maison St Charles

3.0 star property
3-star hotel near National World War II Museum

Choose dates to view prices

Photo gallery for Maison St Charles

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Lunch and dinner served
Property grounds
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 688 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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About the neighborhood

New Orleans

Central City stay.With a stay at this Central City hotel, you'll be within half a mile (1 km) of National World War II Museum and 2 miles (3 km) of Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • Magazine Street - 5 min walk - 0.3 miles
  • National World War II Museum - 6 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 14 min walk - 0.8 miles
  • Canal Street - 19 min walk - 1.1 miles
  • Bourbon Street - 3 min drive - 1.6 miles

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Houston's Restaurant - ‬6 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk

About this property

Maison St Charles

3-star hotel near National World War II Museum
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Maison St Charles to the airport?

Maison St Charles is 15.4 mi (22-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Maison St Charles?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Maison St Charles on Jun 1, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Maison St Charles have an airport shuttle?

Airport shuttle services are not available at Maison St Charles.

Does Maison St Charles offer free breakfast?

Free breakfast isn’t provided at Maison St Charles, but to-go breakfast is offered for a fee of USD 14.99 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Maison St Charles?

No, there is no casino at this hotel, but Caesars New Orleans Casino (3-min drive) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at Maison St Charles?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Maison St Charles?

Free parking is not available at this hotel. Self parking is available for USD 25.0 per night.

Does Maison St Charles have a pool?

Maison St Charles features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10 PM.

Does Maison St Charles have a restaurant?

Maison St Charles is home to Mr. Eds Seafood, which features seafood.

Does Maison St Charles have a spa?

There are no spa services available at this hotel.

How close is Maison St Charles to downtown New Orleans?

Maison St Charles is 0.8 mi away from New Orleans.

Maison St Charles Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 397 out of 780 reviews
Rating 8 - Good. 185 out of 780 reviews
Rating 6 - Okay. 103 out of 780 reviews
Rating 4 - Poor. 47 out of 780 reviews
Rating 2 - Terrible. 48 out of 780 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

MJ, Prattville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. Parking was a nice bonus
Stayed 2 nights in Mar 2026

8/10 Good

CAROL, Cicero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Apr 2026

2/10 Terrible

Donna, Sun Prairie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2026

2/10 Terrible

Laura Elizabeth

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible staff service.
Stayed 4 nights in Mar 2026

8/10 Good

Jaime

Stayed 2 nights in Mar 2026

8/10 Good

Tammy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the staff we met were excellent. Housekeeping could have done a little better about making sure the floors were swept and we had enough towels and washrags for the ones in our room Tyrant was exceptional. He made my grandbabies feel part of the group and that they were special.
Stayed 5 nights in Feb 2026

8/10 Good

Savitree

Liked: Cleanliness, amenities, property conditions & facilities
Security during Mardi Gras was my top concern, and this hotel made sure all entries including both parking lots were secured. The location was convenient, walking to French quarter was doable when street cars don’t run (due to parades). Plenty of great restaurants around. The room was modern and quite big. Not sure why they put a fridge and microwave inside a closet, which means you can’t really hang more than 2-3 dresses. It can be noisy as you can hear everything outside.
Stayed 6 nights in Feb 2026

10/10 Excellent

marc

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Traveled with partner
I booked this hotel room for the Friday before Mardi Gras. The room was stifling hot. I adjusted the thermostat and the temperature stayed elevated. This is a third floor walk up hotel room with no phone line or way to contact the front desk. I informed the desk three separate times that the air conditioning was not working. A maintenance worker showed up the first time, questioned where the AC unit was located, then made a call to “reset” the system. The room never cooled off. I made two more requests to have the room looked at, but no other maintenance person showed up. After then sweating throughout the night, I took at shower and discovered there was also no hot water in this room. The night was miserable! I would suggest this as a do not book hotel.
Stayed 1 night in Feb 2026

8/10 Good

Ronald

Traveled with pets
Liked: Cleanliness, staff & service
This location was excellent for walkability and access to the freeway. We love the lower garden, so weren’t surprised at a bit of an elevated cost to be in the area, especially during carnival season. However, it was apparent that the property is regularly abused by party goers. The biggest issue with our room was the door. It looked like someone tried to kick it in or chop it with an axe. There was a huge split in the door panel that had been sealed over with clear caulk but still allowed the light thru 😬 The bathroom door couldn’t close and the fixtures were all loose. Hope they get some repairs made before next carnival!
Stayed 1 night in Feb 2026

8/10 Good

romeo

Disliked: Amenities
room was ok, dusty, amenities functional, dated. I liked the staff.
Stayed 6 nights in Feb 2026

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 2 nights in Feb 2026

6/10 Okay

Altonette

Liked: Staff & service
The room was kind of dated and not properly cleaned.
Stayed 2 nights in Feb 2026

8/10 Good

Asovale

The area. Close to mardi gras parade
Stayed 2 nights in Feb 2026

6/10 Okay

Meghan

Liked: Staff & service
The bathroom was pretty in bad shape. The shower head was covered in lime scale so water went in all different directions, and the water temperature was very cold despite turning it all the way hot.
Stayed 4 nights in Feb 2026

4/10 Poor

Macee

Stayed 3 nights in Nov 2025

4/10 Poor

Cynthia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The location was good and the beds clean, but the faucet on the sink was broken (missing the cold water handle and would not completely shut off). We did not report it since it was Mardi Gras and likely no other rooms available to switch to and after the awful experience I had at check-in, I was not confident the manager would care or do anything to remedy the situation. The bathroom was also open to the room except for the toilet & shower, and there was no door or curtain for the shower such that water got all over the floor when taking a shower. Most of the staff was friendly, but the manager on duty was rude and unprofessional. Upon arrival for a very important weekend, and after a stressful journey, we were glad to finally arrive. However, upon arrival, I was not greeted with friendly or warm welcome, but "we're closed" when I approached the front desk. This was not a funny joke in the moment. I told her I did not appreciate the joke and rather than apologize, she was rude and refused to speak to me. She also sat there and did absolutely nothing to help her employees, despite complete chaos and confusion regarding parking. Then went out of her way to find a spot for another customer but nothing to help me. She gave a TERRIBLE first impression of your hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2026

10/10 Excellent

Miranda

Stayed 2 nights in Feb 2026

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Amenities
ok
Stayed 2 nights in Feb 2026

8/10 Good

Christi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location of the hotel. Staff were very friendly and helpful. The hotel was clean and tidy. Breakfast left a little to be desired so next time we will likely eat elsewhere. Overall a good stay!
Stayed 2 nights in Feb 2026

10/10 Excellent

Lori

Stayed 1 night in Feb 2026

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Amenities
Front desk people were pretty cold. Security guards were constantly angling for tips, which was a bit disconcerting given their position. Rooms were updated but not that well. Fridge leaked.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, friendly staff, good value, coffee in the lobby tho I wish they had coffee machines in the rooms
Stayed 5 nights in Feb 2026

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was sufficient. The staff was incredibly hospitable and accommodating, even during the chaos of Mardi Gras.
Stayed 1 night in Feb 2026