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4.5 out of 5

"Loved location. The only thing I would address is the housekeeping staff is very loud as they go about their jobs. We got in late from a wedding dinne ... " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

Hotel near National World War II Museum in New Orleans

In shopping district

Within a 15-minute walk of this Uptown Historic District hotel, you'll find Magazine Street and Lafayette Cemetery. National World War II Museum and Tulane University are also within 3 miles (5 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's an outdoor pool on site, and a 24-hour front desk and a garden are also provided.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. MP3 docks, DVD players, and microwaves are also available.

Room, 2 Queen Beds, Accessible (Mobility & Hearing - Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Nov 1 - Nov 2

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Study with Sofa bed, St. Charles Ave View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Jetted Tub (with Sofa Sleeper)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn New Orleans-St. Charles Ave./Garden District, LA ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn New Orleans-St. Charles Ave./Garden District, LA

Everyone (7)
4 out of 5
Loved location. The only thing I would address is the housekeeping staff is very loud as they go about their jobs. We got in late from a wedding dinner and the next morning wanted to sleep in but the staff was talking loudly in the halls yelling back and forth. My Mom would say “use your inside voice”.They need to remember the hotel is for sleep and rest. If need to talk back and forth do so to not to disturb the guests.

Posted by on Mar 2, 2020

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4 out of 5

Posted by on Jan 9, 2019

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Comment from Hotel Management

Jan 15, 2019 by Tish

Thank you choosing the Hampton by Hilton Garden District for your recent visit to New Orleans. We're happy to hear you enjoyed your stay and look forward to seeing you on your next trip to our beautiful city.

5 out of 5
This was a beautiful hotel with friendly staff, comfortable and safe rooms right next door to one of the best restaurants in NOLA. My only complaint was how thin and rough the toilet paper and tissues were. All in all, great place to stay.

Posted by , from Sister Bay, Wisconsin on Oct 23, 2018

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Comment from Hotel Management

Nov 19, 2018 by Rory H

We're happy to hear you enjoyed your stay at the Hampton by Hilton - Garden District. Our location allows our guests to sample many different cuisines all within a short distance to the hotel. We look forward to seeing you on your next visit to New Orleans.

5 out of 5
Our arrival was late, couldn't be helped. But we were treated like royalty the entire stay. Great location for our needs. Fabulous room.

Posted by , from Maine on Oct 9, 2018

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Comment from Hotel Management

Oct 17, 2018 by Tanlisha

We're glad you enjoyed your recent stay at the Hampton by Hilton - Garden District. We pride ourselves on our Hamptonality and look forward to seeing you on your next trip to New Orleans.

3 out of 5

Great Location

This was our second time staying at the Hampton Inn in the Garden District. A beautiful property, and conveniently located between the Tulane campus and the French Quarter. Everything was great about our stay, except for two things: the pool was closed for 3/4 of the time we were staying there. It would have been nice if we were told that would be the case. With temps topping 90 degrees, and swim was a welcome idea until we found that the pool was closed. The second issue we had was there were other guests being noisy in the hallway after 10 pm. When we called the front desk, they said they couldn't have anyone come up to tell the guests to be quiet until 11 when the security team started their shift. It was unfortunate because we had an early flight out the next day and needed to sleep. Overall, the hotel is a great place to stay - we will be back!

Posted by on Jun 10, 2018

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Comment from Hotel Management

Jun 12, 2018 by Tish

Thank you for commenting on your recent stay with us at the Hampton Inn New Orleans St. Charles Ave. - Garden District. We appreciate your feedback and apologize for any disturbances you encountered during your stay. The next time you are in the area we would love to have you come back and experience an improved level of customer service.

4 out of 5
No thanks. We lost. Maybe next year. We are living at the summit so the peaks going to be there every year

Posted by on Jan 3, 2018

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Comment from Hotel Management

Jan 7, 2018 by Rory H

Thank you for taking the time to comment on your recent stay at the Hampton by Hilton - Garden District. We hope you enjoyed your time in New Orleans and the excitement of watching your favorite team participate in the Sugar Bowl. We hope your team competes next year and we see you again.

5 out of 5
Pros: Great location
Not one complaint! Excellent service from a very friendly staff

Posted by on Jun 20, 2016

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Comment from Hotel Management

Jul 7, 2016 by Brandie Bodin

We're happy to hear you enjoyed your recent stay at the Hampton Inn by Hilton - Garden District. We're glad our attentive staff were able to make you feel welcome and answer your questions. With so many great dining and retail options within a few short blocks of the hotel, our location provides our guests with the opportunity to explore neighborhoods outside the French Quarter. We look forward to seeing you again on your next visit to New Orleans.

5 out of 5

Great Bike Trip

Stayed at the St Charles Street Hampton Inn for two nights while on a five day cycling trip. The staff was outstanding -- friendly, helpful, interesting and interested in us. Bent over backward to accommodate two tandem bicycles. Breakfasts were very good. Streetcar to downtown and the French Quarter stopped right across the street. Excellent all around.

Posted by , from Phoenix, AZ on Oct 11, 2013

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5 out of 5

Uptown Option

The hotel staff was very attentive... shared areas very well kept... the room was a little dated but being uptown was well worth it...

Posted by on Jul 5, 2009

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5 out of 5

Pleased

The hotel was very clean, staff were fantastic, nice breakfast. I will stay there again"

Posted by on Jan 19, 2007

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About the Hampton Inn New Orleans-St. Charles Ave./Garden District, LA

Location 3626 Saint Charles Ave, New Orleans, LA 70115

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn New Orleans-St. Charles Ave./Garden District, LA. For a fee, parking is available. A complete renovation of Hampton Inn New Orleans-St. Charles Ave./Garden District, LA was completed in 2016. This New Orleans hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Built in 1997
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (26.1 km / 16.2 mi)
  • Train station: New Orleans Union Passenger Terminal (3.6 km / 2.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hampton Inn New Orleans-St. Charles Ave./Garden District, LA offers 100 accommodations with MP3 docking stations and DVD players. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Extended parking fee: USD 8.00 per day
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Garden Hotel New Orleans District
  • Hampton Inn New Orleans St. Charles Ave./Garden District Hotel
  • Hampton Inn New Orleans Garden District Hotel
  • Hampton Inn Garden District Hotel
  • Hampton Inn Garden District
  • Hampton Inn St. Charles Ave./Garden District Hotel
  • Hampton Inn St. Charles Ave./Garden District
  • Hampton Inn New Orleans St. Charles Ave./Garden District LA

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.