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4.1 out of 5

"This property was great for what we needed, something not too expensive that was close to the cruise port. Staff was friendly and efficient and they h ... " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

3-star hotel near Julia Street Cruise Terminal

City center stay

At this Lower Garden District hotel, you'll be well placed to visit Julia Street Cruise Terminal and Ernest N. Morial Convention Center, both within a 5-minute walk. National World War II Museum and Harrah's New Orleans Casino are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Soaking tubs, free WiFi

The soundproofed guestrooms offer free WiFi and free newspapers. Other amenities include deep soaking bathtubs, refrigerators, and flat-screen TVs with cable channels.

Room, 1 King Bed with Sofa bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (High Floor, 2 Queen Beds & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place New Orleans Convention Center ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place New Orleans Convention Center

Everyone (11) Couples (3) Family (5)
5 out of 5
This property was great for what we needed, something not too expensive that was close to the cruise port. Staff was friendly and efficient and they have valet parking, which is convenient.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 5, 2020 by GM

Thank you for choosing us! We appreciate you letting us know.

4 out of 5

Posted by on Jan 18, 2020

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Comment from Hotel Management

Feb 5, 2020 by GM

Thanks for staying with us! We hope to see you again.

5 out of 5
Love loved the breakfast!! Rooms were great. Will stay again

Posted by on Jan 12, 2020

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Comment from Hotel Management

Feb 5, 2020 by GM

Thanks for choosing the Hyatt Place. We hope to see you again.

1 out of 5

Posted by on Oct 3, 2019

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5 out of 5
It was very clean and the staff was great. Candy suggested several place to eat and all were awesome.

Posted by on Aug 18, 2019

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5 out of 5
The property was extremely clean and we were greeted with a friendly smile. Definitely will stay here again while in New Orleans.

Posted by on Aug 18, 2019

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2 out of 5
At check-in, reception staff tried to put us in a room smaller than what I requested and prepaid for. After a long back and forth, they finally gave us the correct room. I was asked for a my card to put a $15 hold on it for incidentals. At checkout, my debit card was charged for the entire stay. They said they charged it by mistake, that they can’t do anything about it now and that I’ll have to wait 1-2weeks for charges to be reversed. The hotel looked new and pleasant enough, but interacting with the desk staff made it a “never here again” for me.

Posted by , from Houston on Jul 23, 2019

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Comment from Hotel Management

Jul 30, 2019 by GM

We apologize for the inconvenience that we may caused you. We have addressed your concerns with our team. Thanks for letting us know!

5 out of 5
People were very friendly. Helpful. Loved the room and its cleanliness

Posted by on May 6, 2019

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4 out of 5

Posted by on Mar 15, 2019

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5 out of 5
The hotel overall is nice. They have some construction going on in the lobby which doesn't make for a good impression. However the rooms are nice and clean and Valarie, who greets you for breakfast, is delightful. Once the construction to the street out front is finished, the hotel will be SUPERB.

Posted by on Dec 14, 2018

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About the Hyatt Place New Orleans Convention Center

Location 881 Convention Center Blvd, New Orleans, LA 70130

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 4000 square feet (372 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place New Orleans Convention Center. Parking is available for a fee. This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (21.5 km / 13.3 mi)
  • Train station: New Orleans Union Passenger Terminal (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place New Orleans Convention Center offers 170 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place New Orleans Convention Center has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75.00 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 35.00 per night
  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel New Orleans Center Convention
  • Hyatt Place New Orleans Convention Center
  • Hyatt Place New Orleans Convention Center Hotel
  • Hyatt Place New Orleans Convention Center Hotel
  • Hyatt Place New Orleans Convention Center New Orleans
  • Hyatt Place New Orleans Convention Center Hotel New Orleans

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.