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4.1 out of 5

"Impossible to contact the front desk by phone from my room. Kept getting a recording. Breakfast was very good. " More

By a verified traveler on Wed 06 Oct 2021

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Hotel Description

3-star romantic hotel near National World War II Museum

In historical district

Within a 15-minute walk of this Arts/Warehouse District hotel, you'll find National World War II Museum and Ernest N. Morial Convention Center. Magazine Street and Julia Street Cruise Terminal are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Free WiFi, comfy beds

The 135 individually decorated guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include iPod docks and refrigerators.

Standard Room, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Dec 21 - Dec 22

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express New Orleans - St Charles, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Everyone (4) Couples (2) Family (4)
4 out of 5
Impossible to contact the front desk by phone from my room. Kept getting a recording. Breakfast was very good.

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 8, 2021 by Gina

Thank you for letting us know about your experience. We will look into the phone issue to ensure that the phone in the room was working properly. Since Hurricane Ida, our phone system sometimes does not work properly and are working with the telephone company to address the issue.

5 out of 5
Lance was very accommodating and friendly at check in.

Posted by on May 20, 2021

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Comment from Hotel Management

May 20, 2021 by Tish

Thank you for your comment. We glad to hear Lance was accommodating and welcoming upon your arrival. We pride ourselves on making sure each guest is happy. Thanks again and we hope to see you on your next trip to New Orleans.

3 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

May 27, 2021 by Tish

Thank you for taking the time to comment on your recent stay at the Holiday Inn Express St. Charles Ave. We appreciate your feedback and hope to see you again on your next trip to New Orleans.

5 out of 5

Posted by on Apr 3, 2021

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Comment from Hotel Management

May 17, 2021 by Tish

Thank you for choosing the Holiday Inn Express NOLA St. Charles Ave. We look forward to seeing you on your trip to New Orleans.

4 out of 5
I like that the trolly cars were right in front of the hotel.

Posted by on Mar 31, 2021

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Comment from Hotel Management

May 10, 2021 by Amy-Lynn, General Manager

Dear Guest, We thank you for your review and for your business, if your travels find you back in New Orleans, we look forward to earning your business once again!

4 out of 5
Close access to streetcar and close proximity to downtown New Orleans.

Posted by , from Norfolk, VA on Nov 23, 2020

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Comment from Hotel Management

Nov 24, 2020 by GM

Dear Guest, We appreciate your feedback and are happy to hear you enjoyed your stay with us. We hope to welcome you back soon!

5 out of 5
Didn’t like parking arrangements, had to pay 40/ night was not an easy process. Confusing for elderly people

Posted by on Jan 8, 2020

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5 out of 5
It was close to the WW11 .museum and buses a d restar ts. Tbe only complaint there was no place to ha g clothes in the bathroom. The breakfast was great The concearge (not spelled right) was very helpful.

Posted by on Oct 28, 2019

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5 out of 5
This property is Conveniently located and family friendly! It is clean and has comfy beds and great breakfast.

Posted by on Oct 26, 2019

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3 out of 5
The hotel room was very small, however, the location was excellent.

Posted by on Oct 8, 2019

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About the Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Location 936 Saint Charles Avenue, New Orleans, LA 70130

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles, an IHG Hotel. This 3-star New Orleans hotel is smoke free.

  • 135 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: New Orleans Union Passenger Terminal (0.7 km / 0.5 mi)

Room Amenities

Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Modern
  • Hotel Modern New Orleans
  • Modern Hotel
  • Modern Hotel New Orleans
  • Modern New Orleans
  • Modern New Orleans Hotel
  • New Orleans Hotel Modern
  • New Orleans Modern Hotel
  • Hotel Le Cirque New Orleans
  • Le Cirque New Orleans
  • Holiday Inn Express New Orleans St Charles Hotel
  • Holiday Inn Express New Orleans St Charles
  • Hotel Holiday Inn Express New Orleans - St Charles New Orleans
  • New Orleans Holiday Inn Express New Orleans - St Charles Hotel
  • Hotel Holiday Inn Express New Orleans - St Charles
  • Holiday Inn Express New Orleans - St Charles New Orleans
  • Hotel Modern New Orleans
  • Holiday Inn Express St Charles Hotel
  • Holiday Inn Express St Charles
  • Express New Orleans St Charles
  • Holiday Inn Express New Orleans St Charles
  • Holiday Inn Express New Orleans - St Charles, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.