ADVERTISING SPONSORED LISTING
Enter dates to see availability
In Des Plaines
You'll find Allstate Arena and Rivers Casino within 3 miles (5 km) of this Des Plaines hotel. Also, Lake Park is within half a mile (1 km) and McDonald's Museum is within 3 miles (5 km).
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.
Free WiFi, kitchens
The 122 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.
Extended Stay America - Chicago - O'Hare ratings based on 12 Verified Reviews
Guest reviews for Extended Stay America - Chicago - O'Hare
Apr 7, 2019 by Hotel Management
Thank you for choosing our hotel. We are sorry for the disappointing experience you had during your stay. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. Also, we have alerted our maintenance team about the water, and they are checking and fixing it immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Feb 19, 2019 by Hotel Management
Thank you for being our guest. We apologize for the inconvenience you mentioned. Please be assured that we have discussed your feedback with the concerned team to fix the problem with the iron immediately. We have also discussed your feedback with our associates to remind to our primary goal is to provide outstanding customer care to our guests. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Nov 26, 2018 by Hotel Management
Thank you for sharing your experience at our hotel. We apologize for the housekeeping issues you encountered in your room. Please be assured that we have discussed your feedback with the concerned teams, and we're working on our procedures so that such situations can be prevented from occurring again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Aviod this place
Feb 15, 2018 by Hotel Management
Jerry, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you and your wife. Sincerely, Hotel Management
Jan 27, 2018 by Hotel Management
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us, but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast. We have shared your concerns with our leadership team for any future improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
I never write reviews but
Dec 14, 2017 by Hotel Management
Please accept our sincere apologies for the issues you had with the comfort of your bedding and that our complimentary grab-and-go breakfast did not live up to your expectations. We will follow up on your concerns to ensure we are doing everything possible to better serve our guests. We regret and hope you will give us a chance to impress you on a future date. Sincerely, Hotel Management
Jun 17, 2017 by General Manager
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Dec 20, 2016 by General Manager
It was our pleasure having you as our guest at Extended Stay America- Chicago - O'Hare. We appreciate your wonderful rating and are glad you enjoyed your stay with us. We value your observation and hope to see you again soon. Sincerely, General Manager
Okay, other than the bathroom...
by General Manager
Thank you for being our guest at Extended Stay America - Chicago - O'Hare. We are happy to read our location was convenient for your needs and that you were pleased with our pricing. We are also glad that you were overall pleased with the cleanliness of your room, but we are sorry to read there were some cleanliness issue in the bathroom. We will certainly share your comments with our housekeeping department to step up our game. We appreciate your business and look forward to your return. Sincerely, General Manager
Filthy and poorly managed
Although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained. Our guests deserve a clean, well maintained, and comfortable suite while staying with us. We apologize you did not have a better experience during your stay, and we are certain your next visit will be absolutely wonderful! We hope you give us a second chance to prove ourselves. Sincerely, General Manager
About the Extended Stay America - Chicago - O'HareLocation 1201 E Touhy Ave, Des Plaines, IL 60018
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Chicago - O'Hare also features laundry facilities, a safe deposit box at the front desk, and RV/bus/truck parking. Self parking is free. This Des Plaines hotel is smoke free.
- 1 building
- 122 guestrooms or units
- 3 levels
- To-go breakfast (free)
- Self-service laundry
- Front desk (limited hours)
- Front-desk safe
- No smoking on site
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking
- Airport: Chicago, IL (ORD-O'Hare Intl.)
- Train station: Rosemont O'Hare Transfer Station (2.5 km / 1.6 mi)
- Parking: Free self parking; extended parking available for a surcharge
Extended Stay America - Chicago - O'Hare offers 122 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
- Bathrooms are partially open
- In-room kitchen
- Flat-screen television
- Cable channels
- Premium channels
- Coffee maker
- Shower and tub combination
- Housekeeping (on request)
- Local calls (free)
- Hair dryer available
- Toiletries (free)
- Iron and ironing board
- Air conditioning
Food & Drink
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 21
Special check-in instructions:
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets: USD 25 per pet, per day (maximum USD 150 per stay)
- Maximum 2 per room (weight limit: 25 lbs)
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- No rollaway/extra beds available
- No cribs (infant beds) available
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Extended parking fee: USD 10 per day
- Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
- Weekly housekeeping provided; additional cleaning fee: USD 10 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Extended Stay America Chicago O'Hare North
- Extended Stay America Hotel Chicago North O'Hare
- Extended Stay America Chicago O'Hare Hotel Des Plaines
- Extended Stay America Chicago O'Hare Hotel
- Extended Stay America Chicago O'Hare Des Plaines
- Extended Stay America Chicago O'Hare
You should know
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).