In Des Plaines
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Allstate Arena and within 3 miles (5 km) of Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.
Free WiFi, kitchens
The 122 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and safes are also available. Housekeeping is available on request.
Jul 23, 2020 by Hotel Management
Andrew, thank you for the wonderful feedback. It is nice to hear you liked your comfortable suite. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, too. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Oct 7, 2019 by Hotel Management
Thank you for your awesome review of the Extended Stay America. We are glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. We look forward to welcoming you again soon. Sincerely, Hotel Management
Aug 23, 2019 by Hotel Management
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your clean and comfortable accommodations and enjoyed our ideal location. However, we regret we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Apr 7, 2019 by Hotel Management
Thank you for choosing our hotel. We are sorry for the disappointing experience you had during your stay. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. Also, we have alerted our maintenance team about the water, and they are checking and fixing it immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Feb 19, 2019 by Hotel Management
Thank you for being our guest. We apologize for the inconvenience you mentioned. Please be assured that we have discussed your feedback with the concerned team to fix the problem with the iron immediately. We have also discussed your feedback with our associates to remind to our primary goal is to provide outstanding customer care to our guests. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Nov 26, 2018 by Hotel Management
Thank you for sharing your experience at our hotel. We apologize for the housekeeping issues you encountered in your room. Please be assured that we have discussed your feedback with the concerned teams, and we're working on our procedures so that such situations can be prevented from occurring again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Feb 15, 2018 by Hotel Management
Jerry, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you and your wife. Sincerely, Hotel Management
Jan 27, 2018 by Hotel Management
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us, but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast. We have shared your concerns with our leadership team for any future improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Dec 14, 2017 by Hotel Management
Please accept our sincere apologies for the issues you had with the comfort of your bedding and that our complimentary grab-and-go breakfast did not live up to your expectations. We will follow up on your concerns to ensure we are doing everything possible to better serve our guests. We regret and hope you will give us a chance to impress you on a future date. Sincerely, Hotel Management
Extended Stay America - Chicago - O'Hare offers its guests laundry facilities, a front desk safe, and RV/bus/truck parking. WiFi is free in public spaces. Free self parking is available. This Des Plaines hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking
Extended Stay America - Chicago - O'Hare offers 122 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.