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Meliá Casa Maya Cancún

Property class: 4
Family-friendly stay near Langosta Beach

Choose dates to view prices

Photo gallery for Meliá Casa Maya Cancún

A poolside area with lounge chairs and tables, a clear view of the ocean, and a covered seating area with umbrellas.
Property video
A restaurant with wicker furniture, a bar area, and a view of the beach.
A resort with multiple buildings, a central pool, and a beach area with sun loungers and umbrellas.
A resort with a thatched-roof building, outdoor dining area, and a view of the ocean.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪1 min walk‬
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Tortuga Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Melia Room, Room, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Melia Room, Room, Ocean View

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

A hotel room with a large bed, a desk with a lamp, a TV, and a view of the beach through the window.

The Level Room Swim Up

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

A hotel room with a bed, bedside tables, a desk, and a chair.

Melia Suite Ocean View

9.4 out of 10
Exceptional
(35 reviews)
  • Ocean view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

A modern living room with a sofa, two armchairs, a coffee table, and a TV on a stand. There are two side tables with lamps, a large window with a view of palm trees and the sea, and a small desk with a mirror and decorative items.

The Level Suite Swim Up

  • Ocean view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for The Level, Suite, Ocean View

A modern hotel room with a large bed, a bedside table, a TV, and a mirror.

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through the window.

The Level Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

A hotel room with a bed, a TV, a desk, and a hallway leading to another room.

The Level, Room, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Room, Balcony, Ocean View

A hotel room with a large bed, two wall sconces, a round side table, a chair, and a view through a large window.

Melia Room, Room, Balcony, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level, Room, Balcony, Ocean View

A hotel room with a bed, a TV, a desk, and a hallway leading to another room.

The Level, Room, Balcony, Ocean View

  • 517 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Suite Garden View with Balcony

A modern living room with a flat-screen TV, a dining area with a round table and chairs, a sofa with cushions, and a coffee table.

Melia Suite Garden View with Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Ocean View

Room

Room Standard with Ocean View

  • Ocean view
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Ocean View

Room

Suite Junior with Ocean View

  • Ocean view
  • 871 sq ft
  • Sleeps 5

View all photos for Room Superior with Ocean View

Room

Room Superior with Ocean View

  • Ocean view
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

On the beach.You'll be within 2 miles (3 km) of Langosta Beach and 6 miles (10 km) of Cancun Convention Center with a stay here. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 miles (10 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Langosta Beach - 1 min walk - 0.1 miles
  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Escénica Tower - 14 min walk - 0.8 miles
  • Tortuga Beach - 17 min walk - 0.9 miles
  • Playa Tortugas - 3 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪La Palapa - ‬7 min walk

About this property

Meliá Casa Maya Cancún

Family-friendly stay near Langosta Beach
Some rates at Meliá Casa Maya Cancún are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Meliá Casa Maya Cancún for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool.

There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This beach property also offers outdoor tennis courts, a 24-hour fitness center, and a garden. Free self parking is available.

This 4-star Cancun property is smoke free.

  • 257 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Meliá Casa Maya Cancún offers 257 accommodations with minibars and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Meliá Casa Maya Cancún

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 005-007-000653/2025

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

How close is Meliá Casa Maya Cancún to the airport?

Meliá Casa Maya Cancún is 17 mi (33-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Meliá Casa Maya Cancún?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Meliá Casa Maya Cancún on Oct 3, 2026 start from $270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Meliá Casa Maya Cancún have an airport shuttle?

Airport shuttle services are not available at Meliá Casa Maya Cancún.

Does Meliá Casa Maya Cancún offer free breakfast?

Meliá Casa Maya Cancún does not offer free breakfast.

What time is check-in at Meliá Casa Maya Cancún?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Does Meliá Casa Maya Cancún have a pool?

Meliá Casa Maya Cancún features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Meliá Casa Maya Cancún have a restaurant?

There are 4 onsite restaurants, offering options like local cuisine and ocean views.

How close is Meliá Casa Maya Cancún to downtown Cancun?

Meliá Casa Maya Cancún is 4.8 mi away from Cancun.

Meliá Casa Maya Cancún Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 346 out of 672 reviews
Rating 8 - Good. 166 out of 672 reviews
Rating 6 - Okay. 78 out of 672 reviews
Rating 4 - Poor. 38 out of 672 reviews
Rating 2 - Terrible. 44 out of 672 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this resort was great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , I would recommend it to anyone
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were excellent!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very family friendly, very hard working staff.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect! Food was so good, and the drinks were perfect!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, we enjoyed the unlimited drinks and food, overall the stay was fantastic.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view and clean
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good family holiday
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an excellent resort. Clean, fun activities for all ages, and great food.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amenities
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good food, lots of activities, great beach, comfortable rooms, nice pools
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great experience staying at this hotel. I definitely will go back again. The staff was very cordial and friendly. David and Marcos made us feel very welcome to the hotel, and they both were very kind and helpful with what was needed. The only thing I will improve is the quality of the food, which was ok but not outstanding.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the hotel and had a great stay overall. The hotel itself is beautiful, and the beach was absolutely excellent. The only downside was that the waiters at the restaurant and bars seemed very busy at times, so food and drinks could take a little while to arrive. However, considering the price, I really can’t complain much because the experience overall was very good.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great all inclusive family hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort i cant wait to go back !
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with lots of activities for kids. Property is clean and oceanview suite is spacious.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond friendly. Everyone, was ready to help a moments notice. Special thanks to lifeguard Ricardo, waiter Emmanuel on the beach, also Rodi, and Isa at the Level Club. You guys made the experience the best. Thank you!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!!
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and rooms were great!! Food was not good! Restaurant manager needs Customer Service training.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with kids. Beautiful and very clean beach. Delicious food and drinks. Very well organized 👌 👏
Stayed 11 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katrina was very helpful best server. Pool needs to separate kids from adults. Kids was even involved in gambling pool games that was a disappointment for me.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jun 2026

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