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Melia Casa Maya Cancun All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

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Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
4 restaurants, lunch served, local cuisine
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
4 restaurants, lunch served, local cuisine
Water park

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • Spa
  • Laundry

Explore the area

View in a map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪1 min walk‬
  • Place, Tortuga Beach
    ‪17 min walk‬
  • Place, Playa Tortugas
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Melia Room, Room, Ocean View

Melia Room, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Room, Room, Ocean View

8.8 out of 10
Excellent
(17 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

The Level Room Swim Up | View from room

The Level Room Swim Up

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

The Level Suite Swim Up | View from room

The Level Suite Swim Up

  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for The Level, Suite, Ocean View

The Level, Suite, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

  • 1119 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

Room Standard with Ocean View

  • 441 sq ft
  • Sleeps 4

View all photos for Room Superior with Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

Room Superior with Ocean View

  • 441 sq ft
  • Sleeps 4

Room Standard with Ocean View

  • 441 sq ft
  • Sleeps 1

Suite Junior with Ocean View

  • 871 sq ft
  • Sleeps 1

Suite Superior with Ocean View

  • 871 sq ft
  • Sleeps 1

Suite Superior with Ocean View

  • 871 sq ft
  • Sleeps 1

Family Suite -8 guests- Superior with Ocean View

  • 1119 sq ft
  • Sleeps 1

Room Superior with Ocean View

  • 441 sq ft
  • Sleeps 1

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About the neighborhood

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Langosta Beach and 3 miles (5 km) of Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 miles (10 km).

What's nearby

  • Langosta Beach - 1 min walk - 0.1 miles
  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Escénica Tower - 14 min walk - 0.8 miles
  • Tortuga Beach - 17 min walk - 0.9 miles
  • Playa Tortugas - 3 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk
  • ‪Restaurant Dos Lunas - ‬10 min walk
  • ‪Wink Lobby Bar - ‬4 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Melia Casa Maya Cancun All Inclusive

4-star beachfront property near Langosta Beach
Melia Casa Maya Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Melia Casa Maya Cancun All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool.

There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 4-star Cancun property is smoke free.

  • 260 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Melia Casa Maya Cancun All Inclusive offers 260 accommodations with minibars and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melia Casa Maya Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

How close is Melia Casa Maya Cancun All Inclusive to the airport?

Melia Casa Maya Cancun All Inclusive is 17 mi (33-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on Nov 30, 2025 start from $267.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Casa Maya Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Melia Casa Maya Cancun All Inclusive.

How close is Melia Casa Maya Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Melia Casa Maya Cancun All Inclusive offer free breakfast?

Melia Casa Maya Cancun All Inclusive does not offer free breakfast.

Is there a casino at Melia Casa Maya Cancun All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are nearby.

What time is check-in at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Melia Casa Maya Cancun All Inclusive?

This property offers free self parking.

Does Melia Casa Maya Cancun All Inclusive have a pool?

Melia Casa Maya Cancun All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Melia Casa Maya Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like local cuisine and ocean views.

Does Melia Casa Maya Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer facials, massages, and body treatments.

How close is Melia Casa Maya Cancun All Inclusive to downtown Cancun?

Melia Casa Maya Cancun All Inclusive is 3.3 mi away from Avenida Kukulkan.

Reviews

Melia Casa Maya Cancun All Inclusive Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 149 out of 316 reviews
Rating 8 - Good. 86 out of 316 reviews
Rating 6 - Okay. 43 out of 316 reviews
Rating 4 - Poor. 18 out of 316 reviews
Rating 2 - Terrible. 20 out of 316 reviews

Reviews

10/10 Excellent

Nicole Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything food was excellent, clean resort, beach beautiful. Staff was amazing!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ailin Rojas

Stayed 4 nights in Jul 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Mustafa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just bad don't go
Stayed 5 nights in Aug 2025

10/10 Excellent

Nikola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this property with my family and our experience was amazing. Most of all I would like to praise the staff, every single interaction we had was positive and I have nothing but praise for them. The food is also amazing with variety throughout our stay. There were various activities throughout the day for both children and adults. Just amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lidia Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive to our needs, and constantly checking on us.
Stayed 4 nights in Aug 2025

8/10 Good

Anubhav

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It only had one main pool with no walk up bar in the pool. Drinks are OK not the best wish there was more options for drinks.
Stayed 4 nights in Jul 2025

6/10 Okay

Alberto Ruiz

Liked: Cleanliness, property conditions & facilities
Hotel was fine, but food variaty was actually poor. Also service from staff was regular, some were very good while others not that much.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tommy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really an excellent property and the staff were fabulous and attentive. Rooms are expansive, food options were plentiful and met all different desires in our group. This is a shining star!
Stayed 5 nights in Aug 2025

8/10 Good

wenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is really nice. My family and children really enjoyed the say but the only cons is the food at the mercado, which is the main buffet, is not the best. There is not a variety of food and it doesn't taste good at all. If the food is the buffet gets improved, the rate will be 10/10
Stayed 7 nights in Aug 2025

6/10 Okay

ERSHAD

Stayed 6 nights in Jul 2025

6/10 Okay

Victor

Stayed 6 nights in Aug 2025

10/10 Excellent

Magdalena Wiktoria

Stayed 5 nights in Aug 2025

8/10 Good

Antonia Estrada De

Liked: Cleanliness, staff & service, property conditions & facilities
The check in area has a rare smell (it stinks) The room was great but the bathroom needs to be remodeled the sink faucet is rusted and the showered looked there was mold due to the humidity in the shower. Recommend more help in the pool area -drinks would take a while.
Stayed 5 nights in Jul 2025

10/10 Excellent

Caleb Morales

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a must stay for families with small Children. Definitely will come again
Stayed 7 nights in Jul 2025

8/10 Good

Mariel Ruiz, Saint Petersburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be better, the buffet is small. My room was beautiful.
Stayed 5 nights in Jul 2025

6/10 Okay

Hassan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Staff and service was awesome but food was awful, buffet foods quality was awful, restaurants foods was good but they have shortages of crew and food deliver very late and cold, two times I received my appetizer after finish main course.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kanesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good food. Fun & happy place to be. Cool hotel
Stayed 5 nights in Jul 2025

6/10 Okay

Sheila

Traveled with family
The rules were dirty and we’re not up to par
Stayed 5 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Dyanet

Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
We had a great time at this property. The staff were mostly kind they just seemed under staffed.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ruben Robbhinds Rodriguez, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortably
Stayed 3 nights in Jul 2025

8/10 Good

YESSENIA

Liked: Staff & service, property conditions & facilities
I am a very picky about cleaning, the room was clean but the bathroom need it more attention the sink, under the snick and the shower. We had a room change because the first one only had a partial ocean view and we had requested an ocean front, they were great at changing the room for us, but the first room had bu
Stayed 5 nights in Jul 2025