On the beach
Within a 15-minute walk of this Zona Hotelera resort, you'll find Langosta Beach and Tortuga Beach. Turtle Beach and Cancun Convention Center are also within 3 miles (5 km).
Marina, fitness center
A marina, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 2 outdoor tennis courts and perks like free self parking and free WiFi.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 370 guestrooms also offer free WiFi and flat-screen TVs. Microwaves, room service, and coffee/tea makers are also available.
Mar 19, 2020 by Hotel Casa Maya
Dear Guest, Thank you for reviewing Hotel Casa Maya! We are really happy to know you have enjoyed your stay, was a pleasure to have you at home. We hope you can visit us again in the near future.
Feb 13, 2020 by Hotel Casa Maya
Thanks for taking the time to comment about our service.
May 28, 2019 by Hotel Casa Maya
Muchas gracias por sus comentarios, su solicitud ha sido enviada a la Gerencia para su análisis, Deseamos que su estancia con nosotros sea lo mas placentera posible. Hotel Casa Maya.
Aug 7, 2018 by Estefani Ortega
Dear guest, We appreciate you taking the time to share cour comments and experience. Your opinion is very important to us because they help us improve our service and facilities. It will be a pleasure to have you back on your next vacation. Best regards.
Mar 5, 2018 by Estefani Ortega
Dear guest, We are pleased to know that you had an excellent vacation at the Hotel. Thank you for take the time to share your comments and experience about our service. We work hard to make our guests happy. It will be a pleasure to have you back in your next vacation.
We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 14 April 2020 to 26 June 2020 (dates subject to change).
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel Casa Maya, and enjoy amenities like a marina and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a fitness center, and a garden. Free self parking is available. This 3.5-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Casa Maya offers 370 accommodations with safes and coffee/tea makers. 24-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Las Brisas - This restaurant specializes in international cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.