Melia Casa Maya Cancun All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Melia Casa Maya Cancun All Inclusive

Relax in a serene beachfront setting with a spacious outdoor dining area overlooking the ocean, pool, and beach.
Property video
Enjoy a warm and inviting dining experience in our restaurant, featuring exposed brick walls, wooden paneling, and pendant lighting.
Relax by the pool surrounded by palm trees and a thatched-roof structure.
Enjoy a meal with ocean views in our resort's thatched-roof dining area surrounded by lush gardens and palm trees.

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500
  • Langosta Beach
    ‪1 min walk‬
  • Cancun Convention Center
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Level Grand Suite

  • 1119 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

The Level, Room, Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Melia Room, Ocean View

8.6 out of 10
Excellent
(14 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Level Room Swim Up

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Melia Suite Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • 872 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Level Suite Swim Up

  • 872 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Apartment Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 5

Family Suite -8 guests- Superior with Ocean View

  • Ocean view
  • Sleeps 10

Room Standard

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 5

Room Standard with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Family Suite -8 guests- Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Room Standard with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 5

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About the neighborhood

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Langosta Beach and 3 miles (5 km) of Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 miles (10 km).

What's nearby

  • Langosta Beach - 1 min walk - 0.0 miles
  • Tortuga Beach - 17 min walk - 0.9 miles
  • Playa Tortugas - 3 min drive - 1.3 miles
  • Cancun Convention Center - 5 min drive - 2.8 miles
  • La Isla Shopping Mall - 11 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Venecia - ‬10 min walk
  • ‪Las Olas - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

4-star beachfront property near Langosta Beach
Melia Casa Maya Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Melia Casa Maya Cancun All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool.

There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a garden and a terrace. Free self parking is available.

This 4-star Cancun property is smoke free.

  • 260 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Melia Casa Maya Cancun All Inclusive offers 260 accommodations with minibars and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melia Casa Maya Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

How close is Melia Casa Maya Cancun All Inclusive to the airport?

Melia Casa Maya Cancun All Inclusive is 17 mi (33-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on Aug 16, 2025 start from $361.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Casa Maya Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Melia Casa Maya Cancun All Inclusive.

How close is Melia Casa Maya Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Melia Casa Maya Cancun All Inclusive offer free breakfast?

Melia Casa Maya Cancun All Inclusive does not offer free breakfast.

Is there a casino at Melia Casa Maya Cancun All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are nearby.

What time is check-in at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Melia Casa Maya Cancun All Inclusive?

This property offers free self parking.

Does Melia Casa Maya Cancun All Inclusive have a pool?

Melia Casa Maya Cancun All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Melia Casa Maya Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like local cuisine and ocean views.

Does Melia Casa Maya Cancun All Inclusive have a spa?

There are no spa services available at this property.

How close is Melia Casa Maya Cancun All Inclusive to downtown Cancun?

Melia Casa Maya Cancun All Inclusive is 3.3 mi away from Avenida Kukulkan.

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 91 out of 198 reviews
Rating 8 - Good. 59 out of 198 reviews
Rating 6 - Okay. 23 out of 198 reviews
Rating 4 - Poor. 14 out of 198 reviews
Rating 2 - Terrible. 11 out of 198 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Traveled with large family. Learned last minute airport transportation is not included unless you pay for upgrade. Beach was nice with plenty of chairs, waterpark was fun for kids but food was not good. Struggled to find anything the kids would eat. Significant maintenance issues on the property. Our AC was out the majority of our stay, in our upgraded Level suite, making it miserable at night. Repairs were happening at the pool with electrical cords run where wet kids were playing. Elevator was out making it very difficult to make it back and forth to our room. Big chunk of the ceiling collapsed on first floor, looked like a leak.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so good. Staffs, foods, room, service, beach, show, pool, everything was good.
Stayed 4 nights in Apr 2025

8/10 Good

mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, minor things to improve in our eyes, pool extended hours, more choices to dine
Stayed 5 nights in Apr 2025

8/10 Good

Lucas, Toronto

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife, kids, and I thoroughly enjoyed our stay. The staff was excellent, and the food was truly delightful!
Stayed 8 nights in Apr 2025

10/10 Excellent

Regan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Melia for a week this month. Had a wonderful time with our family and 3 young boys (age range 3-7). We loved the smaller size of the resort. The staff and service was excellent. I felt that they were so kind and did their work with joy, despite putting in long hours serving others. The food was good. Nothing extraordinary but it was still enjoyed. Only suggestion was to have greater variability from one night to the next. Overall though, it was very good. Loved the beach. Lots of good memories in the water and at the kids water park. Would definitely recommend.
Stayed 6 nights in Apr 2025

10/10 Excellent

Pouyan

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect ❤️
Stayed 5 nights in Apr 2025

8/10 Good

Angelica, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nice hotel with super friendly staff. The restaurants requiring reservations had amazing food. The water park was a big plus . I really liked that it wasn’t one of these extremely large resorts where time is consumed getting to the different areas, this is just perfect. Plenty of beach and pool chairs at any time of the day. Cons: The buffet food leaves a lot to be desired. There aren’t many options for kids. The drinks could be bette.
Stayed 4 nights in Apr 2025

8/10 Good

Laura Louise

Traveled with family and small children
Liked: Amenities
We enjoyed the smallness of this resort. Everything was so accessible.
Stayed 6 nights in Apr 2025

6/10 Okay

DESEREE

Traveled with family and small children
We just go home from a 5 day stay. We had upgraded our room before our stay since a discounted price was offered. What came with that was a concierge service, upgraded room and access to all 3 restaurants. Initially it seemed like a great added service. We were told we would have our own check in /out special services, which was only provided after. 20 minutes of waiting in line. Room ended up not having much of an upgraded look to it at all. Honestly for the hotel being recently renovated, the room was lack luster , bathroom had a rusty faucet and the shower area was very dark. Italian restaurant is hands down the best one there. Limited options at the other 2. If you do not upgrade to the level experience you then only have 2 options, 1 of which you need a reservation and they are only open at night. Most of the staff were very friendly. Lobby bartender Fernando was amazing. Antonio who works as the activity staff was a blast. All that being said they did recently change from being a time share resort to an all-inclusive resort. I feel this a big change for the staff and the current time share holders. They do also offer day passes at this resort as well to give a perspective of the different options available here . Kids water park was the best. Things to keeps in mind if visiting : They have no TV’s around the hotel(lobby bar or outside bar). If you enjoy watching sports this may hinder your decision to stay here. The masters were on and we had to use our phone.
Stayed 5 nights in Apr 2025

6/10 Okay

My

Disliked: Property conditions & facilities
Building out dated
Stayed 6 nights in Apr 2025

6/10 Okay

Yuridiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers many positive aspects, including spacious rooms and an ocean view I would rate a 7 out of 10. The pool and water park are excellent for children. Staff were consistently polite and courteous. However, the overall rating is three stars due to the subpar quality and taste of the food. The buffet selection is limited, and improvements are needed in this area. While the Casa Nostra restaurant was enjoyable, requiring reservations limits accessibility.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience for me and my family. The staff is helpful, attentive and made us feel extremely welcome and taken care of. The food was great, the facilities beautiful. I’d definitely choose this hotel if I visit again, it’s smaller than some hotels in the area and I think it’s what makes it even more charming as they really focused on fulfilling all our needs and getting around was also easy and accessible. Thank you Melia Casa Maya!!!!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Pritpal Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Katerina

Very nice setting of the property right on the shore. Very clean around and unit was very clean and spacious. The food and beverage in buffets and restaurants was good and tasty.! The only suggestion if hotel will provide more bottles of water.
Stayed 7 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great! I liked
Stayed 5 nights in Mar 2025

10/10 Excellent

Marie Joanne Maxine, Orillia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here with our two young kids (ages 3 and 7 months). The resort was conveniently small, which made it easy to get back to the room for naps — a huge plus when traveling with little ones. We were pleasantly surprised with a free upgrade to a suite, and the room was dark and soundproof, perfect for both night sleep and daytime naps. The food was varied and delicious every day, and the service was consistently great. We loved the beautiful beach and pool — it was never too busy, so there was no stress about rushing out early to save chairs. There were always loungers available. A couple of suggestions for improvement: adding more stroller-friendly ramps throughout the resort would make it easier to get around, and offering a way to stream or watch the nightly shows from the room would be amazing for parents with sleeping kids who still want to enjoy the entertainment. All in all, a great experience for a young family — we’d definitely return!
Stayed 9 nights in Mar 2025

6/10 Okay

Nicole

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
under new renovations, very clean and modern
Stayed 7 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I highly recommend this place
Stayed 7 nights in Mar 2025

10/10 Excellent

Adrianus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia Casa Maya is an all inclusive resort that felt like a small boutique hotel while we were there. The pool is not the biggest, it doesn't have as many restaurants as other resorts, but the staff is super friendly (for the most part) and their courtyard and beach area feel very sheltered. Overall we had a great time, we had the pleasure of enjoying a swim-up suite which was a game changer for us with young kids (8 an 10), it gave us a lot of room to just sit back and relax without having to worry about sunbeds being available at the main pool. Food-wise it's not the best, and that mostly reflects in the lack of choice. We tried the Italian restaurant, didn't like it at all, we ate at the Cape Nao twice, also wasn't necessarily our favorite.. but the buffet was very very similar every night, despite "theme's" being advertised by the concierge. The food at the buffet was fine, but pretty much the same almost every night. All that said, we had a great time and enjoyed the super friendly staff. There's a booth for water based adventures like parasailing, sea-doo-ing, that also hands out the towels. It's not cheap, but a lot of fun, definitely worth having a chat with the fellow in there. If you have young(er) kids, don't overlook kidsdom, the children's club. It's not a huge entertainment heavy thing, but the ladies that run it are amazing and despite their ages our kids had a ton of fun going there.
Stayed 10 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was top notch. The bartenders, servers, and entertainment crew was awesome. It is a chill environment and quiet in the evenings great for people just looking to relax. As well as fun activities in and around the pool during the day. Ariel the bartender, Oscar M the waiter, and Antonio on the entertainment crew were amazing and felt like a friend by the end of the trip.
Stayed 7 nights in Mar 2025

6/10 Okay

Emanuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is nice here, kids would love it here.
Stayed 3 nights in Mar 2025

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean property and our room was amazing! Had a suite on the top floor. Staff was fantastic and our concierge Victor was fantastic! Location is away from party hotel zone so it was nice and quiet for that. lots of families here as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mario

Stayed 5 nights in Mar 2025