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XOZA CANCUN Distinctive Hotels

2.5 star property
Hotel near Plaza 28 in Cancun

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Photo gallery for XOZA CANCUN Distinctive Hotels

Terrace/patio
Indoor pool
Reception
Terrace/patio
Luxury Suite, 1 Queen Bed, City View | In-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lopez Portillo, Cancun, QROO, 77513
  • Las Palapas Park
    ‪19 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Cancun Mall
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Luxury Suite, 1 Queen Bed, City View

Luxury Suite, 1 Queen Bed, City View | In-room safe, free WiFi, bed sheets

Luxury Suite, 1 Queen Bed, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | In-room safe, free WiFi, bed sheets

Luxury Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • 25 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • 35 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Downtown Cancun stay.Your stay at this Downtown Cancun hotel places you within 2 miles (3 km) of Mercado 28 and Mercado 23. Plaza 28 and Extreme Adventure are also within 2 miles (3 km).

What's nearby

  • Las Palapas Park - 19 min walk - 1.0 mile
  • Plaza 28 - 19 min walk - 1.0 mile
  • Cancun Mall - 2 min drive - 1.1 miles
  • Plaza Las Americas - 4 min drive - 2.0 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Los 7 Mares - ‬8 min walk
  • ‪Antojitos Yucatecos Polcanes y Panuchos - ‬4 min walk
  • ‪La Loteria Taqueria - ‬6 min walk
  • ‪El Pocito - ‬7 min walk
  • ‪Las Tortas de Cochinita - ‬4 min walk

About this property

XOZA CANCUN Distinctive Hotels

Hotel near Plaza 28 in Cancun
A free manager's reception is offered daily. XOZA CANCUN Distinctive Hotels also features an indoor pool, a garden, and an elevator. Self parking is free.

This Cancun hotel is smoke free.

  • 42 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Front desk (24 hours)
  • Pool or billiards table
  • Garden
  • Elevator
  • No smoking on site
XOZA CANCUN Distinctive Hotels offers 42 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free daily manager's reception

Things to do

  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at XOZA CANCUN Distinctive Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at XOZA CANCUN Distinctive Hotels.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

XOZA CANCUN Distinctive Hotels Hotel
XOZA CANCUN Distinctive Hotels CANCUN
XOZA CANCUN Distinctive Hotels Hotel CANCUN

Frequently asked questions

How close is XOZA CANCUN Distinctive Hotels to the airport?

XOZA CANCUN Distinctive Hotels is 11.9 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does XOZA CANCUN Distinctive Hotels have an airport shuttle?

Airport shuttle services are not available at XOZA CANCUN Distinctive Hotels.

How close is XOZA CANCUN Distinctive Hotels to the beach?

This hotel is 17.3 mi (35-min drive) from Delfines Beach and 4.3 mi (13-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does XOZA CANCUN Distinctive Hotels offer free breakfast?

XOZA CANCUN Distinctive Hotels does not offer free breakfast.

Is there a casino at XOZA CANCUN Distinctive Hotels?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are nearby.

What time is check-in at XOZA CANCUN Distinctive Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at XOZA CANCUN Distinctive Hotels?

This hotel offers free self parking.

Does XOZA CANCUN Distinctive Hotels have a pool?

XOZA CANCUN Distinctive Hotels features an indoor pool.

Does XOZA CANCUN Distinctive Hotels have a spa?

There are no spa services available at this hotel.

How close is XOZA CANCUN Distinctive Hotels to downtown Cancun?

XOZA CANCUN Distinctive Hotels is 1 mi away from Cancun.

XOZA CANCUN Distinctive Hotels Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sebastiano

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again.
Stayed 1 night in Apr 2025

2/10 Terrible

Jarell M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Itzel

Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, flooding issues and the staff left for the night without providing help.
Stayed 4 nights in Mar 2025

6/10 Okay

Idanet, Chalmette

Liked: Cleanliness, staff & service
The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality.
Stayed 4 nights in Feb 2025

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beside the no water for a day it was good
Stayed 3 nights in Feb 2025

10/10 Excellent

Viridiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto.la atención de los recepcionista, el hotel apesar de estar en el centro de Cancún está bonito, te dan café de cortesía. Tiene una alberca techada, billar. Y a 10 minutos caminando está la lavandería 24 horas por si tú estancia es mayor. Me encantó
Stayed 2 nights in May 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Muy buenas instalaciones y el personal siempre nos ayudó en lo que necesitabamos
Stayed 2 nights in May 2025

8/10 Good

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erika Figueroa, CDMX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente disfrutamos la estancia, ambiente tranquilo, el personal muy atento, nos dieron excelentes recomendaciones para comer, el cafecito gratis delicioso, todo muy bien, sin duda regresaria
Stayed 4 nights in May 2025

10/10 Excellent

Renata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo, desde la limpieza, el que nos encargo, todo en excelentes condiciones, muy amables al tratar a uno, de verdad volvería a visitar ese hotel, tiene un oxxo enfrente y todo lo que necesite uno si lo tiene la recepción se lo dan, excelente servicio el mejor hotel 😻
Stayed 1 night in May 2025

6/10 Okay

Iris Adriana

Business traveler
Requiero facturar y me dicen que ellos no me pueden facturar
Stayed 1 night in May 2025

10/10 Excellent

Celene

Stayed 1 night in May 2025

8/10 Good

Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto que esta chiquito, nuevo, limpio y cumple con lo que promete. no me gusto que tiene un olor raro afuera del elevador.
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, cómodo, con todo lo necesario para descanaar. Minimalista y centrico. Peesonal amable.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo bastante bien y económico
Stayed 4 nights in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba muy limpio y la atención fue muy buena, el hotel es nuevo por ende las instalaciones son muy buenas
Stayed 3 nights in Feb 2025

8/10 Good

Ronny

Stayed 1 night in Feb 2025

10/10 Excellent

Juan Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, fue muy cómodo para descansar
Stayed 1 night in Jan 2025