Sunscape Cancun Resort & Spa - All Inclusive

4.0 star property
Beachfront property near Forum Beach

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Photo gallery for Sunscape Cancun Resort & Spa - All Inclusive

1 bedroom, premium bedding, free minibar, in-room safe
Property video
2 outdoor pools, pool umbrellas, sun loungers
Suite, 1 Bedroom (Master) | View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Zona Hotelera, Cancun, ROO, 77500

Room options

Junior Suite, Multiple Beds, Ocean View

  • Sleeps 6
  • 1 King Bed, 1 Double Trundle Bed and 1 Double Bunk Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Oceanfront (Sun)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Oceanfront

  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds, Lagoon View

  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Lagoon View

  • Sleeps 4
  • 2 Double Beds

Family Suite (Junior, King Bunk and Trundle Bed)

  • Sleeps 3
  • 1 King Bed and 1 Double Trundle Bed

Deluxe Suite, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Beachfront

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Beachfront

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Beachfront (Swim up)

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of La Isla Shopping Mall and Gaviota Azul Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Chac Mool Beach is within 2 miles (3 km).

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Snack Grand Park
  • El Mirador
  • Lobby Bar
  • Bubba Gump Shrimp Co.
  • Café Solé

About this property

Sunscape Cancun Resort & Spa - All Inclusive

Beachfront property near Forum Beach
Some rates at Sunscape Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Sunscape Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 458 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 6 bars or lounges
  • 5726 sq ft of conference space
  • 532 sq m of conference space
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Sunscape Cancun Resort & Spa - All Inclusive offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Library
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch plasma TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Frequently asked questions

How close is Sunscape Cancun Resort & Spa - All Inclusive to the airport?

Sunscape Cancun Resort & Spa - All Inclusive is 13.5 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sunscape Cancun Resort & Spa - All Inclusive?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Sunscape Cancun Resort & Spa - All Inclusive on Jul 19, 2025 start from $396.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunscape Cancun Resort & Spa - All Inclusive have an airport shuttle?

Sunscape Cancun Resort & Spa - All Inclusive offers an airport shuttle.

How close is Sunscape Cancun Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Sunscape Cancun Resort & Spa - All Inclusive offer free breakfast?

Sunscape Cancun Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Sunscape Cancun Resort & Spa - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are nearby.

What time is check-in at Sunscape Cancun Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sunscape Cancun Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Sunscape Cancun Resort & Spa - All Inclusive have a pool?

Sunscape Cancun Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool.

Does Sunscape Cancun Resort & Spa - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Sunscape Cancun Resort & Spa - All Inclusive have a spa?

This property has a spa, which features hot stone massages, mani/pedis, and body treatments.

How close is Sunscape Cancun Resort & Spa - All Inclusive to downtown Cancun?

Sunscape Cancun Resort & Spa - All Inclusive is 1.7 mi away from Avenida Kukulkan.

Sunscape Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3485 out of 5669 reviews
Rating 8 - Good. 1308 out of 5669 reviews
Rating 6 - Okay. 497 out of 5669 reviews
Rating 4 - Poor. 188 out of 5669 reviews
Rating 2 - Terrible. 191 out of 5669 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Becky

Stayed 1 night in Jan 2025

10/10 Excellent

Maribel

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Amenities
Really nice property,food was good, treatment by staff was Awsome would definitely come back.
Stayed 5 nights in Apr 2025

10/10 Excellent

John David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with a family of 4 for 4 nights. staff was super friendly the food was good. We were able to eat at every restraunt we wanted to. .We also found chairs and umbrellas to sit poolside and by the ocean no problem. The nightly entertainment was fun. I wish they had the fireshow on the beach but must have been changed due to weather. We walked to the mall which wasnt too far of a walk and we felt safe. it was a pretty awesome trip considering we went during spring break, I thought it would more hectic than it was. The only thing i didnt like was being passed off to a guy named Hector after my check in, he tries to tell you about the areas of the resort then tries to get you roped into a timeshare seminar and he is very persistant about it. I had to tell him no about 10 times before he gave up. But we had a great time and would definetly come back, this is one of the best locations i Cancun!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brent

Traveled with family
Liked: Staff & service, amenities
Great customer service
Stayed 4 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was everything great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Shobna

Liked: Cleanliness
Very good service
Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Food was great, staff were very pleasant. Definitely a good place to bring your family. Very kid friendly.
Stayed 5 nights in Mar 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
It was clean. Service was ok. I did not appreciate the attitude from the front desk. We booked two rooms together and got placed into different floors and separate wings. The woman the next day said she found a closer room on the same floor but could not tell me what room, or guarantee if it was the same room category. We paid extra for a lagoon view but she lied and said that all these categories- lagoon or “internal” views are the same price. That’s not true even on your own website. Food options were not as tasty as other resorts we have been to. It is a small resort but fit our needs for this trip. I would steer away if you don’t have kids. It was during spring break so kids were everywhere.
Stayed 4 nights in Mar 2025

10/10 Excellent

jonggil

Stayed 2 nights in Apr 2025

10/10 Excellent

Irina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are specious and beds were very comfortable. Massage was just amazing, especially with Jasmine. Shows are good, the best that we like was the Before Spain (or something like that). - Pools are quite busy, except very early mornings, and not too much shade around. For cabanas you have to pay to use them. - Always lines to the restaurants, even buffet. And you can’t make a reservation, unless you order some extra food. Actually the extra seafood dish is really nice. But in restaurants you have to wait too long to get served, don’t go there when you already hungry. The staff are very nice, always smiling and working hard. ? Morning exercise couch is quite tough!
Stayed 6 nights in Mar 2025

8/10 Good

Sanghyeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cancun with All-inclusive experience. It was a great experience overall with my parents! The hotel is a family-friendly environment with kids and sometimes it was a bit overwhelming to endure screaming and yelling both in a public and stateroom. That's the only reason I gave 4 stars here.
Stayed 4 nights in Mar 2025

6/10 Okay

Paulina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although I thoroughly enjoyed the food, I didn’t appreciate the front desk staff at all. We were not given any information of what the hotel offered when we checked in. We had electrical outlet issues the first day, no hot water the second day and absolutely no water in our room the 3rd day. I asked that we be moved from the very 1st day because of the electrical issues but they would rather try and fix it and inconvenience the guest than inconvenience themselves. The only reason they moved me from rooms on the 3rd night was because I went to the front desk and demanded we be given another room with running water. We will definitely not be returning to this hotel. On a side note, the caretakers were very kind but the front desk is not helpful. Good luck if you choose to stay there!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wyndham Alltra is beautiful, has great amenities, and delicious food! We were pleasantly surprised with the food which is important to my family- it was delicious!! My son loved the kids pool and water slides. The staff were very friendly and accommodating. The beds were REALLY comfortable and the water pressure in the shower was awesome. There was plenty of entertainment throughout the day. We did not like the store (sun screen was $35). We did not like the one gentleman who served tacos by the pool for lunch- he was very grumpy and did not talk. He seemed like he didn’t want to be there. We would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

nemencio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and friendly the only down fall was there was a LOT of children so when u wanted to relax by the pool it was hard. Maybe next time I will try and adults only. The staff were amazing the food at the resort I have to say was the BEST all inclusive food yet. Drink were great room was very nice and clean. Definitely recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

John H

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. The food was awesome, as well as the wait-staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark, Shelby township

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Mar 2025

8/10 Good

Talmaridge

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

JI HAE

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Alltra Cancun

The Wyndham ALLTRA was amazing. The hotel property is beautiful, clean and the service first class. Numerous options for dinner. Daily pool activities which were fun and entertaining. Would highly recommend
Stayed 8 nights in Mar 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and great food options!!
Stayed 2 nights in Mar 2025

8/10 Good

Maged

Traveled with family
Liked: Cleanliness, staff & service
Clean property, food is not tasty except in the Italian and the Steak House. Many activities to stay entertained. Pool was not very clean though.
Stayed 5 nights in Mar 2025

4/10 Poor

Yordanis Camejo

Disliked: Property conditions & facilities
Dinning was horrible

10/10 Excellent

Lorena

Stayed 7 nights in Mar 2025