Hotel Riu Palace Peninsula - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Aerial view
Minibar, in-room safe, blackout drapes, iron/ironing board
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Tortuga Beach
    ‪9 min walk‬
  • Playa Tortugas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(8 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(34 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.8 out of 10
Excellent
(92 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(19 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 2 King Beds

Junior Suite, Sea View (Superior, M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(308 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 434 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.6 out of 10
Excellent
(325 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (SUMZ / B2C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (SJMB / B2C)

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub, Ocean View (Suite, L)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Sea View (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

8.4 out of 10
Very good
(35 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Villa, Jetted Tub (Suite, L)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Villas, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa, Jetted Tub, Ocean View (Suite, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Double Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Suite Deluxe

  • Sleeps 2

Room Superior with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2

Villa Junior with Garden View

  • Sleeps 2

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Suite Deluxe

  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 2

Villa Deluxe with Sea View

  • Sea view
  • Sleeps 2

Villa Junior with Sea View

  • Sea view
  • Sleeps 2

You may also like

About the neighborhood

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Tortuga Beach. Escénica Tower and Teatro de Cancún are also within 2 miles (3 km).

What's nearby

  • Langosta Beach - 8 min walk - 0.5 miles
  • Tortuga Beach - 9 min walk - 0.5 miles
  • Playa Tortugas - 3 min drive - 1.6 miles
  • Cancun Convention Center - 4 min drive - 2.6 miles
  • La Isla Shopping Mall - 10 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Breakfast - ‬4 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬7 min walk
  • ‪RIU Caribe Pizzeria - ‬4 min walk
  • ‪Swim-up Bar - ‬3 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

4-star beachfront property near Langosta Beach
Hotel Riu Palace Peninsula - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Peninsula - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a hot tub. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A steam room, spa services, and a terrace are also featured at the family-friendly Hotel Riu Palace Peninsula - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 562 guestrooms or units
  • 17 levels
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Peninsula - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Frequently asked questions

How close is Hotel Riu Palace Peninsula - All Inclusive to the airport?

Hotel Riu Palace Peninsula - All Inclusive is 15.1 mi (27-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Peninsula - All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Peninsula - All Inclusive on Jul 28, 2025 start from $323.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Peninsula - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Peninsula - All Inclusive.

How close is Hotel Riu Palace Peninsula - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Peninsula - All Inclusive offer free breakfast?

Hotel Riu Palace Peninsula - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Peninsula - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are nearby.

What time is check-in at Hotel Riu Palace Peninsula - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Peninsula - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Peninsula - All Inclusive have a pool?

Hotel Riu Palace Peninsula - All Inclusive features 5 outdoor pools.

Does Hotel Riu Palace Peninsula - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Hotel Riu Palace Peninsula - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages, body wraps, and body treatments.

How close is Hotel Riu Palace Peninsula - All Inclusive to downtown Cancun?

Hotel Riu Palace Peninsula - All Inclusive is 3 mi away from Avenida Kukulkan.

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3010 out of 4657 reviews
Rating 8 - Good. 905 out of 4657 reviews
Rating 6 - Okay. 376 out of 4657 reviews
Rating 4 - Poor. 148 out of 4657 reviews
Rating 2 - Terrible. 218 out of 4657 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra, Revere

Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Apr 2025

10/10 Excellent

Carrie Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place ! Friendly and great great staff that is very accommodating!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmin, elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Garrett Luke

Stayed 5 nights in Apr 2025

10/10 Excellent

Vanessa, Chicago

Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie, The Colony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the smell at night in certain parts and stairs with no elevator.
Stayed 4 nights in Mar 2025

8/10 Good

Reece

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the RIU. The hotel is a little dated. The restaurants were good. Wish they had a few more shopping type stores and more dining options around the pool, but overall great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Semon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 6 nights in Mar 2025

8/10 Good

Sukhwinder

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I loved the convenience of the property it terms of walking distance from lobby to pools and restaurants. Everything is nearby and my most favorite is the daily pool activities in the heated pool. There were 4 pools to choose from and the views from the pool area were breath taking. The best pool side food I'd ever tasted, the bbq burgers, fries and nachos. The downfall is the outdated and in need of repair are the bedrooms. The Japanese restaurant was the best. However, the breakfast was terrible. None of the options tasted good. The dinners were not that good either at the restaurants. The Italian restaurant did have an amazing buffet but not dinner menu. I would still stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Annette, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

MARTIN RENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were great always clean. My room on the ninth floor with a premium ocean view was a little dated. Room was clean but had a few issues with plumbing no hot water that was fixed right away. Had a great time and service is spot on. I will return!
Stayed 7 nights in Mar 2025

8/10 Good

Luz, Orange City

Liked: Cleanliness, staff & service, amenities
Overall it was fine, waiters around the pool took too long to bring beverages, by the time the beverages were brought, the ice was melted. Pool bar was too far from where I was sitting to walk to get my beverages.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shahab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super fun paradise.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Mar 2025

10/10 Excellent

Raygine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything dorcella made my room and my birthday special ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilberto Mata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 5 nights in Mar 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to charge me for their
Stayed 8 nights in Mar 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was a great first time to Cancun. We enjoyed the friendly staff and great ocean view.
Stayed 4 nights in Mar 2025

6/10 Okay

Nandar Oo

Traveled with partner
Liked: Cleanliness, staff & service
I stayed at the room 207 which is second floor, (suite Jetted tub ocean view) and I am 5 and half months pregnant. The floor was leaking A LOT OF water from the upstairs at the door way where the entry mirrors are at, I obviously didn’t see it and I slipped and my husband called them about it and they hung up the phone, without saying anything no sorry, no nothing! So we had to go to the reception and ask for the maintenance request, even then they didn’t ask me where I got hurt. At that point, I was so disappointed and speechless! My back is still hurting from that, thanks to god the baby seems fine! Super bad maintenance. They gotta learn how to apologize people!
Stayed 4 nights in Mar 2025

10/10 Excellent

Douglas

Stayed 5 nights in Mar 2025

8/10 Good

Irina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at restaurants and main buffet were wonderful
Stayed 5 nights in Mar 2025

10/10 Excellent

William Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Staff are very friendly. Food options are incredible.
Stayed 5 nights in Mar 2025

10/10 Excellent

MARIA

Traveled with partner
Liked: Amenities
Everyone is so nice and helpful and definitely coming back
Stayed 4 nights in Mar 2025