Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
4-star beachfront property near Gaviota Azul Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Buffet
View from property
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

Suite Luxury with Sea View

  • 656 sq ft
  • Sleeps 2

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Junior Suite (M)

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (C)

8.2 out of 10
Very good
(53 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(276 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(449 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(39 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(8 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Suite Luxury with Sea View

  • 656 sq ft
  • Sleeps 2

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center. Plaza Caracol Mall and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Caracol Beach - 9 min walk - 0.5 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • El Faro
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4-star beachfront property near Gaviota Azul Beach
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square meters) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

  • 1 building
  • 372 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 5 bars or lounges
  • 2099 sq ft of conference space
  • 195 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

How close is Hotel Riu Palace Las Americas - Adults Only- All Inclusive to the airport?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is 14.9 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Las Americas - Adults Only- All Inclusive on Jan 27, 2026 start from $417.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

How close is Hotel Riu Palace Las Americas - Adults Only- All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free breakfast?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, there is no casino at this property, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are nearby.

What time is check-in at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features 3 outdoor pools.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages, facials, and mani/pedis.

How close is Hotel Riu Palace Las Americas - Adults Only- All Inclusive to downtown Cancun?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is 3 mi away from Avenida Kukulkan.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3675 out of 5174 reviews
Rating 8 - Good. 945 out of 5174 reviews
Rating 6 - Okay. 287 out of 5174 reviews
Rating 4 - Poor. 114 out of 5174 reviews
Rating 2 - Terrible. 153 out of 5174 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David R

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Will be recommending to all my friends. Note: we checked out the other nearby Riu properties and they were not nearly as nice as this location. Apparently, the Palace Riu's are the best!
Stayed 6 nights in Jan 2026

10/10 Excellent

Tonya Renee, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Adam

Stayed 5 nights in Nov 2025

10/10 Excellent

rene

Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, rooms were clean, resort keep spotless. We plan on visiting again soon. The only downfall was trying to book for dinner, there are a number of restaurants that are first come first serve, however they start taking booking at 6:00 and even if tables are empty you have to wait for them to call you.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kristian Lee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed numerous times. Best place for Adults in Cancun. I will be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

MARIO Ricardo, el monte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good i recommend it
Stayed 5 nights in Oct 2025

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the very affordable price of this hotel and if you are there for a good party it is a good choice. The rooms are very run down and the beds were uncomfortable. There are blankets in the closet if you need them but they smelled of mildew and were very old and worn. My biggest concern was the fact that the sliding door on the balcony does not lock. It is possible for anyone in neighboring rooms to access your rooms. The location was excellent. The staff was efficient but not the friendliest. I heard from other people there the parties were excellent and there was no lack of alcohol. If I were to come back, it would not be for relaxation but for a girls trip or celebration. I do think a simple lock on the balcony doors like other hotels would be a welcome addition.
Stayed 3 nights in Oct 2025

8/10 Good

Gholamreza

Liked: Cleanliness, amenities
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Hung

Stayed 4 nights in Oct 2025

10/10 Excellent

Victor Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

François

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and fun resort. Good middle for your type of vacation
Stayed 3 nights in Aug 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Riu Las Americas. The room was very nice. Only complaint is you couldn’t turn the temperature on the thermostat. The room would get very warm in the afternoon. The grounds were really nice and the main pool was really upbeat. The food was amazing, with lots of restaurants to choose from. The staff was great, friendly and welcoming. My only complaint was that when I booked my room on Expedia it said that I would get a $850 USD resort credit. This is a big lie!!! What you get are coupons for $15 off a massage or $10 dollars off something else. Even if I added up all the coupons that were available, it didn’t even come close to $850. Don’t advertise that you get a $850 credit if that’s not the case. That was really disappointing. Other than that I highly recommend staying here.
Stayed 6 nights in Oct 2025

4/10 Poor

Alexander

Disliked: Property conditions & facilities
Rooms are ancient - not enough electricity sockets and you can forget about things like USBC. Smell is terrible in the rooms and requires opening windows frequently. We had to change rooms twice due to plumbing issues. Overall, seems it was not repaired since late 90s
Stayed 7 nights in Oct 2025

8/10 Good

Julie

Stayed 5 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Martín

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, excellent options for food in the buffet and walkable are to clubs, restaurants and stores. Although we had a problem in our room with water liking from the roof, but staff was able to change our room to a better one. Recommended!
View from the room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
Stayed 3 nights in Oct 2025

8/10 Good

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
entertainment staff was just OK compared to another hotel I stay at. Beach is beautiful & calm, no huge crashing waves as down the road closer to airport...dining options are nice as u can just walk in w/o reservation...rooms are nice. overall a solid 4..maybe 4.5....and i go to cancun every 3 months. i'd go again to relax, but if you want more night life/fun...not sure of that!
Stayed 3 nights in Oct 2025

4/10 Poor

DAVID

Disliked: Amenities, property conditions & facilities
I have stayed here several times and although I’m supposed to be Expedia premium I never get any perks. I had to pay for a room upgrade which was a bad experience as the fridge and ac in the room was really loud. Several other guests also told me about their noisy fridges. It was too much hassle to move room again. Gym is really old, treadmills not working properly and limited weights. Bar staff by busy pool are rude. Guy who brings drinks to you keeps forgetting to bring the order. I will not be back. I do like Riu, there’s a new one in construction in Cancun so I will wait for that to open.
Stayed 5 nights in Oct 2025

10/10 Excellent

Burgess

Stayed 4 nights in Oct 2025

10/10 Excellent

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place had a great time
Stayed 3 nights in Sep 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See abu at the bar
Stayed 4 nights in Oct 2025

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, service, entertainment, food, facilities, and activities were great! They gave me champagne and chocolate strawberries for my birthday. Staff was everywhere all the time cleaning, serving drinks, smiling, being helpful... l loved the daily exercise options, especially since the drinks flowed nonstop. I did step, poolside, and aquatic aerobics, and yoga...and drank! I have cruised numerous times. The nightly entertainment surpassed typical ship quality. AND, the Riu, themed pool parties several times a week were too much fun! The beach was clean. It was just lovely. Now, update the gym equipment for us health-conscious partiers and this will resemble paridise.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tequila

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty nice for a last minute trip…
Stayed 3 nights in Oct 2025