See all properties

Haven Riviera Cancun - All Inclusive - Adults Only

Property class: 5 and above

Choose dates to view prices

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

A resort pool with palm trees and lounge chairs, overlooking the ocean at sunset.
Property video
A luxurious indoor pool area with multiple water features, a central seating area, and modern lighting.
A beach with lounge chairs and palm trees.
An aerial view of a resort with multiple buildings, a large swimming pool, and a beachfront.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪32 min drive‬
  • Place, La Isla Shopping Mall
    ‪42 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite Garden View

A modern hotel room with a large bed, a desk, a sofa, a round table, and a bathtub.

Junior Suite Garden View

9.2 out of 10
Wonderful
(55 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

A modern hotel room with a large bed, a desk, a bench, a dining area, and a view of the outdoors.

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(374 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Junior Suite Partial Ocean View

A modern hotel room with a large bed, a desk, a bench, a dining area, and a view of the outdoors.

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(47 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

A modern hotel room with a bed, sofa, chairs, a coffee table, and a small kitchen area.

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(45 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-Out Partial Ocean View

A modern hotel room with a pool, a dining area, and a living room with sofas and a coffee table.

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(76 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

A modern hotel room with a pool, a dining area, and a living room with sofas and a coffee table.

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(67 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Junior Suite Ocean Front

A modern hotel room with a large bed, a desk, a sofa, a round table, and a bathtub.

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(87 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Romance Junior Suite Ocean Front

A modern hotel room with a bed, sofa, chairs, a coffee table, and a small kitchen area.

Serenity Club Romance Junior Suite Ocean Front

9.6 out of 10
Exceptional
(22 reviews)
  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a pool view.

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(35 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a pool view.

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(53 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

A modern hotel room with a large bed, a sofa, a ceiling fan, and a view of the ocean through the glass door.

Serenity Club, One Bedroom, Master Suite, Ocean Front

9.8 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

A modern hotel room with a dining area, a large window with a view of the ocean, and a ceiling fan.

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite (Serenity Club Ocean Front)

A spacious living area with a large window overlooking the ocean, a cozy seating arrangement, and a modern interior design.

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2454 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Junior Suite Partial Ocean View

A modern hotel room with a large bed, a desk, a TV, and a seating area with a chair and a small table.

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Partial ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

A hotel room with a bed, a ceiling fan, a sofa, a dining table, and a view of the ocean.

Serenity Club Partial Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(15 reviews)
  • Partial ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View King Bed Junior Suite

Four bottles of alcoholic beverages on a reflective surface.

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

A hotel room with two beds, a ceiling fan, a view of the ocean, and a balcony with a table and chairs.

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

A hotel room with two beds, a balcony with a view of the ocean, and a modern design.

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Four bottles of alcoholic beverages on a reflective surface.

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

A modern hotel room with two beds, a sofa, a round table, and a ceiling fan.

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

You may also like

Ad
A resort pool with two people swimming, surrounded by palm trees and a view of the ocean.

Hyatt Ziva Cancun All Inclusive

Zona Hotelera
  • Pool
  • All inclusive
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,912 reviews
$446 nightly
The price is $545
Oct 18 - Oct 19
Total with taxes and fees
Hyatt Ziva Cancun All Inclusive

About the neighborhood

Cancun

Beachside getaway.You'll be within 6 miles (10 km) of Xoximilco and 16 miles (25 km) of Delfines Beach. Puerto Morelos Beach and El Rey Archaeological Zone are within 16 miles (25 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • El Rey Archaeological Zone - 31 min drive - 16.1 miles
  • Delfines Beach - 32 min drive - 16.3 miles
  • Aquaworld - 36 min drive - 18.9 miles
  • La Isla Shopping Mall - 42 min drive - 21.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Lobby Bar - ‬20 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪the cave - ‬21 min drive
  • ‪Diamond Club Lounge - ‬20 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 435 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

A large swimming pool with clear blue water, surrounded by lounge chairs and palm trees, with a view of the ocean.
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.6 out of 5, Wonderful, 5,689 reviews
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the airport?

Haven Riviera Cancun - All Inclusive - Adults Only is 8.2 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Haven Riviera Cancun - All Inclusive - Adults Only have an airport shuttle?

Airport shuttle services are not available at Haven Riviera Cancun - All Inclusive - Adults Only.

Does Haven Riviera Cancun - All Inclusive - Adults Only offer free breakfast?

Haven Riviera Cancun - All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Haven Riviera Cancun - All Inclusive - Adults Only features 4 outdoor pools. Guests can enjoy 24-hour pool access.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant?

There are 7 onsite restaurants, offering options like local and international cuisine and pool views.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to downtown Cancun?

Haven Riviera Cancun - All Inclusive - Adults Only is 13.6 mi away from Cancun.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3824 out of 5084 reviews
Rating 8 - Good. 823 out of 5084 reviews
Rating 6 - Okay. 257 out of 5084 reviews
Rating 4 - Poor. 82 out of 5084 reviews
Rating 2 - Terrible. 98 out of 5084 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at !
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible atmosphere! & staff!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and food was amazing
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort for couples. Excellent staff, very clean, and overall good food.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Definitely will recommend
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bars, and great food. All staff was very kind and helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the 24 hour room service the 24 hour pool and everyone was nice. The best part was the swim out pool from our room.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Staff was great and food was really good.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Our butlers Candido and Enrique went above and beyond to make our stay enjoyable.. This was our third time staying here and hope to have many more!!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever … staff is very friendly and always helpful.. 👍
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with excellent customer service.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful the cleaning room staff was extremely nice the food was good and the staff from the Serenity pool Alma, Ernesto and Antonio ( Toño ) were amazing excellent service. Great experience in this resort
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch!! Fun and relaxing atmosphere.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean resort
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cleaned daily. Staff was friendly and helpful. The pool felt great and the pool activities were really fun.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, rooms were great, they were quick to fix our maintenance requests.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large bedrooms, clean and beautiful resort. The staff were fantastic.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, close to airport, serenity club is absolutely worth it
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Perfect vacation. Highly recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! My fiancé and I had an amazing time.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim out rooms were great!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Worst stay I’ve ever had. Most unfriendly staff. Do not stay here.
Stayed 5 nights in Aug 2026

Explore More Ways to Travel with Travelocity