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The Sens Cancun By Oasis

4.0 star property
4-star beachfront hotel near Hotel Zone Beaches

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Photo gallery for The Sens Cancun By Oasis

Aerial view
Creator video
Children's play area - outdoor
1 bedroom, minibar, blackout drapes, iron/ironing board
9 bars/lounges, beach bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Marlin Beach
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • La Isla Shopping Mall
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Sens Master Suite

Shower, rainfall showerhead, free toiletries, hair dryer

Sens Master Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

View from room

Sens Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

1 bedroom, minibar, blackout drapes, iron/ironing board

Sens Standard Limited View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

1 bedroom, minibar, blackout drapes, iron/ironing board

Sens Junior Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Hotel Zone Beaches and La Isla Shopping Mall. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • La Isla Shopping Mall - 11 min walk - 0.6 miles
  • Aquaworld - 2 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬7 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬18 min walk

About this property

The Sens Cancun By Oasis

4-star beachfront hotel near Hotel Zone Beaches
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis offers its guests an outdoor pool and a fitness center. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3929 square feet (365 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at The Sens Cancun By Oasis. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 373 guestrooms or units
  • 12 dining venues
  • 9 bars or lounges
  • 3929 sq ft of conference space
  • 365 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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3.6 out of 5, Good, 1,399 reviews
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The price is $326
Aug 19 - Aug 20
Total includes taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Accessibility

  • Elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 4.26 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is The Sens Cancun By Oasis to the airport?

The Sens Cancun By Oasis is 12 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does The Sens Cancun By Oasis have an airport shuttle?

Airport shuttle services are not available at The Sens Cancun By Oasis.

How close is The Sens Cancun By Oasis to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Sens Cancun By Oasis offer free breakfast?

The Sens Cancun By Oasis offers free buffet breakfast every day from 6:30 AM to 11:00 AM.

Is there a casino at The Sens Cancun By Oasis?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at The Sens Cancun By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Sens Cancun By Oasis?

This hotel offers free self parking.

Does The Sens Cancun By Oasis have a pool?

The Sens Cancun By Oasis features an outdoor pool.

Does The Sens Cancun By Oasis have a restaurant?

The Sens Cancun By Oasis is home to The White Box, which features Mediterranean cuisine.

Does The Sens Cancun By Oasis have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is The Sens Cancun By Oasis to downtown Cancun?

The Sens Cancun By Oasis is 0.3 mi away from Avenida Kukulkan.

The Sens Cancun By Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 506 reviews
Rating 8 - Good. 109 out of 506 reviews
Rating 6 - Okay. 93 out of 506 reviews
Rating 4 - Poor. 50 out of 506 reviews
Rating 2 - Terrible. 65 out of 506 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Apr 2025

10/10 Excellent

Igball

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good right on the beach with over 10 restaurants, felt safe, very clean and the hotel have amazing service staff all very helpful and with a big smile on their faces,which I believe is one of the most important things.
Stayed 5 nights in Apr 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 5 nights in Mar 2025

10/10 Excellent

TERRI

Liked: Cleanliness, property conditions & facilities
We had a great night. Staff were very friendly
Stayed 1 night in Apr 2025

4/10 Poor

Mariela

Good not the greatest .
Stayed 4 nights in Mar 2025

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The food at the buffet and reservation system is terrible. We went to Miramar and it was excellent, but stayed four days and that was the only good meal we could get. The all inclusive food was hard to learn and buffet has controlling hours and not great food. The outdoor snacks had a long line and were not edible. I ended up ordering Costco with ubereats so we would have food in the room. Go to the front desk and get reservations the night before for every single meal, the system doesn’t even confirm it right away - they’re basically hoping you won’t put the effort in and will eat at the limited buffet times. Go out early to get chairs by the beach in the shade. If you don’t use the reservation system and actually get meal times approved, you might as well stay at the hotel next door for half the price as they share pools and owned by the same company. We liked the resort and had a wonderful time going to the pirate ship show (the one you pay for as an excursion). This location doesn’t seem to have as many outside tourists as the more popular areas of Cancun, more locals. The hammocks were a huge hit with the kids and they enjoyed getting ice cream at the coffee shop when it was open.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Kijuana Matika

Stayed 4 nights in Mar 2025

8/10 Good

Shamez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I was a bit apprehensive to stay here because of all the negative reviews, but we stayed at the Sens and it was better than expected. The room was an average hotel room. The staff were great! There were enough restaurants to try out. The food was average, the buffet was on par with what you would expect from a buffet. The White Box Gastrobar was our favourite spot to eat. The Downsides were that there was no room service and the beach chairs get filled up by 8:30 AM. Overall, it was a great experience for my family (wife and 2 daughters aged 6, 9). I would definitely consider coming back here again, especially for the price point.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lourdes Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, good service
Stayed 4 nights in Mar 2025

6/10 Okay

Ashlie, BELGRADE

Traveled with family and small children, Traveled with family
My family and I came here for Spring Break, stayed 5 days. Keeping in mind it was going to be busy and it was. I have stayed at many other resorts in Cancun and this was not a very good one compared to the other ones. Pros- The food was good and the kitchen staff was very attentive and helpful, buffet had lots of different options. Kids had fun at the kid’s pool area and watching the shows (wish they weren’t so late at night) It was fun to watch all of the boats come in an out while swinging in the hammocks. Cons- The resort was dirty, I Noticed they didn’t have many trash cans and there was trash everywhere. People would leave trash in plants by the pool, in front of their room doors that would sit all day. They seemed short staffed every Bar only had one Bartender with long lines and no one to clean the tables or bar area for new people. Getting a chair on the beach was nearly impossible as they don’t have very many. There were people on the beach selling things, we would say no Thank you and had two different guys responded inappropriately back to us. Biggest complaint is they had construction going all day everyday while we were there very noisy. We didn’t get to check out the Spa or a couple of the restaurants due to needing reservations not working out. This place is good if you want to go on the cheaper side you do get what you pay for. But if you want to relax and enjoy the beach and peace and quiet this is not the place for you.
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno las Personas de los restaurantes muy amables , lo malo desde mi punto de vista los restaurantes a la carta la comida no es muy buena, de recomendación deberían tener un restaurante al estilo mexicano todas las noches para
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Jens D

Stayed 4 nights in Feb 2025

10/10 Excellent

zhuo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 8 nights in Mar 2025

10/10 Excellent

Ceisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants, great customer service, clean property.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sandy M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and inviting! Rooms are decent and clean. Shower didn’t drain well while taking a shower. Food was good and lots to choose from.
Stayed 4 nights in Mar 2025

6/10 Okay

Ryan Eugene David

Drinks extremely watered down. Area smells like sewage.
Stayed 13 nights in Feb 2025

10/10 Excellent

Rhea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3.5 star overall
Stayed 3 nights in Feb 2025

8/10 Good

Nguyet

Liked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Karime Elena

Liked: Staff & service, property conditions & facilities
I loved the staff and the food the bartenders were amazing the only thing is that when u get picked up for excursions or transportation you have to go to the other building which can be confusing and there’s also one atm in the main building . The convenient store inside the hotel is very expensive so be sure to just use it for emergency’s other then that I love my experience .
Stayed 5 nights in Feb 2025

6/10 Okay

Sarah mae

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stuff are so nice.But the rooms are old and air conditioning is musky
Stayed 7 nights in Feb 2025

4/10 Poor

Vyacheslav

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First of all would like to mention for others that hotel consist of 2 different properties combined together Sens and Oasis. Lobby looks like anyone can come in and out no security or checking if you stay there or you don't. Upon check-in I was told that I still owe environmental tax and the only proof they can show me is their own website. I was just in Cancun in October and no one ever asked me for that tax, so I was surprised. I googled it and it's an actual thing but the tax is only one dollar room per night I was staying for 3 nights so should be 4.50 for each room I booked 2 rooms. They told me I have to pay 57 usd for 2 rooms. When I told them that the information they telling me don't match the official information they kept telling me to go to the website of their hotel to get information and kept playing dumb like he don't know what google is or the official Mexican Visitax website I showed him is. Basically they running their own scam. Then they messed up my booking I booked 2 double bed rooms but they only gave me 1 double and 1 king. Rooms are outdated, some outlets don't work or charge your phone way longer than it usually takes. Bathroom hot water was on and off sometime it works sometime it doesn't one of the sinks water barely was flowing same thing with shower. Maybe it's pity but TV all chanells were in Spanish not a single English channel, not the case in other resorts I stayed in Cancun or DR. Overall 2 stars for this hotel staff was nice though.
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Stayed 5 nights in Feb 2025