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GR Solaris Cancun & Spa - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
Property video
Body treatments, deep-tissue massages, Swedish massages, sports massages
5 restaurants; breakfast, lunch, and dinner served
Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | View from room

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(67 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony Lagoon View

View from room

Deluxe Room, Balcony Lagoon View

7.4 out of 10
Good
(58 reviews)
  • Lagoon view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lagoon View - Deal of the Day!!!

View from room

Lagoon View - Deal of the Day!!!

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

8.4 out of 10
Very good
(319 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(95 reviews)
  • Sea view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.4 out of 10
Good
(13 reviews)
  • Sea view
  • 521 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
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$242 nightly
The price is $298
May 28 - May 29
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About the neighborhood

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find Delfines Beach and Iberostar Cancun Golf Course. El Rey Ruins and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.1 miles
  • El Rey Ruins - 6 min walk - 0.4 miles
  • El Rey Ruins Trailhead - 6 min walk - 0.4 miles
  • Nichupté Lagoon - 6 min walk - 0.4 miles
  • Delfines Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Ennea Beach Club - ‬9 min walk
  • ‪Bar Margarita - ‬5 min walk
  • ‪Riu Ventura Pool - ‬5 min walk
  • ‪Zai - ‬2 min walk
  • ‪Marco Polo Restaurante - ‬8 min walk

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star beachfront property near Delfines Beach
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 306 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

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  • Hot tub
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

GR Cancun

GR Solaris

GR Solaris All Inclusive

GR Solaris All Inclusive Cancun

GR Solaris Cancun

GR Solaris Cancun All Inclusive

Solaris Cancun All Inclusive

Solaris Cancun GR

Solaris GR

Solaris GR Cancun

Gr Solaris Cancun & Spa

Gr Solaris Cancun Hotel Cancun

Gr Solaris Cancun Mexico

Gr Solaris Hotel Cancun

Grand Royal Solaris Cancun

Grand Solaris Cancun

Solaris Cancun

GR Solaris All Inclusive All-inclusive property

GR Solaris Cancun Spa All Inclusive

GR Solaris Cancun & Spa - All Inclusive Cancun

GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

How close is GR Solaris Cancun & Spa - All Inclusive to the airport?

GR Solaris Cancun & Spa - All Inclusive is 8.3 mi (13-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at GR Solaris Cancun & Spa - All Inclusive?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at GR Solaris Cancun & Spa - All Inclusive on May 28, 2026 start from $284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does GR Solaris Cancun & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at GR Solaris Cancun & Spa - All Inclusive.

How close is GR Solaris Cancun & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does GR Solaris Cancun & Spa - All Inclusive offer free breakfast?

GR Solaris Cancun & Spa - All Inclusive offers free buffet breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at GR Solaris Cancun & Spa - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at GR Solaris Cancun & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at GR Solaris Cancun & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does GR Solaris Cancun & Spa - All Inclusive have a pool?

GR Solaris Cancun & Spa - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does GR Solaris Cancun & Spa - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, pool views, and a poolside location.

Does GR Solaris Cancun & Spa - All Inclusive have a spa?

This property has a spa, which features massages, reflexology, and body treatments.

How close is GR Solaris Cancun & Spa - All Inclusive to downtown Cancun?

GR Solaris Cancun & Spa - All Inclusive is 3.1 mi away from Avenida Kukulkan.

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2404 out of 5117 reviews
Rating 8 - Good. 1204 out of 5117 reviews
Rating 6 - Okay. 818 out of 5117 reviews
Rating 4 - Poor. 352 out of 5117 reviews
Rating 2 - Terrible. 339 out of 5117 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jacek, Souderton

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall start rating 5 besides entertainment and amenities (talking about basketball court,fusball and pool table) since you had to provide your ID to get the balls and parts for the games that were missing. I personally think that all the equipment should be readily available for people to use at all times, why don't you buy more basketballs and have them stored in a large bins at the court so people can enjoy the game! Unfortunately when the weather isn't great there isn't much to do and extra stuff are only available for members only. A huge thank you to the kitchen staff for accommodating our sons Celiac disease and his special dietary needs. Ricoroberto was excellent and he made sure that every piece of food was prepared safely for him and every day he was asked what he would like to eat so it wasn't repetitive. One night the kitchen chef came out and brought a GF dessert for him, we were very happy. I can confidently say that this place is Celiac safe ands friendly and that's hard to find even in US.
Stayed 5 nights in Mar 2026

10/10 Excellent

Edwin Antonio

Stayed 5 nights in Jan 2026

8/10 Good

Iryna

Stayed 6 nights in Feb 2026

4/10 Poor

Leticia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We recently stayed at GR Solaris Cancun as a VIP Expedia traveler through the Expedia app, and unfortunately, the experience fell significantly short of expectations for an all-inclusive resort at this price point. While the beach itself is beautiful and well-maintained, the overall resort did not live up to the descriptions provided. Beach service, such as drink or food delivery, was not available, which is a standard amenity at comparable properties. The food quality was consistently disappointing—meals were often flavorless, poorly prepared, and lacked variety or appeal. As an all-inclusive experience, this was a major letdown. Service from staff was inconsistent and, at times, unprofessional. The concierge was unresponsive despite multiple attempts to reach her over several days, including via the recommended app messaging. When contact was finally made, it was only for a checkout reminder call at 11:30 a.m. on departure day, threatening penalties for not vacating by noon. Promises made during the stay were not followed through, and information that should have been provided was omitted. As a VIP Expedia member, I noticed that other guests appeared to receive more visible recognition (such as banners or attentive service), while our perks felt minimal—a small $3 bottle of champagne—and no meaningful enhancements. The housekeeping staff were the highlight, consistently providing clean and well-maintained rooms. Overall, this resort does not meet the standards!
Stayed 4 nights in Feb 2026

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all extremely friendly
Stayed 6 nights in Feb 2026

10/10 Excellent

Manasi, San Diego

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing everything
Stayed 5 nights in Dec 2025

10/10 Excellent

Tiago

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at GR Solaris, and once again, it did not disappoint! My wife and I came back with a group of friends, and we all had an amazing experience. The staff truly makes this place special — everyone is so friendly, welcoming, and always ready to help. They go above and beyond to make sure your stay is unforgettable. You really feel taken care of from the moment you arrive. The food and drinks were excellent, with plenty of options for everyone. The accommodations are very comfortable and cozy, making it easy to relax and feel at home. The amenities are outstanding, and there’s always something to enjoy. We especially loved the live shows, karaoke at the bar, and the pool activities — they’re fun, engaging, and create such a great atmosphere. The beach is absolutely beautiful, and the best part is that it’s just a few steps away from the resort. Waking up and being so close to the ocean is truly special. We genuinely love this resort and will definitely be coming back soon. It already feels like our second home!
Stayed 7 nights in Feb 2026

6/10 Okay

Dawn

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The ocean view from our room was beautiful, but within our room, the bathroom door would not close, the bathroom sink leaked, and the room door had to be closed with some force in order to latch it. (Room-3 star) The staff was attentive and very friendly! From the bartenders to the maid service, the staff was accommodating and helpful. (Staff-5 star) The buffet food was mediocre, and when we ate at Don Gus, the portions were small and the steak was chewy and inedible. (Food-2 star) The entertainment at the pool was good throughout the day, but it was lacking in the evening. (Entertainment-3 star) Suggestions— The swim up bar and music should be at the adults only pool area.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jerry Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Housekeeping did and excellent job. Staff was always helpful and great. Would recommend this hotel
Stayed 7 nights in Feb 2026

10/10 Excellent

felicito

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay with my wife and our two kids. The place was clean, and the staff was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Grace

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are amazing!
Stayed 3 nights in Feb 2026

6/10 Okay

Kristopher, Greensboro

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had issues with the room. The bathroom handle broke, water dripped from the ceiling vent on the floor, and service to repair issues were slow. Also, the breakfast and lunch were good. Dinner in the specialty restaurants the menu was limited and service was poor.
Stayed 4 nights in Feb 2026

8/10 Good

Candace

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very friendly staff, beautiful spaces, kids club.
Stayed 5 nights in Feb 2026

10/10 Excellent

Renee

The staff was terrific, service was superb and I really enjoyed my stay. The food
Stayed 4 nights in Feb 2026

8/10 Good

Sreejesh Sasi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was great. The room was not super excellent per say but no complaints. The staff was nice and the beach was clean. Kids enjoyed the pool and snack places around it. Daily shows and pool side activities make the stay wonder. One of the restaurants that we wanted to try was closed all week :( Buffet was great as well with lot of food variety.
Stayed 4 nights in Feb 2026

4/10 Poor

Gabriel

Traveled with family
Liked: Property conditions & facilities
The hotel itself was good, but the experience was frustrating due to constant miscommunication. At check-in, we were told we could request a late checkout the same day, only to find out later that it wasn’t possible. We kept being told different things by different staff members. We were asked to come back at 9 to speak with a manager, then 9:30, then 10:30, and eventually told no manager was available. After all that running around, we called customer service and they were able to help. Later, we were told the supervisor Leonardo was there and suddenly the checkout time changed to 3 PM, even though we had previously been told that after paying we could stay until 5 PM. We also experienced similar issues with room service — told one thing one day, and the next day it was completely different. Aside from all the confusion and lack of clear communication, the hotel itself was good, but the overall experience was stressful because of these issues.
Stayed 3 nights in Feb 2026

4/10 Poor

Todd, Chisholm

Traveled with group, Traveled with partner
Disliked: Amenities
The staff is amazing!!! The management and new manager is horrible now. Way too much to list that has gone totally downhill and even gone.
Stayed 10 nights in Feb 2026

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Thank you
Stayed 5 nights in Feb 2026

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this resort was AMAZING ! The rooms were a great size to the food being amazing to the Staff that were always helpful . Our Canadian Families will return ❤️🇨🇦❤️🇲🇽
Stayed 7 nights in Feb 2026

10/10 Excellent

Howayne, springfield gardens

Liked: Cleanliness, amenities, property conditions & facilities
Staff great, room clean, great food buffet and from the restaurants. Great getaway for my and I we had the lagoon view then after a day switched to the ocean view both rooms were great.
Stayed 4 nights in Feb 2026

4/10 Poor

Dalton

Traveled with group, Traveled with family and small children, Traveled with partner
So it started out I paid for a partial ocean view room with a king bed and I even reached out to the hotel well prior to arriving stating that it would be much easier for my wife and I with two young children to have a king rather then two doubles we show up and they tell us they’re unable to be accommodating. We go to our room and you literally can’t see the ocean unless your out on the balcony (not worth the extra they charged) or pictures showed in what was advertised We went down in a group and we mentioned we could wait so we could all sit and eat together and we were met with fairly rude staff that weren’t accommodating what so ever The food was okay nothing to call home about They are way understaffed for waiters at the pool They give you a bottle of water per guest at the arrival and expect you to fill at these “fill stations” they have on every floor which sounds awesome cause we brought our yetis but all the fill stations filters are shot and I don’t know about you but I’m not risking unfiltered Mexican water with kids or at all I reached out to the front desk to be confronted with again rude employees telling me that there’s nothing they can do until I got mad and finally they gave us again only one water bottle per person stating they’d fix it we were there for 7 days and when we left it still wasn’t fixed It seemed every-time you turned around tips were expected not appreciated (I don’t mind tipping but it’s a tip not an expectation)
Stayed 7 nights in Feb 2026

4/10 Poor

Tracey Xiomara, Pico Rivera

Traveled with group, Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Any and all requests were denied, reception/front desk staff was not accommodating, the faucet in our bathroom did not work, amenities and food were not the best. Overall we wished for a better experience but had to make the most of our stay. Only plus is the beautiful beach and easy access to get there. The staff in their eating establishments were always kind and attentive.
Stayed 5 nights in Feb 2026

8/10 Good

Yuyuen, Woodbury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice resort. Rooms and facilities are clean. Friendly front desk staff, maintenance staff and cleaning staff. Restaurant staff was under pressure, reflected on their attitude and services. No personal control on AC. Too cold at night. Pillows are hard. Overall we enjoyed our stay. But would hesitate to go back. Simple improvements would bring us back to this beautiful resort!
Stayed 6 nights in Feb 2026

8/10 Good

sukhvir kaur

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Old but very clean. Everything was good but food was not good. Same thing throughout the day. Same menu no quality. If you are vegetarian just eat raw vegetables and rice all day. Food by the pools was fresh and taste good. Elevators were very slow which takes lots of time to go up and down. Staff had a language problem so hard to communicate to get anything. Otherwise we had a so much fun. Pool entertainment parties were very much fun. If you don’t care about the food then you going to love this place.
Stayed 6 nights in Feb 2026

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Room and common areas were clean and nice
Stayed 3 nights in Feb 2026

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