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Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Beach massages
View from room
Superior Suite, Balcony, Sea View | Terrace/patio
Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

View from room

Deluxe Quadruple Room, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Delfines Beach and Iberostar Cancun Golf Course. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Nichupté Lagoon is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 19 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 2 min drive - 1.1 miles
  • Delfines Beach - 2 min drive - 1.6 miles
  • Aquaworld - 6 min drive - 4.2 miles
  • Ventura Park Cancun - 7 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star beachfront hotel near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

How close is Cyan Cancun Resort & Spa to the airport?

Cyan Cancun Resort & Spa is 7.9 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Cyan Cancun Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Cyan Cancun Resort & Spa .

How close is Cyan Cancun Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Cyan Cancun Resort & Spa offer free breakfast?

Cyan Cancun Resort & Spa does not offer free breakfast.

Is there a casino at Cyan Cancun Resort & Spa ?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Cyan Cancun Resort & Spa ?

This hotel offers free self parking.

Does Cyan Cancun Resort & Spa have a pool?

Cyan Cancun Resort & Spa features an outdoor pool.

Does Cyan Cancun Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Cyan Cancun Resort & Spa have a spa?

Pamper yourself with a day at Distinctive Spa, where you can enjoy beach massages.

How close is Cyan Cancun Resort & Spa to downtown Cancun?

Cyan Cancun Resort & Spa is 3.7 mi away from Avenida Kukulkan.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 596 out of 1447 reviews
Rating 8 - Good. 361 out of 1447 reviews
Rating 6 - Okay. 203 out of 1447 reviews
Rating 4 - Poor. 135 out of 1447 reviews
Rating 2 - Terrible. 152 out of 1447 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach, clean, nice pool. We took advantage of two for one happy hour! You can’t beat Miguel's margaritas!
Stayed 5 nights in Mar 2025

10/10 Excellent

susana Geraldina Godinez, carson

Liked: Property conditions & facilities
Miguel the sever at the bar excellent
Stayed 2 nights in Mar 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 26-nights. Great location on private beach in hotel zone. A stunning seaside view from room balcony each morning, which includes beautiful Caribbean Sea, lagoon, and pool. Excellent bed, no wiggle or noise when changing positions that would disturb companion sharing the bed. Minifridge in the room is an asset. No microwave though. Shower has good pressure, no smell, I never ran out of warm water. Toiletries complimentary that included shampoo, conditioner, body wash and hand soap for convenience to patron. Facial mirror and blow dryer available. Resort room is quiet and peaceful. I am hyper-sensitive to noise when I sleep, and I always had a great sleep during my stay. The waves bring nice white noise sound and most noise that did occur was minor in duration. I did have to put my ear plugs in one night due to strong winds banging the sliding glass door back and forth in the grooves. I assume there is nothing that can really be done about that. I saw staff painting & scrubbing during my stay, so they keep up with maintenance. There are no phones in the rooms which was a big concern for me if there were an emergency. Please note two people were saved by lifeguards while I was there, the water is beautiful but dangerous, couldn't really swim most days I was there. The pool is clean and beautiful but most days it was too cold and there is only a ladder to get in and out, no stairs. I loved my stay. I give 4 out of 5 stars.
Stayed 26 nights in Feb 2025

8/10 Good

Colleen

Stayed 4 nights in Mar 2025

8/10 Good

Vinh

Stayed 1 night in Jan 2025

8/10 Good

Jean Constance

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 16 nights in Feb 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Meghan Elizabeth, Johnsonville

Traveled with partner
Liked: Cleanliness, staff & service
I stayed at the Cyan with my partner for 7 nights. The staff were more than accommodating and went out of their way to help out with whatever was needed. Wilian made sure to great us daily and was always doing something special for us. I was happy to see that it was quiet. I was often the only person at the swim up bar, or in the pool. It was also never an issue to find a beach umbrella. The room felt a little run down - older furniature, rust on the lights, nicer bath towels, etc. These were all small issues for me as I spent most of my time outside. Also super easy to catch a bus if you want to venture from the hotel and explore other areas ! Thank you to the staff at Cyan Hotel !
Stayed 7 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

cathryn, mountbridges

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Our room smelt badly .took for ever to check in
Stayed 1 night in Mar 2025

10/10 Excellent

Liliia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place
Stayed 6 nights in Mar 2025

8/10 Good

Roya

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

pablo, middletown

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Thomas, wimberley

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
So-called “superior ocean view” was a filthy, paint spattered window, where you could see the ocean if you stood in the right place. Dirty, stained couch, cheap furniture, broken decor hastily slapped on the wall. Paint dripped on the shower door - would have taken a second to wipe it off, but this represents what could be a very nice hotel. The restaurant was a joke. Worst, stale food I’ve ever eaten in Mexico. A couple of the staff were friendly and helpful. Not a particularly expensive hotel for the Cancun strip, but I’m sure you can do better for the money.
Stayed 1 night in Mar 2025

4/10 Poor

Ramesh

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an under maintained state. Paint and chunks of the building had fallen off. Our room didn’t have any outdoor seating. We swam up to the bar in the pool and found out you have to have payment on you instead of billing to our room. No one carries a wallet in their bathing suit. The ocean was beautiful. The proximity of the ocean to the hotel was ideal. The pool had some rust stains but was a nice shape and was fun to hang out
Stayed 1 night in Mar 2025

6/10 Okay

Adan

Traveled with partner
Disliked: Staff & service
The safe
Stayed 5 nights in Feb 2025

10/10 Excellent

Vinay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great place to stay. Had a great time at infinity pool and the private beach. Staff is great. They just need to work on room renovation. Building is old. Water was not properly drawing while taking shower. And the window was hard to open as the handle was quite loose and was about to fall out of my hand.
Stayed 3 nights in Feb 2025

4/10 Poor

Polina

Disliked: Property conditions & facilities

This is a good 2 star hotel

This hotel is in a state of disrepair. The bathroom door was falling apart in my room, everything needs a fresh coat of paint, the couch in my room looked so old/dirty I was afraid to sit on it. Overall, though, the place was clean. Rooms spacious. Location is good. Just misadvertisement in terms of this place being “4 stars” - it is not. It is 2 stars. Restaurant also wasn’t good. The one nice thing that worked for me was 12 PM checkout.
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This property is beautiful and picturesque. We did not feel welcomed with children 7 and 9. The pool does not allow any pool toys and clearly discourages "fun". The vast majority of the patrons here were into quiet time, tiny bikinis, and selfies. We were so glad we only booked one night. Taxi faires in the hotel zone are outrageous, so we were forced to eat mediocre, overpriced food at the restaurant. A quick trip to the airport set us back 50US. Beautiful location, but not our scene!
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

Traveled with partner
Liked: Cleanliness, staff & service
Property did not have any entertainment, not even a pool table . Rooms need update. But over all it was good stay we did a lot of day to day activities since we had a rental.
Stayed 6 nights in Feb 2025

2/10 Terrible

Dainty

Traveled with family
Yes cheap hotel and picture looks enticing. But save your money and pay elsewhere. Our shower is clogged, our sink is clogged, overall in the bathroom smells soooo bad, doors in the bathroom is stained from moist and not even wiped!!!! walls are peeling, behind the bed is dirty, floor is sticky, and window is broken and can’t even slide to close, there is no lock in the glass window. The worst the worst hotel I’ve ever stayed at!!!!!! Save your money and stay elsewhere!!!
Stayed 5 nights in Feb 2025

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las paredes son muy delgadas y se escucha todo de otras habitaciones
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
Stayed 4 nights in Feb 2025

4/10 Poor

Darien

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was nice, fairly clean. Terrible wifi throughout. Limited dining. Nice pool
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna Ortiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción, buen trato muy tranquilo céntrico y limpio
Stayed 4 nights in Feb 2025