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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Cancun Golf Course

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Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
Creator video - submitted by DLG Travel
Aerial view
Xhale club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Xcelerate Junior Suite Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Xcelerate Junior Suite Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • 515 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

  • 515 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Xcelerate Junior Suite Ocean Front King

9.4 out of 10
Exceptional
(29 reviews)
  • 515 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Xcelerate)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

8.8 out of 10
Excellent
(23 reviews)
  • 515 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Live Big Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Xcelerate Junior Suite Live Big Ocean Front Double

  • 515 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Live Big Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Xcelerate Junior Suite Live Big Ocean Front King

  • 515 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big) | Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(1 review)
  • 784 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 2 Double Beds, Lagoon View (Allure)

  • 506 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Allure)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 2 Double Beds, Ocean View (Allure)

9.6 out of 10
Exceptional
(9 reviews)
  • 476 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

  • 476 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(2 reviews)
  • 784 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 1 King Bed, Lagoon View (Allure)

8.8 out of 10
Excellent
(41 reviews)
  • 506 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Allure)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View (Allure)

9.6 out of 10
Exceptional
(55 reviews)
  • 476 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Allure)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

9.8 out of 10
Exceptional
(8 reviews)
  • 476 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Xhale club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Xhale club Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(12 reviews)
  • 498 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite upper Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Xhale club Junior Suite upper Ocean Front Double

8.6 out of 10
Excellent
(4 reviews)
  • 509 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite upper Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Xhale club Junior Suite upper Ocean Front King

9.6 out of 10
Exceptional
(22 reviews)
  • 509 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Xhale club Master Suite Ocean Front King

8.4 out of 10
Very good
(6 reviews)
  • 1066 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Puerto Cancun Marina Town Center and Forum Beach. Puerto Cancun Golf Course and La Isla Shopping Mall are also within 6 miles (10 km).

What's nearby

  • Langosta Beach - 2 min walk - 0.1 miles
  • Jardín del Arte - 2 min walk - 0.1 miles
  • Escénica Tower - 9 min walk - 0.5 miles
  • Playa Tortugas - 17 min walk - 0.9 miles
  • Tortuga Beach - 2 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪Wink Lobby Bar - ‬1 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5-star beachfront property near Puerto Cancun Golf Course
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 429 guestrooms or units
  • 20 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 11 bars or lounges
  • 7684 sq ft of conference space
  • 714 sq m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Relax Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar in shower (35 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, American Express, and cash. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Frequently asked questions

How close is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive to the airport?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is 13.8 mi (26-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive on Jan 21, 2026 start from $415.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive.

How close is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offer free breakfast?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are nearby.

What time is check-in at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

This property offers free valet parking.

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have a pool?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like Asian cuisine, ocean views, and al fresco dining.

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Relax Spa by Pevonia, where you can enjoy body wraps, thalassotherapy, and sports massages.

How close is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive to downtown Cancun?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is 3.3 mi away from Avenida Kukulkan.

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1428 out of 2208 reviews
Rating 8 - Good. 396 out of 2208 reviews
Rating 6 - Okay. 191 out of 2208 reviews
Rating 4 - Poor. 102 out of 2208 reviews
Rating 2 - Terrible. 91 out of 2208 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen, HILLSBORO

Liked: Cleanliness, staff & service, property conditions & facilities
The room and property were kept very clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Maxine Afua Maima

Stayed 4 nights in Oct 2025

6/10 Okay

Raekwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms staff were amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Sulayman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

4/10 Poor

Maribel Velasco

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
The food was excellent, but unfortunately, some of the staff members were quite rude. We were also overcharged at the spa, which was disappointing. The hotel had a noticeable humidity odor, and the rooms were rather simple compared to what we expected.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness
The hotel is beautiful and rooms are updated and clean. Staff on point with everything. We loved that it was adults only. The only thing I didn’t like is the check in process seemed rushed. They didn’t honor the room upgrade perk although I’m assuming they didn’t have too. We got a few coupons which was like 20 and 40 dollars off of certain things if we choose to buy. Also 50 dollars extra if we wanted to stay on the VIP portion of the hotel. I thought this was what the Expedia perk would’ve covered but it didn’t.. All in all it was a good stay and we do recommend the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Taryn Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Oct 2025

6/10 Okay

Karen Marie, Ridge

Traveled with family
Liked: Cleanliness
staff was wonderful resort was clean. Beach access was great view was beautiful.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ngoc Thu Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nate

Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the service received was amazing. In addition, for an all-inclusive resort the buffet food was good. A downside was that there were limited option for evening dining as more than half of the restaurants on site were closed and reservations were not an option so wait times were long leaving only the buffet as an option for most nights. Overall I had a great experience.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lorie A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and nice
Stayed 3 nights in Oct 2025

8/10 Good

Maria Saneth Dimapilis

Liked: Staff & service
Great staff, but water from the sink smells bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Tony

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The resort was clean but had a sewage smell in certain areas. Not sure why. I liked that the resort had good drinks, the buffet had good food, and the resort was beautiful with art all around. I didnt like that fact the resort closed everything at 1pm when its an adult all inclusive. There was no bars or restaurants open after 1pm. Some of the bars closed at 10pm. The club was only open on certain days and when open they closed at 1pm. We had to file a discrimination complaint against some staff members on the resort due to harassment and threats being made towards us. If you are a person of color I dont recommend the resort for that reasoning. Staff were constantly asking for tips which started to feel frustrating as the resort itself is already costly to be there n you constantly have staff who work there asking for tips. I personally wouldnt recommend this resort and dont plan on going back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

8/10 Good

Phyllis

Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean fun resort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Stayed 4 nights in Sep 2025

8/10 Good

Jennessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Dannelia Guajardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, hotel was clean, and the bus stop is right outside, which made getting around easy, though having shuttles would be a nice addition. The beach was really nice and currently much cleaner than the other side of the hotel zone. Only downside might be limited access to some events or areas unless you upgrade. Overall, a good experience.
Stayed 5 nights in Oct 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food experiences were fabulous. The poolside service was amazing. Fabvian the vollyball coordinator was super friendly and made it easy to join a team and het everyone playing. Bartenders were super knowledgeable and easy going. Andrea with VIP service was so informative friendly and professional.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melinda

Stayed 3 nights in Oct 2025