Explore top 2026 4 Star Hotels in Coastal South Carolina

"Yes and yed"

"I was disappointed from the moment I checked in. First, our room was not in the hotel that is in the picture. We were put in a room in a building down the street from the one in the pics. I would call it the orphan building. The building you register is so nice and impressive when you walk in but I can’t say the same for the “Jamaican Tower.” The corners of the room had piles of dirt, the pillows were disgusting, the toilet seat was barely hanging on. On top of that, if you plan on using the water park, you have to walk to the main building. That was not disclosed. Not to mention multiple water features were out of service and what was in service was pretty run down. My daughter refused to use the kid pool because she said it looked too dirty. The dirty look was due to the chipping of plaster and I knew that but she didn’t understand. I also found an envelope laying on the nightstand instructing me to tip the housekeeping staff which I found to be very tacky. In addition there are very limited parking spots near the Jamaican Tower (maybe like 5?) and you have to park across the street in the overflow lot. Wasn’t easy having to pack all of our luggage that far. Thankfully the elevator worked going up so that we could use the cart, however it would not go back down so we just had to leave the cart beside of it. I asked about getting a room in the main building and was told those are only 4 and 5 bedroom condos which was too big for just me and my daughter. "

"The front desk lady on our arrival was so nice and gave great recommendations for a restaurant. "

"We loved our stay here! It was so nice to have a beach view and to have access to a warm pool with lots of slides for the kids and hot tubs for the adults! It’s especially helpful when the weather is a bit chilly. The room had everything we could need and it was SOOO nice to not have to worry about cleaning every inch of the room like we would have to at a VRBO!!"

"Good but pool was closed with no explanation and stuff kept breaking, like their main door, towel locker, etc"

"The pools were great and our room overlooked the ocean and was beautiful "