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"pool and beach were nice. room was fine but felt small and no Netflix. staff was a mixed bag with no in-between. $40 a day resort fee a total rip-of ... " More

By a verified traveler on Sun 04 Jun 2023

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Hotel Description

Family-friendly beachfront hotel with 2 outdoor pools

On the beach

You'll be within half a mile (1 km) of Van Der Meer Tennis Academy and 2 miles (3 km) of Shipyard Golf Course with a stay here. The Village at Wexford and Newhall Audubon Nature Preserve are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel features a full-service spa, 2 outdoor pools, and a restaurant. Families will appreciate the children's club and onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$289* Per night/room Mar 20 - Mar 21

Room, 2 Queen Beds, Accessible (Mobility Roll in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Suite, 1 King Bed (Garden View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Sonesta Resort Hilton Head Island ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Resort Hilton Head Island

Everyone (7) Couples (6) Family (3)
5 out of 5

Posted by on Jan 20, 2024

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Comment from Hotel Management

Jan 20, 2024 by Customer Service

Thanks for the amazing rating, Dominique!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Sonesta Resort Hilton Head Island!

5 out of 5

Posted by on Oct 14, 2023

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Comment from Hotel Management

Oct 15, 2023 by Customer Service

Thanks for the perfect rating, Eric! We can't wait to see you again soon for another amazing experience at Sonesta Resort Hilton Head Island. Have a great day!

2 out of 5
This was our first stay at Sonesta and we booked a king suite; the room looked clean/ nice but reeked of mildew. I asked if we could be moved to a different room, and they offered us a garden view with a roll-in/ handicap-accessible shower. Once it came time to switch, I was told we'd have to pay an $80 "upcharge" if we changed units. I declined paying extra and was offered a similar room on the 5th floor. The elevator ride was extremely hot, slow, and crowded so we opted to keep the stinky 1st floor room. The pools, beach, and rest of the property have all been nice. It's unfortunate & frustrating to pay so much for a room and have sub-optimal conditions. We'll be going back to Marriott (Barony Beach Club) next time.

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Customer Service

Melissa, thank you for sharing your experience with us. We apologize for the inconvenience you faced with the mildew smell in your first room. We understand how important a comfortable and pleasant stay is for our guests. We regret that we couldn't offer you a different room without an additional charge. Your feedback regarding the elevator and other issues will be taken into consideration to improve our services and facilities. We appreciate your comments and hope to have the opportunity to better accommodate you in the future. Thank you for giving Sonesta a try, and we wish you a great stay at your preferred hotel on your next visit to the area.

3 out of 5
pool and beach were nice. room was fine but felt small and no Netflix. staff was a mixed bag with no in-between. $40 a day resort fee a total rip-off as is the case with all resort fees imo. on-site restaurant was good and fairly priced. easy parking

Posted by , from Westerville on Jun 4, 2023

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Comment from Hotel Management

Jun 5, 2023 by Sonesta Hilton Head Island

Dear Toby,Thank you for sharing your candid thoughts with us, which we take to heart. We hope you found time to take advantage of some of our resort fee perks, such as our bike rentals, our fitness center, and our pools, and we will review your feedback with our service team, to ensure consistent service in the future.We hope to see you again one day.Kind regards,Sonesta Guest Relations

5 out of 5

Posted by on Oct 19, 2022

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5 out of 5
So user friendly and relaxed.

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 11, 2022 by Sonesta Hilton Head Island

Dear Lori,Thank you for sharing your top score with our dedicated team! We are glad you relaxed with us and we hope we can entice you back to Hilton Head again soon.Kind regards,Sonesta Guest Relations

1 out of 5
My family and I stay at this property and did not have a great experience at all . The resort is old and the amenities are not up to standard for any person with disabilities . My husband hurt himself and I am still to hear from the manager to resolve the issue . I would not recommend this resort to anyone

Posted by on Jul 21, 2022

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Comment from Hotel Management

Jul 21, 2022 by Sonesta Hilton Head Island

Dear Rubena, We are sorry to learn that our Hilton Head hotel failed to meet your needs, as we take our compliance with the ADA very seriously. We are eager to continue our conversation to resolve your issue, and we look forward to speaking further. Kind regards, Sonesta Guest Relations

2 out of 5

Posted by , from Wellington on May 15, 2022

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5 out of 5

Posted by , from LA QUINTA on Mar 7, 2022

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4 out of 5

Posted by on Nov 12, 2021

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About the Sonesta Resort Hilton Head Island

Location 130 Shipyard Drive, Hilton Head Island, SC 29928

Renovations + Closures

The property will be renovating from January 3 2024 to April 12 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Sonesta Resort Hilton Head Island offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and 17 meeting rooms are available. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Sonesta Resort Hilton Head Island. An area shuttle within 3 miles and a shopping center shuttle are free. Parking is available for a fee. This Hilton Head Island hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1981
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 3 miles and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Resort Hilton Head Island offers 340 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11 AM.

Sonesta Resort Hilton Head Island has a restaurant on site.

Bailey's Bar and Terrace - Overlooking the pool and garden, this bar specializes in American cuisine and serves dinner and light fare. Open daily.

Seacrest Restaurant - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Sweet Cane Bar and Grille - This poolside bar specializes in American cuisine and serves lunch and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Arum Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 200 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property is professionally cleaned

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3 per accommodation, per night
  • Resort fee: USD 37 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00–35.00 for adults, and USD 5.00–30.00 for children
  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Head Island Sonesta
  • Hilton Head Island Sonesta Resort
  • Sonesta Hilton Head Island
  • Sonesta Hilton Head Island Resort
  • Sonesta Resort
  • Sonesta Resort Hilton Head Island
  • Sonesta Hilton Head Island
  • Sonesta Resort Hilton Head Island Hotel
  • Sonesta Resort Hilton Head Island Hilton Head Island
  • Sonesta Resort Hilton Head Island Hotel Hilton Head Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.