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4.0 out of 5

"Great for one overnight stay. Good location. Clean and modern but very small. Only street parking. Windows didn't close properly and didn't have scree ... " More

By a verified traveler on Mon 05 Jul 2021

Hotel Description

3-star apartment near Condado Beach

Close to the beach

Your stay at this Condado apartment places you within 2 miles (3 km) of Condado Beach and Casino del Mar at La Concha Resort. Puerto Rico Convention Center and Carolina Beach are also within 3 miles (5 km).

Property Amenities

This apartment includes free WiFi in public areas and concierge services.

Free WiFi

The individually decorated apartments offer free WiFi and hair dryers. Showers and free toiletries are also available. Limited housekeeping is available.

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$115* Per night/room Aug 9 - Aug 10

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Placid Suites ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Placid Suites

Everyone (1) Couples (2) Family (1)
3 out of 5
Great for one overnight stay. Good location. Clean and modern but very small. Only street parking. Windows didn't close properly and didn't have screens, so mosquitoes came in. Had to put towels and toilet paper in window seal to block gaps. Recommend cleaning the ceiling fan and avoid using strong fabric softener for bed sheets.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 7, 2021 by Manager

Thank you for your stay! we will take those recommendations and apply them thank you!

1 out of 5
The property was nothing like the picture. I thought I was in a jail cell. No windows, nothing. The 3 sleeping apparatus was no more than flat boards put together and called a futon…horrible! Never again using Travelocity AND I want a refund. Disappointed starting my vacation out.

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 24, 2021 by Manager

Hi we are sorry if you felt the property was not properly described in our listing. We took the pictures ourselves and they are 100% accurate for our bedrooms. Unfortunately we were not made aware of how you felt until after your check-out date.

5 out of 5

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 12, 2021 by Maricruz

Thank You

5 out of 5
I loved that there were 2 separate bedrooms and that the property was tight in the middle of a lot of xool stuff.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Maricruz

Thank You Come and visit again soon

5 out of 5
It was very homey and up to date. The lady Maricruz was very helpful and sweet. Communication with her was great. Awesome place to stay at, very different from your ordinary hotel.

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Maricruz

Thank You Bruce and Camille , Will await to host you on future trips, Great Day

5 out of 5
Liked the location. Only suggestion would be for the door to the house to have had a curtain. Felt a little un easy not knowing if individuals could have seen inside. This however does not take away from the excellent rating.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Maricruz

Hi, Jacqueline, Thank You, will look into this , hope to greet you on future trips, will have my front desk soon.

Property Features

Placid Suites offers its guests concierge services. WiFi is free in public spaces. This 3-star San Juan apartment is smoke free.

  • 9 guestrooms or units
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Placid Suites offers 9 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. This San Juan apartment provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Private entrance
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HM Suites Apartment San Juan
  • HM Suites San Juan
  • HM Suites
  • Placid Suites San Juan
  • Placid Suites Apartment
  • HM Suites In San Juan (Condado)
  • Placid Suites Apartment San Juan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.