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Wharf Inn

2.5-star property
2601 Mason St, San Francisco, CA 1-855-201-7819

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3.4 out of 5
See all 18 Travelocity Reviews

"My room was very clean. Like the fact there was no carpet. Room had no view has it faced a building, but it was so quiet we could sleep. No street o ... " More

By a verified traveler on Tue 01 Jun 2021

Points Of Interest

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Hotel Description

Hotel near Wax Museum at Fisherman's Wharf in San Francisco

Heart of San Francisco

You'll be steps from Wax Museum at Fisherman's Wharf and within a 10-minute walk of Pier 39 with a stay at this North Beach hotel. Also, Ghirardelli Square is within half a mile (1 km) and Lombard Street is within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Luggage storage, concierge services, and free newspapers are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 51 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include free local calls, ceiling fans, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Aug 8 - Aug 9

Penthouse, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Bedroom, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wharf Inn ratings based on 18 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wharf Inn

Everyone (9) Couples (2) Family (8)
5 out of 5
My room was very clean. Like the fact there was no carpet. Room had no view has it faced a building, but it was so quiet we could sleep. No street or people noise which was nice. Gated parking and access required key card which was safe. Would stay there again.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 1, 2021 by Jake

Thank you for sharing your comments about your recent stay at the Wharf Inn. We truly appreciate hearing your feedback. We hope to be of service to you again on one of your future travels back to SF.

4 out of 5
The property is currently being remodeled and will be very nice once completed. We will definitely return to the Wharf Inn.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 18, 2021 by Jake

Thank you for sharing your comments about your recent stay at the Wharf Inn. We truly appreciate your feedback. We are hoping on completing our remodeling by this summer's end and would like to be of service to you again should your travel plans take you back to this area. Thank you.

5 out of 5

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 29, 2021 by Jake

Thank you for your rating. We appreciate your feedback. We hope to have you as our guest again on one of your future travels back to SF.

3 out of 5
The location and on site parking is good The lady did try to charge me for parking but I reminded her it was complimentary. The room was poorly updated wallpaper and trimming was coming off Rail on patio missing. Carpet badly stained Bathroom smelled of stale water and had poop on door. No wash clothes. Very very noisy. Windows did nothing for the cold and noise Would not stay again

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 24, 2021 by Jake

I am saddened to hear that our facilities did not meet your expectations or was to your satisfaction. Thank you for sharing your comments and feedback as it allows us the opportunity on ways to better improve our services. Thank you for allowing us to be of service to you.

3 out of 5
I really like that the penthouse was very spacious kids loved it felt like home. But it is really outdated fan or heater wasn’t working on one of the rooms and the living room but very comfy stay .

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 14, 2021 by Jake

Thank you for your comments about your recent stay at the Wharf Inn. We truly appreciate your feedback as it gives us the opportunity on how to better improve our services. I sincerely apologize for the issue you experienced during your stay. Right after your checkout today, I immediately addressed the issue with our maintenance department to take action and correct the discrepancy. Thank you for bringing this matter to our attention and rest assured this has been made a priority. We hope to have you as our guest again should your travel plans take you back to SF.

1 out of 5

Posted by on Jul 31, 2020

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Comment from Hotel Management

Aug 2, 2020 by Jake

I am saddened to learn of the rating you gave us. Perhaps if you would care to share more details of your stay then we can better address the areas of concern and give us the opportunity to better improve on our services.

1 out of 5
The hotel is not what is presents to be. Beware, you could hear rats crawling, and rooms were unsanitary. The staff member Raj/Rahul I believe was his name was horrible and extremely rude. I had no choice in the middle of the night but to stay there. There were homeless people walking around my room, and I could here them. I was so apprehensive through the night and did not sleep a minute.

Posted by , from Austin, Texas on Jul 23, 2020

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Comment from Hotel Management

Jul 23, 2020 by Jake

Could you please tell us the dates you stayed and the name on the reservation or if not, your booking number as we are trying to get to the bottom of what you're claiming. We don't have a staff member that you've named nor would there be homeless people walking around your room as the hotel has a gated entrance which we lock during the night. So please elaborate further. Thank you.

2 out of 5
Location great. Noise, crowds of homeless people, bad wi-fi not so great.

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 24, 2020 by Jake

I sincerely apologize that your stay at the Wharf Inn wasn't totally up to your satisfaction. With regards to the external noise, unfortunately that is beyond our control as Mason St is a main thoroughfare with plenty of vehicles and delivery trucks that passes by. Should you decide to stay with us again, please ask for a quiet section of the hotel when making your reservations. With the issue you encountered with the wifi system, I've notified our internet service provider so they can do an evaluation and troubleshooting as we rarely receive negative comments about our wifi. Thank you again for sharing your comments, we hope to be of better service to you the next time your travel plans take you back to our area.

4 out of 5

Posted by on Nov 11, 2019

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1 out of 5
On arrival to our room everything seemed to be okay we left our bags and went out On our return later that day we noticed some noise coming from the shower found at the shower valve could not be turned off and water continue to run we attempted to close the valve on the shower and found it extremely difficult to even move notify the office. There was a problem no one came to our room to check out the issue it was late we went to bed but had to close the bathroom door to keep from hearing the water running all night The next morning we got up very early and went on our schedule fishing trip coming back later that day found that no one had been to the room the water valve was still extremely difficult to move we found it there were no clean towels after taking a shower talking to the office again we asked for someone to come and look at the shower it was difficult for us to sleep because of the water running we found out that no one had come that day either there were no clean towels the tissue box was completely empty there were washcloths we left in the shower to stop the water from hitting the floor in order for it to deaden the sound they were still there that evening still no clean towels noted clean the room no one had emptied the trash Upon leaving the next day we went to the office and told of our discontent and lack of service to what we believe her name was Jennifer went to the room and showed her all of the issues we were having it appeared her attitude was nonchalan

Posted by on Nov 8, 2019

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About the Wharf Inn

Location 2601 Mason St, San Francisco, CA 94133

Property Features

As a guest of Wharf Inn, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. The business-friendly Wharf Inn also features complimentary newspapers in the lobby, discounted use of a nearby fitness facility, and a front desk safe. Limited free parking is available on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: San Francisco International Airport (SFO) (26.4 km / 16.4 mi)
  • Train station: San Francisco Station (4.4 km / 2.7 mi)
  • Metro station: Beach St & Mason St Stop (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Wharf Inn offers 51 accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Wheelchair accessible

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wharf Inn
  • Wharf Inn San Francisco
  • Wharf San Francisco
  • Wharf Hotel San Francisco
  • The Wharf Hotel San Francisco
  • Wharf Inn Hotel
  • Wharf Inn San Francisco
  • Wharf Inn Hotel San Francisco

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.