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3.8 out of 5
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See all 19 travelocity Reviews

"The large showerhead in our shower didn't work. The hand-held shower was loose. The beds were absolutely wonderful. The employees were all friendl ... " More

By a verified traveler on Mon 25 Oct 2021

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Classic Room, 1 King Bed (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$180* Per night/room Jun 29 - Jun 30

Classic Room, 1 Queen Bed (West Side View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, View, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds (West Side View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

InterContinental San Francisco, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental San Francisco, an IHG Hotel

Everyone (8) Couples (2) Family (5)
5 out of 5

Posted by , from West Hollywood on Dec 8, 2022

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1 out of 5
I started checking in and it took over 40 minutes and I kept asking what the problem was and I was never told why. It was REDICULOUS. Then to top it off they gave me a free breakfast that I received Horrible service for and Actually poured my own orange juice for breakfast. I talked the General manager the next morning and she gave me another free breakfast that was better. Great room, great views. Terrible Front desk check in Experience

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 25, 2022 by JG

Thank you for staying with us we appreciate your feedback.

5 out of 5
The large showerhead in our shower didn't work. The hand-held shower was loose. The beds were absolutely wonderful. The employees were all friendly and helpful. Chief Concierge, Bill Sutton was especially helpful with a personal issue. We will stay there again next time we visit the City.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by JG

Thank you for staying with and we appreciate your feedback.

4 out of 5
Not in the best area of downtown unfortunately

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by JG

Thank you for staying with us and taking the time to do the survey. We really appreciate it.

5 out of 5

Posted by on Sep 26, 2021

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5 out of 5
Very clean & secure. The beds were smaller than advertised.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 31, 2021 by JG

Thank you for staying with us. We appreciate your feedback and taking the time to do the survey.

5 out of 5

Posted by on Aug 14, 2021

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1 out of 5

Posted by on Jul 30, 2021

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5 out of 5
Clean, modern facility in great location. They didn't have enough on-site parking, but the nearby public parking was convenient.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by JG

Thank you for staying with us we appreciate your feedback.

4 out of 5
Valet parking wasn’t an option as their garage was “full”. So we had to park in the public parking which didn’t seem too secure . No pool Access due to maintenance… not mentioned on booking .

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by JG

Thank you for staying with us. We appreciate your feedback.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.