Downtown San Francisco stay
Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Pier 39 and Oracle Park. Van Ness Avenue and The Regency Ballroom are also within half a mile (1 km).
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Nov 17, 2022 by Customer Service
We appreciate your feedback, Mary.We're disappointed your stay with us was less than ideal. We care about the comfort of our guests so it's unfortunate your room size didn't meet your expectations. We provide a selection of room sizes and our team would be happy to help you select a room which better suits your needs next time.We do hope to host you again soon for a more positive experience.
Oct 10, 2022 by Customer Service
We appreciate the honest feedback, Glenda.While you took advantage of our prime location and comfortable bedding, it's unfortunate your stay with us was anything less than perfect. We regret you weren't entirely satisfied with our furnishings and the upkeep of our accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our management team so we may improve for the future.We do hope you give us another opportunity to share a more positive experience with you soon.
Sep 11, 2022 by Customer Service
Thanks for the wonderful review, Julie!We're thrilled you had such a fantastic stay at Holiday Inn San Francisco Golden Gateway! It's excellent your room was refreshed properly and that you appreciated our easy check-in-out process, kind staff, and beautiful views. We are happy to hear that you took advantage of our awesome pool area and the R-O-H Bar and Restaurant. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another great experience. Thank you again for sharing your feedback!
Sep 7, 2022 by Tye C
Thank you for taking a moment to share your experience at Holiday Inn Golden Gate SF. We are so pleased tohear you found Holiday Inn Golden Gateway to your liking. We look forward to welcoming you back again soonCheers
Aug 23, 2022 by Customer Service
Thank you for the review, Luke.It's lovely you had a pleasant experience at Holiday Inn San Francisco Golden Gateway! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon.
Mar 26, 2022 by Customer Service
Thank you for the great review, Richard! We're thrilled to hear that you had a great stay at Holiday Inn San Francisco Golden Gateway! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!
Feb 8, 2022 by Customer Service
Thank you for this lovely review, Gary! We're thrilled to know you had such a wonderful experience at Holiday Inn San Francisco Golden Gateway. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!
Feb 2, 2022 by Customer Service
Thank you for the perfect rating, Mark! We are very pleased to hear that you had a wonderful stay at Holiday Inn San Francisco Golden Gateway. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again for the feedback!
Holiday Inn Golden Gateway, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Golden Gateway, an IHG Hotel. For a fee, parking is available. This 3.5-star San Francisco hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge)
Holiday Inn Golden Gateway, an IHG Hotel offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and WELL Health-Safety Rating (IWBI).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.