Heart of San Francisco
At this Downtown San Francisco hotel, you'll be well placed to visit Van Ness Avenue and The Regency Ballroom, both within a 5-minute walk. San Francisco City Hall and Orpheum Theater are also within 2 miles (3 km).
This hotel features free WiFi in public areas, laundry facilities, and self parking. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. Dry cleaning, luggage storage, and concierge services are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 496 guestrooms also offer free WiFi and LCD TVs with cable channels. Pillow menus, free newspapers, and free local calls are also available. Housekeeping is available on request.
Oct 6, 2020 by Customer Service
Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better. We hope you will come back and visit us again soon for a more positive experience.
Oct 3, 2020 by Customer Service
Thank you for this lovely rating! We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Holiday Inn San Francisco Golden Gateway. We'd like to share an even better experience with you soon. Have a nice day!
Aug 26, 2020 by Customer Service
Thank you for sharing! At Holiday Inn San Francisco Golden Gateway, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day!
Mar 3, 2020 by Customer Service
Thanks for the great review, Lauren! It's wonderful you enjoyed your stay at Holiday Inn San Francisco Golden Gateway so much! We strive for excellence so we're thrilled you appreciated not only our clean and comfortable rooms, but also our kind staff! Your praise lets us know we're doing our job! We regret, however, that you faced challenges with the service you received while dining with us. We apolgoize for this experience and will address the matter with the appropriate members of our team moving forward. We can't wait to host you again soon for another amazing experience! Have a fantastic day!
Feb 24, 2020 by Customer Service
Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at Holiday Inn San Francisco Golden Gateway. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!
Feb 4, 2020 by Customer Service
Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Holiday Inn San Francisco Golden Gateway!
Dec 16, 2019 by Customer Service
Thanks for the fantastic review! We're happy you enjoyed your time with us so much at Holiday Inn San Francisco Golden Gateway! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!
Dec 3, 2019 by Customer Service
Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Holiday Inn San Francisco Golden Gateway. Thank you and have a lovely day!
Nov 19, 2019 by Customer Service
Thank you for the fantastic rating! We're delighted to hear you enjoyed your stay with us! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were able to accommodate you during your stay. We look forward to hosting you again in the future! Thank you again for taking the time to share your review. Have a wonderful day!
Sep 24, 2019 by Customer Service
Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!
The following facilities or services will be unavailable from July 15 2020 to December 31 2020 (dates subject to change):
Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Golden Gateway. Parking is available for a fee. This 3.5-star San Francisco hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Golden Gateway offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.