4.2 out of 5

"I am disabeled and was surprised and greatfull for the staff's attention and helpfullness.they also have me a room very close to the elevators. " More

By a verified traveler on Mon 12 Jun 2017

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Parc 55 San Francisco - A Hilton Hotel ratings based on 108 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Hotel In Decline!!!

Pros: Location and Checking out!
Cons: Towels, linens, carpets, feel free to dust, larger shampoo and conditioner, more soap, door bumpers to quiet doors slamming closed
Location: CVS close by so you can pick up soap shampoo and conditioner. We were tempted to buy towels as the towels provided actually hurt.
Upon first view everything looks fine. Upon closer look over few days and well somewhat awful and should not carry the Hilton name. Towels as rough as can be - think they can do light sanding with - dust covering all three lamp shades - stains and spots on walls - bathroom floor tiles discolored and nasty - room rug has pulls, runs and is frayed - dust bunnies hanging off all corners of walls - a/c vent directly over bed no way of changing direction - stayed 8 days was given a "scrubbing" bar of soap replaced after 5th day as it was a tiny scrap of soap left - shampoo and conditioner size enough for one adult two showers a day not enough for two adults if we left the empty 2oz containers in the shower it was not replaced (learned after first day) - nothing about this hotel is Hilton!

Posted by , from NY on Aug 28, 2017

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4 out of 5

Very hood hotel great staff especially bell staff

I am disabeled and was surprised and greatfull for the staff's attention and helpfullness.they also have me a room very close to the elevators.

Posted by , from vh on Jun 12, 2017

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3 out of 5

Decent hotel, but don't expect anything special

Pros: Great location.
First room smelled like cat urine. No one could get a card-key to work in the second room. Third room was acceptable. Room was clean and pleasantly furnished. Beds are very, very soft, so if you have a bad back... think again about this hotel. TV wouldn't work; I'm guessing it was just dead batteries in the remote. Housekeeping did a nice job each morning. On final day, we chose a late check-out time (12PM). But, housekeeping entered the room at 8:30AM just as I was exiting the shower in all my splendor... oops! Housekeeping returned at 10:30AM. Doesn't the front desk communicate with housekeeping? The stench of marijuana immediately outside the front entrance was a constant; what the heck is this country doing? That's about it; a three star hotel on the best day.

Posted by , from Huntington Beach CA on Apr 19, 2017

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3 out of 5

Hotel review

Pros: See above and valet service was great
Cons: See above
Location: Good location, but noisy with a lot of screaming and cursing from the street people this could been heard at all hours in our room.
Not as I remembered it form the many years ago, updates cold and contrived.... Lighting in room horrible and lacking, drapery hardware did not function, very noisy even on the 13th floor..... huge pillar in front of door, bad vibes. Chairs so uncomfortable. The bed and linens were wonderful, including the towels. Nasty old phone wall jack in bathroom, it had toilet paper stuck in the jack part, gross.

Posted by on Nov 27, 2016

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5 out of 5

The service by everyone was excellent. Especially

Location: location was fantastic for easy access to any major attractions and for quality restaurants nearby.
Our stay at the hotel was fantastic. Facilities, cleanliness, and service were all excellent.

Posted by on Oct 20, 2016

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Comment from Hotel Management

Oct 26, 2016 by Parc 55

Thank you for taking the time to provide us with your great review. We're so glad to hear you enjoyed the location, the cleanliness, and the service at the hotel. We’ll be sure to share your comments with our staff. We look forward to welcoming you back for your next visit to San Francisco.

5 out of 5

Great Stay

Pros: See above
Cons: Price of parking, but its San Francisco so expected.
Location: Everything.
Amazing hotel: Clean Professional and Curteous Excellent Value Great Gym

Posted by , from Calgary on Aug 12, 2016

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4 out of 5

Great place to stay

Wish they had room service. In a city like sf food has to be available 24 hrs a day to the room.

Posted by on Aug 8, 2016

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5 out of 5
Nice hotel. Comfortable rooms, right in the heart of all the action.

Posted by on May 31, 2016

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2 out of 5

SF hotel - 20 min from SFO and 5 min to Bay Bridge

I checked in and entered a room that was obviously being remodeled - everything pushed to the center of the room, sofa was on top of the bed. After a long day of traveling, I was frustrated that the hotel didn't know that this room was unavailable. Not many places within the hotel to eat / drink. I tried to sit in the restaurant for breakfast but was told by an unfriendly host that I needed a ticket or had to be a Hilton reward member for the privilege of paying $30+ for a buffet breakfast. The hotel needs an interior face lift and modernization and more common spaces and restaurants for their guests to be comfortable.I do not recommend this hotel especially at the nightly rate they charge. There's a lot better options with much friendlier customer service reps.

Posted by on Jan 30, 2016

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Comment from Hotel Management

Feb 9, 2016 by Jennifer A.

We are incredibly sorry to hear this. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

4 out of 5

Centrally located

Not bad. No room service. Good location. Good views. Not 5 star but good value.

Posted by , from miami florida on Oct 13, 2015

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About the Parc 55 San Francisco - A Hilton Hotel

Location 55 Cyril Magnin St, San Francisco, CA 94102

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)